Minneapolis Movers

"They arrived on time (though not with the crew we had requested and been told we would get) and pretty much performed the move within the time they had given. The final bill, however, came up with an additional fuel charge which had never been discussed, and some fudging on the time it had taken them to get to our location - these were additional charges ...more never disclosed in the estimate."

"They did an amazing job from start to finish. The owner came out to meet with my husband to give him an estimate on the jobs. They were thorough and the estimate was clearly explained and precise. They moved both homes very efficiently and professionally. It was a snowy day, and they protected the floors from wet shoes by using "outdoor guys" and ...more "indoor guys" in a sort of relay formation. It worked great. They did their best to get our furniture through those small South Minneapolis doorways leading upstairs and downstairs (even taking apart an elliptical machine to get it to go down the basement stairs). Everything arrived in the correct rooms (we had used labels on boxes) and was neatly stacked and organized so that we could still move about freely. There was no damage and we didn't

anything. The movers were kind, considerate, professional, experienced and very personable. It was the best moving experience that either of us has ever had. We highly recommend them."

"Everything went well. Could not have been more professional. Workers took great care to assure that there would be no damage to the item being moved or any collateral damage to walls, floors, etc.."

"I called and was able to get movers the next day. They arrived precisely on time, were well organized. Two started moving, while the third went over paperwork. Then they all moved the items to a storage area 3 miles away. They were very fast and made it seem easy, which I know it was not. They gave me the full hour I paid for and were very pleasant. ...more Their price was competitive. My team was from "

" at

. I will hire them again."

"This is the second time I have hired LocalMotion and, if it is possible, this was even a BETTER experience. and his team were courteous and efficient. They called 30 minutes before arriving to let me know they were on their way, arrived at the appointed time and got to work. Everything on the contract was explained to me. At ...more the apartment, they were courteous to the residents. I appreciated that, even though some things had no value except to my mom, they treated everything with great care. They were amazing."

"Saturday May 22 First move $1166 Four men as requested arrived on time. Did a fine job of packing and moving excepted they damaged grandfather clock pendulum. Sunday June 13 Second move $720 Arrived without packing materials or boxes. Unwilling to go and get the needed boxes and packing materials. As a result needed to just dump things into 4 huge ...more moving crates, which they then charged me for. Several things were damaged. Friday June 24 Final move $737 Move scheduled to begin mid afternoon. They called at 8:30 to say they would arrive at 9AM. Only two men instead of needed four arrived. The other mover never arrived. The job took all day instead of the expected 4 hours. The office personnel did a terrible job as far as I am concerned. 1. The moved was paid for by insurance as so needed some paper work signed by

before the work was done. I was told by one of the employees that only the owner could sign these papers. It took several calls and a couple of weeks to get the paper work back. 2. The paperwork done by the office staff resulted in not enough movers or the correct equipment for both the second and third move. 3. I needed to return to

?s headquarters three times to get the refund for the boxes I was charged for that were returned by the movers on June 24. 4. The insurance company issued a check for the moving in both my name and Local Motions name. That check needed to be signed by

so that I could cash it. I had already paid

in full. Again only the owner or vice president could sign the check but they did not keep regular office hours, office personnel did not know when they would be in or for how long. The first time was kept waiting for over 45 minutes only to be finally told that no one that could sign the check was there. The receptionist told me to try between 10 and 2 the net day. I did and again either signer was in the office. At that point the bookkeeper told me that the only way to get the check signed was to leave it with her and she would call me when it was signed. The actual movers did an OK job especially considering two out of the three moves involved working with inadequate equipment and not enough personnel."

"I knew about a month or so out that we would be closing on our house and moving. I completed the online quote and secured our moving date. Once we had a better idea of how many boxes we would have, I resubmitted the online quote, and verified that our date was still available. This process was very easy and I felt at ease. The morning of the move, ...more

and

showed up at 8 am, and quickly assessed our boxes and furniture (which we had packed when they came). They called for a 2nd truck and one more mover,

, who showed up at 9 am. The three of them had everything loaded on the trucks by 12:30 pm (including taking items that we had planned moving by car if there was only one truck). They had our stuff unloaded into the house by 3:25 pm (we helped unload boxes, too). All three of them were extremely personable, upbeat, and very capable at moving items. They saved us $200 on the original quote, and did so with smiles on their faces. We were thrilled with their work, and would not hesitate to use them again."

"They came to my unit, which is on the 4th floor with no elevator, to assess the object I needed lifted (175 pounds and awkward). They brought it down to their truck, followed me to another part of the city where I am going to use the object, and placed it. They kept adjusting it until it was "just right." I have a strange schedule, and I was able ...more to request a specific day and time; they made it happen. I really appreciate that."