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Minneapolis Water Damage Restoration Articles
Water Damage Restoration reviews in Minneapolis
Near the end of the work they were very hard to reach, not calling us back, and they missed a bunch of little things, like installing the ceiling fans correctly, small painting mistakes, etc. They didn't strip and paint a windowsill which they said originally would be covered, and they charged us for painting our kitchen which they said would be free to make up for the delays. And lastly we were overcharged, but this was corrected after we called their finance department.
To sum up: started strong, ended weak.
Of course I am thankful for their work, and the house is back to what it was before the fire.
Within a day or two they made me uneasy.
They declared the carpeting a total loss. (It wasn’t.) They said our couch was wet and would need to be professionally cleaned. (It wasn’t.) They came out daily to check on the drying process. (Which didn’t seem necessary.) Even when everything seemed utterly, utterly bone-dry, they insisted it needed additional days.
When I told them we had a $2,500 deductible on our home insurance policy and would thus be paying this out of pocket, they said,
So I asked them to just finish the drying portion of the job and we would take care of the rest of it. Total price for removing the wet padding and putting in fans and a dehumidifier: $2,379.
I then hired a professional to buy new padding, reinstall the dried carpet, reattach the baseboards, etc.----i.e. the other half of the job. Total price (including the cost of carpet padding): $475.00.
So we found
It was like dealing with a hospital that billed $100 for an aspirin because they could charge it to Medicare. But in this case, I was actually paying for the $100 aspirin out of pocket and they didn’t care.
(By the way, according to my insurance agent, any non-weather related claim will cause our home policy to go up by 25 percent. And if we have two non-weather claims in a three-year period, our policy will be cancelled. So it makes sense for people to pay out of pocket for a relatively small incident like this. )
Look, I know what
So based on our experience, we wouldn’t recommend
My only other comment is that I wish they had covered their shoes with some kind of booties when they walked through my house. It's wet and dirty outside and I had to clean my kitchen floor after they left, but I don't consider this a big complaint. I was grateful they got the job done as fast as they did. Everyone was friendly and helpful.
I don't have any cost information. I believe the insurance company handles that.
As a result, the entire structure needed to be demolished and completely replaced.
My advice to Angie's List members is to stay far away from fire and water specialists as they are like lawyers who chase ambulances. You need a good contractor, not a water and fire specialist.
This project was supposed to be an 8-9 month job but it has turned into a 3+ year ordeal.”
We are so grateful for the quick response and professional work that was done by the amazing crew that showed up at our home that day. We cannot say enough good things about
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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