Minneapolis Air Duct Cleaners

MINNEAPOLIS, MN

238

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"Our dryer stopped working and would have no response to pressing start button.

Minneapolis Air Duct Cleaners Provider Name Locked

checked the obvious things that might disrupt power to the dryer. These all were OK. We both decided that the most likely thing was the dryer over-heated from poor venting and blew the Limit fuse inside. I told him I could fix that myself, but I would probably still have a venting problem. So he completely cleaned out the exhaust system of the dryer and installed a new vent to the outside. The work was well-done and up to code, unlike the job done by a previous owner."

"I called to get my A/C air ducts and dryer vent cleaned. On the phone, the receptionist gave me an estimate of about $360 for a cleaning and germicide treatment. Since I just moved into this house and have allergies, I signed up for this service. When Bill arrived though, it grew to over $700. I was taken aback...but paid Now that I have read the other reviews, I wonder if I may have been duped. I felt the quality of the cleaning was good, but see now that others were shown by camera the result...I was not offered that verification. I rated them lower in professionalism due to the house being left quite dirty. Bill was too quick to blow air into the vents; when I wanted to pause to cover things; he assured me it would not get things dusty...but it does...really dusty!! I think he just didn't want to take the time. Overall both techs were extremely knowledgable...but I think there could have been (1) less mess/cleanup for me and (2) clearer, more reasonable pricing."

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Minneapolis Air Duct Cleaning Articles

Duct Hunters targets dryer vents

Eagan homeowner Rachel Widome says, "My house turned out to have far more vents than [owner Trig Hoveland] estimated based on its size. Despite this, he charged me only for the original estimated number."

How much does air duct cleaning cost?

Ask potential air duct cleaning companies to provide you with a written checklist of exactly what they will do, and if you hire them, ask them to verify each task as they complete it. (Photo by Jennica Abrams)

Angie Hicks responds to a member who wants to know a reasonable price for air duct cleaning? She explains how to avoid air duct cleaning scams, and provides an average price range for quality duct cleaning service.

Help! I think I have mold in my air ducts?

"While it’s entirely possible that you do have mold in your air ducts, such claims are also a common scare tactic used by some less-than-scrupulous air duct cleaning companies," Angie Hicks says.

Dear Angie: We just bought a house to find mold in the air ducts... Do they need to be taken out?

5 repairs that require an air conditioning pro

Routine maintenance can extend the life of your A/C unit. Hire a pro to make repairs.

If you are having problems with your central air conditioning unit it's important to diagnose and correct the issue. Learn which instances you can troubleshoot and when to seek the help of a professional.

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Minneapolis Air Duct Cleaners Reviews

"It started with a clogged drain for my tub. I tried to fix it myself and noticed the drain pipe in the basement was leaking from a hole in it. They came out same day I called and replace about a 2 foot section and was done. That was $200 of the $1100. 2 weeks later the drain clogged again. Now all of the drain pipe needed to be replaced. I called to make an appointment and stated that they where out a couple of weeks ago to replace a section of drain and now it is clogged again and the rest of the drain pipe needed to be replaced. They came by the same day late in the afternoon but the plumber thought he was there to unclog a drain. So they sent an estimator out the next day to quote drain replacement. They set an appointment to do the work 4 days later, came by and finished the job. It was a tough job due to difficuult access to the pipes that needed replacement. Overall I feel they did an good job. I would use them again."

"I called and set up an appointment, they arrived right on time and the whole process took maybe an hour and a half. He explained exactly what they were going to do before they did it. He was very neat. They took off their shoes before coming into the house and were very good about keeping the areas they were working in very clean. I am very satisfied with the work performed and would recommend them to anyone."

"I chose

to clean my carpets and ducts because I received a coupon in the mail.

was able to schedule my service appointment relatively quickly, and they arrived at my home at the scheduled time. That is when things started going down hill.

charged me $80 to clean 8 areas (consistent with the coupon terms) and $2 per step (not disclosed in the coupon or over the phone). They added $80 to ?heavy precondition? 400 square feet of carpet, which I believe was not necessary considering many of the high traffic areas in my house are not carpeted, and the carpet is relatively new and in excellent condition (I chose to have the carpets cleaned because I was moving into a newly acquired home and there were no furnishings inside).

told me that the carpets would be dry within 6 hours, but it took nearly 12 hours for the carpets to dry, despite running numerous fans throughout the house. Given the wetness of the carpets and the discrepancy in the anticipated drying time, I wonder if

