Milwaukee House Cleaners

in Milwaukee, WI

House Cleaning Reviews in Milwaukee

F

Rating
On 6/19/2014, I contacted
through Angie's List, asking for a Friday cleaning.
responded that the first available Friday was 7/25/2014, which she would tentatively put us on the schedule for 7/25/2014 for two people, arriving between 12:30 and 1:30. She also asked for a priority list. On 7/22/2014, I contacted
and provided the priority list. I also asked if anything else was needed. On 7/23/2014,
responded with "That'll do it. Thank you.".
I took of work on 7/25/2014 to be there for the cleaners. Shortly after 1:30, my wife called the contact number and left a message indicating no one had shown up. After not getting a response, I called at 2:21, indicating no call/no show. I also sent a message through Angie's List. I got a call back at 4:45, from someone who said he was on his way to Florida to deal with a problem in the Florida office, and stated their was some sort of mixup for which he was apologizing. He also indicated that no one is in the office during the day, which is why they returned our calls so late. He offered to reschedule, but that's not acceptable to me. I am a consultant, billing by the hour. When I take of work, my company is deprived of my revenue for that day. I need to get value for time taken off work, and I got no value for this time. I will need to take another day of work to have the service I expected to be performed on 7/25/2014.
The apparent inability to respond during the day, and not being respectful of my time is a negative for me.
- Richard K.
B

Rating
We were initially very impressed with
.
came out to our home and provided an estimate. She was extremely professional and seemed to have high standards. She assured us that they kept the cleaning team members consistent, and the cleaning crew would be responsive to feedback. Additionally, we had several areas that we requested extra attention to as our old cleaning company routinely neglected them (e.g. shower head, under surface of range hood). We were assured that these would be added to a customized work order.
Pros:
- Prices were extremely reasonable and cheaper than our prior and current cleaning service. Payment was very easy through our bank's automatic bill pay. When I accidentally overpaid one month due to cancelled cleans, I promptly received a refund check.
-
and the front office staff were all very pleasant to work with. When our clean day fell on a holiday, they were very proactive in rescheduling.
- Cleaning teams were hard-working and extremely efficient. They were fast!
Cons:
- Over the 15 months, we realized that we were receiving very inconsistent service. Some cleans would be wonderful while others were subpar. The teams were not consistent at all. Attempts to address inconsistencies (like the above mentioned shower head and range hood) only resulted in temporary improvement.
- For a while, our clean times fluctuated wildly and a few times, we had the cleaning crew here at 7 pm at night while getting home from work and trying to prepare dinner. This improved after we complained a few times.
- We had 1 damaged item, which was not proactively reported by the crew to the front office and required us to contact
to ask for reimbursement.
- Communication was sometimes lacking. When calling to discuss problems, we had several unreturned phone calls and emails from the office and even
herself.
In the end, we decided to try another cleaning service in the hopes of getting more consistency and responsiveness.
- Yvonne C.

Milwaukee House Cleaning Articles

House Cleaning reviews in Milwaukee

B

Rating
I explained that I had two coupons. I had originally purchased one using my friend's membership. Then, when I saw how reasonable the membership was, I decided to just purchase my own membership. I didn't think one coupon would be adequate for the work I wanted done. I have three floors. I explained to the owner that I had two vouchers ( I know that sometimes you can only redeem one). She did not have a problem with that said I could use both. I explained what I wanted done, including all of the closets cleaned. I made it clear that I wanted all the closets cleaned on all three floors. I asked her to please call me when they were through because I wanted to know if you were finished or not ( I wasn't living there at the time) and if they were not finished, I would schedule a second date to use the second voucher and finish the job. She NEVER called me back. None of the closets on the third floor were cleaned. Also, the cabinets in my kitchen were dirty and greasy (I had some bad tenants) I ended up just doing all the cabinets myself. This was months ago, the owner Never called me back, no follow-through. The job was not completed and I had to re-do all the kitchen cabinets myself. They did do a nice job on the windows. They were very punctual. They were pleasant and had a good attitude. J.
Milwaukee Cleaning Services Provider Name Locked

