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Minneapolis Hvac Articles
Hvac reviews in Minneapolis
took cover off to try to remove fan blade from motor and fan started spinning freely. I ask diagnosing and $489 to replace fan motor. Seemed very high but I authorized to go ahead.
I instructed him to put it all back together with exception of the fan motor, that I would try to source one and have them install it..he says ok.
I went into
I called the owner
I just don't understand why they were trying make some cheap aftermarket motor work that wasn't made for that unit.
what the customer doesn't know won't hurt em, right?.well I took the time to educate myself and found that they were trying to hoodwink me. Do your home work. Watch workers perform work, ask questions.
as im writng this the installer brings back a hand full of wires and nuts. I asked him where the wires plug in and he says "I don't know"
properly. I have to say I was disappointed with the sales experience,
though. My sales person was new to the role (he had been an installer
previously). That experience was good in some ways--he was very thorough
when measuring. But his attitude wasn't very reassuring or
comforting--he told me the choices he made for his house and his family,
but I didn't get the sense that he could put himself in my shoes. Even
though I'd educated myself, there were options that weren't clear and
understandable, and I had to make decisions quickly. The new furnace
blower sound is quite a bit
there were other choices that I would have been happier with. I do
understand that this was a busy time for furnace installers, but it's
also a big long term decision for a homeowner. When he called the
office to get me scheduled, but missed out on the last available slot for
Friday (our appointment was on a Wednesday at 3pm), he laughed. I didn't
appreciate that, especially considering the situation. It meant 4 days
using space heaters (and concerns about freezing pipes, etc). I wanted to
feel comfortable or confident dealing and communicating with him, but I didn't. Fortunately, the installation went well, but I continue to wonder if I got the best solution for me. I recognize that everyone has to be new to a job sometime, but in a quick turnaround situation like this, I would have appreciated someone more experienced.
I called the company up and spoke with
I will never call this company again and will definitely not be giving any referrals out. I understand people have bad days or something goes wrong but when I call to complain about a guy and the manager says it's pretty much my fault. THAT I don't LIKE!!! I feel as if this whole situation would've been prevented had the tech
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