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Minneapolis Furniture Repair Shops Reviews
They do an excellent job of reglueing and I only wish they would make home visits so they could do my table.
This is a job that should take less than one hour to complete. He had the piece for 15 days and did nothing more than take the cover off the seat and cut the strapping on the seat base. My husband had been without his office chair for over two weeks and now we need to take it somewhere else.
occurrences and always working as a partner with us. "
The project took longer than he estimated, but that wasn't an issue for me as I wasn't in a hurry. He wasn't able to completely remove the water stain, but with the new stain and finish it just gives the table "character". I was very pleased with the finished table - it looks like new (a new antique, that is)"
On the day that I thought was the appointment, I waited and no one came, and after the time frame they gave me expired I called to check, thinking I had made a scheduling error, which honestly I'm not sure was true but I'll give the benefit of the doubt to the company. They were helpful in that they were willing to keep the date that they had on file ( the following day) and were able to schedule me later so that I could make the appointment.
Once they came, everything went as planned, it was an easy install, they did a great job, and my recliner now works perfectly.
I dinged the report in two areas, so sorry guys, first for responsiveness was the couple weeks without information. It would have been nice to have had at least a phone call to let me know where we were at, and I found the multiple calls with the same message about having found the part and having it on order was confusing with so much lag time between the initial appointment, the calls, and the final call to install. Also because of the scheduling issue (my fault, I will admit) but a confirmation call from you the day (or two) before would have eliminated the issue on my part and also could potentially have saved you from showing up at my house and me not being there.
Secondly on the price. I was charged for two service calls plus parts. Again, I didn't ask so shame on me, but the charge for two service calls I thought was a little odd. I get that you came to my place twice and that makes to service calls, but most other professionals that I've worked with only charge one service call and that includes the time to initially come to the site, diagnose the problem, give a recommendation on how to repair it, and estimate cost. They usually then schedule the repair and bill only for the second call. In the end the bill was only $150, which seems a little steep considering what work you did, but overall I'm happy with the result and don't know that I could have gotten it any other way or for any less money.
The guy who came out to the house, I think
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