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We really appreciated that they cared about the things we cared about. We give special attention to the aesthetics of our 1924 bungalow, so they took care to check with us about not only where the panels were placed, they checked with us about the location of circuit boxes, wire conduits and other equipment.
Their customer service is superb. The first time we had hail, they were willing to check out the solar panels on our house (we could see the panels on our garage were fine). And when the inverter failed (the electronic box that converts DC electricity to AC), they responded quickly, and made all the arrangements necessary to have it replaced at no cost to us. When we were first connected to the grid, we had problems with our Xcel bill, but
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