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Window Cleaning reviews in Minneapolis
Several days after this, two young guys in pickup truck arrived on a Saturday morning to clean the gutters. I showed the invoice to them and one admitted that it was his hand writing and name on the invoice, but he also had no explanation for who/how/why that invoice had been delivered before the work was done. While I was tempted to cancel the service at that point, I decided to let them go ahead with the cleaning. They did appear to do a good job cleaning the gutters and downtubes and noted that two sections of gutter were not properly sloped (which I had already observed). They presented the bill, this one for the correct "Deluxe" service that had been requested. Later that day another crew from
So, was this just a comedy of errors by a company that had, at least in this instance, poor coordination of services and billings or was it an attempt at something a little more unethical? Given the many positive reviews, I would presume this was a fairly isolated incident. And the work was well done. But the failure of the office to explain why any these events had hanppend and the failure of the crew member - who admitted it was his writing and name on the first invoice -to explain why that invoice was even written and delivered before any work was done, means that I will likely go elsewhere for future gutter cleaning services.
He asked if I wanted both floors done which would be 20 windows inside and out.but given his attitude I felt cautious and said after he completed the first level I would let him know. He said okay.
I asked that when he removed the screens to wash the windows I would immediately take them out on the porch and hose them off before he put them on again. I have screens on only six of the windows.
When he finished I said he could go ahead with the door and three windows in the lower level. He said no, he had other obligations and he was leaving.
I then attempted to hand him the cleaned screens to put on the inside 6 windows. He said he was not obligated or paid to put the screens on the windows. I said I had assumed that since he had to take them off to clean the windows he would replace them.
He became angry. He said I had an attitude problem, he made the motion of twisting his finger by his ear and said that I was pretty screwy if I thought that he would put the screens back on. I replied that he was insulting me and was out of order..
He then took the 7 screens and placed them on the cleaned windows and stomped out of my home.
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