Minneapolis Computer Repair Services

"Surprised by modest charge, compared to prior computer service that didn't get 'er done. And $50, only, for the follow-up, same day service call."

"After years of use, my desktop had become very slow, and I suspected it was infected with a virus. Following a couple of half-hearted attempts to remedy it myself, I brought it in to the shop. Knowing it may need to have the operating systemt unistalled and reinstalled, I called first. They were careful to explain that they don't do the backup, they ...more would help provide support over the phone if needed but backup needed to be done before bringing it in. When I brought it in, a technician took a quick look and explained the options of reinstall vs. virus removal services. I went with the reinstall (I had the operating system discs). They told me it would be ready in 1-4 days, and it was done in 2 days. They intalled Avast virus protection as well, but be aware it is the free trial subscription version. The computer has worked great since."

"I called at about 3pm today. I explained that my cd drive would;d not open. He asked the kind of computer I had and said he would call me back. He called me 20 minutes later informing me that he had the part on hand, and would be able to replace it today! Because it wasn't an emergency, was a quick fix, and was on his way to ...more a client close to me, he waived the same day fee! He was so friendly, and professional, I am glad to have found this company! "

"The computer repair man came within a few days of my initial call. He checked my laptop (a macbook that dual boots into both windows and ) and tried fixing it with the tools on hand. He explained what he was trying, and what it might fix. The problem required a reinstall of windows, which I no longer had a copy of. He found ...more a copy (I wanted xp instead of windows 7) for me and brought it the next week and installed it. He arrived exactly on time for both apointments and was very up front about costs, time estimates, and what he was doing at each step in the process. He talked about other options I had for setting up my computer (instead of the dual boot system) without pushing anything. Lastly he made sure I understood the

fix methods so I could handle some of the basic problems if I ran into them in the future. The whole process was finished two days before the earliest Geek Squad could fit me in. "

"Terrible! When I asked for my data to be returned to my computer Tech Warrior told me they could not find it. They have spent almost four months telling me that they are looking for my data. I have emailed the CEO. He replied once that they are looking for it, but has not responded to my last email for over a month. They are completely unprofessional ...more and have no concern that they lost all my personal computer data, most importantly my pictures. I have never interacted with a more unprofessional company than Tech Warriors."

"Excellent customer service. We had some issues (not related to gurus) with getting cable internet installed. Once it was installed, from Gurus came over and helped us get everything set up. Very pleasant experience. We would highly recommend this company. They are locally based. "

"I'd been having problems with my computer for some time, but my work with the and personal trainers took several weeks to isolate the problem (I visited the store five or six times with various complaints, and fixes were only temporary). However, when they finally fixed the problem, it only took a couple days, important, since ...more I own my own business, and when my computer isn't working, my ability to complete work and get new projects slows considerably. The fix was perfect and I'm delighted with my computer again."

" returned my inquiry call promptly and established a time to come to the house to review systems and needs. We had purchased a new system that required moving two older systems into new locations and installing new connections and software. There was so much work that was not able to complete the task within ...more the given time. However, he completed the job by connecting to the systems virtually, saving him a house call and allowing us to work at full capacity."