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Minneapolis Fireplace Installation And Maintenance Articles
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Minneapolis Fireplace Contractors Reviews
He walked me through how to operate the remote and the details behind the warranty.
He did an excellent job and I would recommend
When he arrived he assessed the situation. My fireplace pilot was blowing itself out. I told him about the new gas meter than got installed. This lead him to the conclusion that the new pressure was too high and that I needed to have a regulator installed on the line. So, he went outside, cut the copper line, flared the ends and installed the regulator. Then, he came back inside and did a thorough cleaning and testing of
Monday came and went without a bid. I waited until Wednesday to follow-up on getting the bid. I was informed that
My speculation is that the company had no desire to give me a bid, perhaps because they were not comfortable with me buying
I don't like giving a company "F" ratings because they didn't give me a bid... they clearly can choose to do business (or not) with whoever they like. That said, my "F" rating is simply because of the lack responsivness, follow-up, and general lack of professionalism. I tend to think Fireplace Guys probably do good work. However, being a good contractor goes beyond simply installing a fireplace... it also is a function of their relationship with their customers. In this case, I didn't appear to have a relationship at all.
messages not returned. Problem identified Winter of 2012 and replacement part ordered, repeated phone calls to schedule repair not rarely (if at all) answered, messages not returned.
Ailing client (Mr. of Mr. and Mrs.) actually passed away before seeing a working product. Vierick was aware of illness.
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