Milwaukee HVAC Contractors

"During a home purchase, our inspection revealed a faulty expansion tank on the furnace. We wrote into our purchase agreement that the seller would fix the expansion tank. The sellers had come out and do an inspection on the expansion tank. They replaced a relief valve and a temperature gauge and charged $570 for it, but they ...more didn't replace the expansion tank, and claimed that the expansion tank was working fine. I called and told them that this was an important point, and had come up during the home inspection, and were they sure??  Ultimately they signed on the company letterhead that the expansion tank was fine, so we had no further recourse. As soon as we moved in, it turned out that the expansion tank was NOT OK!! Their technician,

, came out and this time confirmed that it needed to be replaced! He told me it would cost less than $500 to replace it, as he had done one just yesterday.  He also found a different plumbing issue with our third floor heating, and told me that would cost $300.   Finally we got the quote from

and she wanted us to pay $1130 to replace the expansion tank, and $640 to correct the plumbing, essentially double what their technician had told me it would cost!  "To be generous" she offered to take $300 off that.  Since they had legally vouched, under their company letterhead, that the expansion tank was working fine (I have a copy to prove it), I expected them to do it for free, or at least at a reasonable price!   Instead my experience revealed that their pricing is meant to gouge the customer.  This is work for which they legally signed off--claimed that it did not need to be done, and therefore enabled the purchase to go through without the seller's covering it. When I complained,

, the company president hung up on me after yelling "

me!"  Ultimately, I called

heating and plumbing to come and replace the expansion tank, and fix the 3rd floor plumbing.  They did the work, and the total came to $376.  Compare that to the $1770 that

wanted to charge me (about 5x the price!), and you get a sense of the honesty of

.   I strongly recommend avoiding this company at all cost!      "

"It turned out really good. I have yet to call to schedule the work. The communication was good. He didn’t give us a charge for the service call. He gave an estimate of what he would charge if he did the repairs. "

"We are very happy with him. He is a good guy. It is a small company. Last summer, he repaired my radiator that had rusted out and I never thought that anyone would be able to do that. He did a great job. I would use him in the future."

"We are very happy with it. They do a good job. They do very good work. They did a very thorough job. I was informed about the performance of the AC and heater. They do testing. I am very happy with them. "

"These guys showed up early and worked long into the day. Towards the end of the installation, the tech realized that the new thermostat was not operational, before they left the site. This was replaced promptly. All debris was picked up and they left the work area clean. The techs were professional and friendly."

"The actual day of the install of our new system the workers arrived between 8am and 8:30am as I was told they would. I was running out trash to the when the workers started arriving. They introduced themselves and asked if they could park in back. I gave them the okay. They started bringing everything down to our basement. ...more Within no time they were disassembling the old furnace. I was given many opportunities to ask questions as they worked. For the most part I tried to stay out of the worker's way as they worked. Around noon two electricians (contractors) arrived to install new breakers, one for the AC unit (which we didn't have before), one for the furnace (which wasn't on its own breaker before), one for an outside electrical outlet at the AC unit (we didn't have this before), and they also ran wire to the new furnace. I believe the electricians ran the wire to the AC unit as well, but I didn't witness this -

workers might have done the preliminary run of wire. The electricians and workers from

were very nice and asked permission to use the bathroom, asked about placement of the thermostat, about placement of the AC unit, etc. I was shown how the new system worked by who I figure was the supervisor of the

people. He showed all the controls on the thermostat and how I could set the programs up. He offered to do it for me, which was great. The new system we have set to heat to 67 when we get home and when we wake up in the morning. I was surprised to learn the new system is intelligent enough to not only heat to 67, but to anticipate how long it will take to heat up to 67 and start ahead of time. What does this mean? If you wake at 6am and want it 67 degrees the system will start earlier (say 5:45) and heat the house to 67 so that at 6am it will be nice and comfy for you. I was also explained by the supervisor that the system "learns" based on past performance in your specific home how long it takes to heat and cool in different situations. Our new thermostat has an outside temperature right on the display. I have found this helpful when I take the dog out in the morning. It encourages me to find my hat when it is 8 degrees out versus 28 degrees. The guys worked in our home until about 1:30pm-2pm when they were all done. Our house is a small 1100-1200 sq ft home, so I think we might have been a bit easier than some homes. The exception would be that the old furnace took quite a few trips to get out of the house. The guys were careful not to scratch the walls and woodwork as they made their way out with the old furnace. They also did a good job cleaning up. There was some minor mess left behind, but it was pretty minor considering how I had witnessed our basement looking earlier in the day. The new system had a smell the first week to week and a half that lingered, but I was happy the supervisor told me this was expected to burn off the oils/sealants of the new furnace. That saved me the hassle of a call to

asking about that. I was told they would come back in May or June to check the levels of Puron in the AC unit because they need it to be able to cool to do an accurate check. We have already received our

rebate and cashed that. We're waiting on the Focus On Energy rebate. I'm relieved we have the first one as it was the bigger rebate. I always get slightly nervous on rebates because on consumer electronics you hear horror stories. I'm glad so far we have no complaints there. Overall the whole process was great. My only complaint, if I had any, was that it was a bit expensive. However, you get what you pay for. We're very happy we went with

. Thanks everyone for your hard work and professionalism."

"I had Miles install a new furnace and he did a great job. He was there around 9AM and by 2PM was all done. The electrical was done the next day by AJ Electric and they did a great job too. I asked for and extra outlet and they installed it along side the furnace. Miles even recommend putting in a condensation pump which I plan on doing. Glad to ...more have this company do the work and can tell that the house is a lot more comfortable."

"I was disappointed in their lack of service because was highly recommended to me. I left a message for and he called me back the next day. He was very professional and friendly on the phone. I work 3rd shift and set up an appointment later in the morning for the following week, but he never showed up. ...more I expect a phone call at least as a courtesy, and I would have gladly rescheduled, instead I stayed up waiting for him to show. His loss of a few grand, as I am in the

for a new furnace."