Minneapolis Carpet Cleaners

"I got the Angie Deal from Chem Dry for $120.00. I was very happy with the services of this company. I got living room carpet cleaned. It was more than 5yrs of not being cleaned. was able to get the carpet back to the look when I moved in. was very helpful in answering questions ...more and did a though job. I will definately call him again in the future. He called when on his way.

called again to let me know he was delayed due to accident on freeway was going to be a little later."

"Both times they were very responsive, very professional and very thorough. They use all natural ingredients, so in addition to being very clean, my rooms also smelled of thyme, instead of harsh chemicals. My carpet was renewed as was my confidence in carpet cleaning services. I will use them again and again."

"They returned my call in short order, quoted me a price immediately! They were able to schedule me in when I wanted them to come! They arrived promptly and were very professional. They communicated what they were going to do and in what order. They were fast and left my carpets and rugs looking better than I could have thought possible....some dirty ...more areas that I thought probably wouldn't come clean actually turned out really nice! I was happy with the service they provided and would recommend hiring them!"

" was punctual and polite. In an hour he'd done a great job on all the carpets, including removing 6 year old paint drips from a cream colored carpet. I'm very pleased with the work and wish I'd done it sooner!"

"I have used Darling Carpet before for my area rugs. They do a great job. They picked up the carpets at my house and returned them within a week. They are very professional and I would highly recommend them."

"I spoke to to schedule the service. indicated that when the tecnician arrived on Monday, we would receive a detailed estimate of the cost. When the tech arrived, he asked me to sign a contract indicating I release them of any liability, etc but with no estimate. I pushed back and the tech called the ...more office. Over the phone, I was quoted $1,000. This seemed excessively high to me as the range I had been given the day before (granted, sight unseen) was $300-$400. I indicated that I wanted a detailed estimate and ended up speaking directly to

. After a lengthy conversation where I was told all of the "components" that went into the price, we ended up at $530. I personally wrote all of these items into the contract and signed. The tech did a good job of moving furniture and pulling up the carpet and removing the carpet pad. On Friday, a (different) two-person crew returned to ensure everything was dry and re-tack the carpet. Their work looks good. A day or two later, we realize that four of our Netflix Blu-

DVD's are missing. We have empty envelopes with no DVD's inside. (They were in the basement where the water damage was.) I called to speak to

and he indicated that they haven't had any reports of theft in the past. I indicated that I don't have specific proof, but at a minimum, would appreciate having

look into this issue. My call was escalated to

's Manager (Can't remember his name) and he took all my information and indicated they take this very seriously and would research further and get back to me. Again, I only indicated that this is the result and we have no proof, but this is very concerning. I then received a message from yet another manager (

Norten) indicating they take this very seriously and he needs more information. I have left at least 4 messages with

over a span of one week and have not yet heard from him. I have asked him to call me after hours if available and have also asked him to leave an email address if that is easier. I have also asked him to leave a message in terms of the additional information he needs from me to no avail. While I am not necessarily expecting the $80 back that we were charged from NetFlix, it seems that if they take this so seriously they would be better at the follow-through. I have since given up trying to contact

and we will not be using

again. "

"Stunningly well. These guys pick up the phone when you call, figure out a way to get the work done when you need it, explain their pricing up front, show up on time, and have a sense of humor. I needed a quick turnaround on a rental house and they got it done. This is one of the best contractors I've worked with over the past eight years. Great professionalism ...more and sense of pride in their work."

" was very responsive and helpful. He gave us good tips and information on how to get out pet stains in the future. The carpets looked great and he did a thorough job. He was very professional and pleasant. I would definitely use this company again."