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Appliance Repair reviews in Minneapolis
He reassured me that my washer was a great model with few issues and should last many years. This was important, because the washer was here when I moved in, and I had no history with it. Also, I had to replace the gas dryer, central A/C and furnace the year before, and was relieved that I didn't need to buy another large appliance.
He knew before removing the cover what the problem was and said it was an easy and relatively quick fix. I also asked him to check the hoses to see if they were in good shape. (The previous home owners were lousy about maintenance.)
Great experience, very friendly and personable family business. Most importantly,
He was in and out of our house in under three minutes. All he did was push a knob, pull another knob, and twist the clock setting to reset it. The oven started right up. To be fair, he knew what to do and quickly identified the problem.
When I asked if that was all there was to do, he said, "yep--this happens all the time." Then, he billed me for the service call ($80). Three minutes. I get it that he has to make his money and all, but IF THIS TRULY "HAPPENS ALL THE TIME" with this oven, why not ask me to check it when I initially called to see if a service call was even necessary?? If this happens all the time, why not try and help your customers out by trying to eliminate this
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