?s truck-based suction was adequate to properly clean and extract water from my carpets? The real shock came with the duct cleaning charges. Despite offering to clean 10 ducts and the main/return

lines for $80,

charged me an additional $70 to cut 2 small holes in my ducts to perform the service. This is a ridiculous charge since

could not perform the advertised service without having access to the ducts (and the charge was not disclosed in the coupon or over the phone). No duct cleaner that I have hired has charged separately to cut access holes in the ducts. When I told

that duct cleaners in my previous residence failed to adequately close and seal access holes that they had cut,

assured me that I would not have the same problem with their access holes. One day after the service was performed,

?s access holes became unsealed and heated air was streaming into my mechanical room. I had to go to the hardware store to buy special super adhesive tape to fix their shoddy work. In addition to $150,

charged me an additional $210 to clean 21 vents that exceeded the 10 allotted on the coupon. The charge for cleaning additional vents was not disclosed on the coupon or over the phone when I scheduled my appointment. Advertisements from other duct cleaning services warn consumers not to be fooled by ?bait and switch? tactics where merchants offer cheap teaser rates on coupons, but limit the number of ducts that will be cleaned for the stated price. I wish I would have heeded that advise because I could have had my ducts cleaned by them for half of what

charged.

also convinced me to treat my ducts with an antimicrobial for an additional $95. I have no idea whether this was a worthwhile expenditure, but I would be disinclined to trust

?s recommendation to add this treatment after my experience with them. After paying $455 to have my ducts cleaned, I would at least expect the job to be done well. After

left, I discovered that a couple of ducts looked like they had never been touched and were full of filth. See picture attached to this report.

charged me an additional $10 for fuel ? yet another fee not disclosed in the coupon or over the phone. I was highly dissatisfied with my experience with

. Their fees for services are excessive, and many fees are not disclosed until they show up to do the work. I was not satisfied with the quality of

?s services and would not recommend them to anyone."

"Called up Finishline on the 15th with the hopes of someone being able to come out to do a same day job because we had just found out that we were going to be having some unexpected company. They came around 330 which is the time the told me they would be there on the phone.

came in and gave us an estimate for the carpet and we decided to get the ducts cleaned as well. The estimate was a lot less then I though it would be and the way he handled us as customers was fantastic. They took all the vents off and ran a cable through the vents and then they used a vac to make sure everything was sucked out side. Then when it came to the smelly pee filled carpet, they made it look almost brand new. The smell that was also deep embedded in the carpet was also gone. We were absolutely amazed. We will definitely use this company again in the future."

"I used them because I had a coupon and their ranking and staus on Angie's List was good, people were happy with them. I set up an appointment and they came over as scheduled and did a nice job. I would use them again in the future if needed. "

is excellent. Ducts & furnaces are all they do. Most of their business is commercial and their experience shows. The woman who took my call was extremely professional, told me exactly what was needed due to construction & my size home, answered all my questions, and gave me a firm price which they stood by. The work was thorough and no mess was left behind."

"Terrible. The crew consisted of 2 technicians and they did the job a bit on the quick side with the amount of space they had to cover. I showed them the vents throughout the house and made sure they knew what ducts ran on each of the 2 furnaces. The one tech was very friendly and the other simply wanted to up sell me with additional services. I specifically asked them if they got all the vents in the basement floor and they said yes. They turned up one of the furnaces before they left and I smelled as if something was burning. I asked them about that and they stated that perhaps some dust and debris may have gotten in the burner and that it would only last a short while until it was burned up. I paid them and later that night went down to change the filters and noticed that they hadn't put the filter back in one of the furnaces! It had been running for more than 7 hours without it and that made me check other parts of the duct system. Upon doing that I lifted a basement floor vent and discovered quite a bit of dust and debris still in the system. I called to let them know and the women was very understanding. I WAS VERY NICE ON THE PHONE and stated that I understand that sometimes mistakes are made and if they could just come back out I would appreciate it. She had the tech call me and thats where the customer service really got bad. He stated that I was wrong and that he specifically remembered putting the filter back in. I said that no one else took the filter out and he continued to get very defensive. I hung up and then called the office again and was a bit more stern with my approach. I couldn't imagine a tech being so defensive. The women stated that she would have the owner call me and then put me on hold to take another sales call. I hung up being very frustrated. They also charged $4.50 extra for a fuel surcharge. The price of gas is currently at $1.58 so there is no need to currently have that added charge."

was on time, removed his shoes (!), laid down canvas tarps over our newly refinished hard wood floors and carefully explained what he was going to do to clean our vents. He left our house and our vents spotless.

even showed us some vent/electrical work in our basement that he felt posed a safety concern. He had no personal gain from showing us the "questionable" wiring but we are so thankful that he did. We had someone out to fix it and thanks to

's vigilance, very possibly prevented a fire from occurring. As my husband said,

was probably the most polite person he had ever encountered."

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