- Janice B.
A

Rating
We were extremely impressed with the high quality of cleaning in our condominium! We had made a list of areas to be cleaned in addition to those one would normally expect and every item was completed beyond our expectations. We would definitely use "
Milwaukee Cleaning Services Provider Name Locked
" in the future, as their work was outstanding.
- John C.
A

Rating
They worked longer than the scheduled time without charging me extra. I'm very pleased with the professionalism and attention to detail.
- Joseph O.
A

Rating
We just purchased our new home, and didn't have time to
Milwaukee Cleaning Services Provider Name Locked
clean our old rental unit ourselves, so we hired
Milwaukee Cleaning Services Provider Name Locked
to do it for us.
Milwaukee Cleaning Services Provider Name Locked
did an OUTSTANDING job! It's one thing to do a minor cleaning here and there and think you are getting everything, but once all of your furniture is moved out of the way, you really see what you're dealing with.
Milwaukee Cleaning Services Provider Name Locked
came through and had everything sparkling! He took care of things I didn't even think of. I can't say enough good things about the work he did for us. Thank you so much
Milwaukee Cleaning Services Provider Name Locked
!!! I will definitely recommend your services!
- Tennica N.
A

Rating
They were very thorough & everything was spotless when they were done.
Milwaukee Cleaning Services Provider Name Locked
even called a couple days later to follow up to make sure I was happy. I called other cleaning services & because I wasn't sure if I was going to be a 'regular' customer, they were hesitant & sometimes even rude about working with me.
Milwaukee Cleaning Services Provider Name Locked
was very appreciative of my business, even if I'm not having my house cleaned monthly. I've already hired her to do a move out cleaning at my rental property & will have her back to my house soon. She is worth every penny!
- Lisa L.
F

Rating
They did change the lock and sent me several photos of the condo, and it looked very clean. I was extremely pleased. I explained several times that I did not get paid again until April 15, 2015, and that I would mail them the balance at that time (I'm in another city 1280 miles away). Well, on April 14, 2014,
Milwaukee Cleaning Services Provider Name Locked
became quite rude and offensive and demanded to be paid immediately. I told him that I would be paid the following day and that I would either pay by credit card or mail a check whichever he preferred. He would not/could not wait until the following day and sent me a text at 2:39 a.m. stating that he was taking the lock off. There was no appeasing him. I had tried repeatedly to calm him down, but absolutely nothing worked. Then, I hired another contractor to come in and change the locks on the door.
Milwaukee Cleaning Services Provider Name Locked
broke into the condo, and damaged the side/patio door and removed the lock that someone else had installed. He also turned the heat on high. And, I have no doubt it was
Milwaukee Cleaning Services Provider Name Locked
because that he how he had been entering the condo in the first place - he never bothered to get a key from management. Also, faux bricks were removed from the fireplace, and I had only discussed adding a few more with
Milwaukee Cleaning Services Provider Name Locked
- I did not mention it to anyone else. There is no doubt in my mind that he did that out of spite. I would definitely stay way from him - he is bad news and extremely immature.
- Patti T.
B

Rating
The actual apartment cleaning went very well. The team was professional and did good work. The only suggestion for improvement was how things were scheduled. After scheduling the service I received calls that suggested that they had not written down when it was scheduled.
- Alexandra G.
A

Rating
Meticulous, efficient, completely professional. We were very impressed and asked for a once-a-month rate, but all we remember is that it was out of our price range. We were grateful to have purchased with Angies Deal coupon otherwise could not afford him.
- George O.
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All Cleaning Services in Milwaukee, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Stop Commercial Cleaning

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Oak Creek, WI

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A Mother's Touch Cleaning

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A Touch of Class Cleaners

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A&J's Professional Home Services

2205 Green St
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A-K Building Maintenance INC

PO Box 2249
Osseo, MN

ABS Div - Ziefle Janitorial

13310 W. Ferguson Road
New Berlin, WI

Absolute Clean As A Whistle

3242 S. Springfield Ave.
Milwaukee, WI

Absolute Perfection Cleaning Service

14295 W. Olivia Ln.
New Berlin, WI

Absolutely Clean

Hwy T
Waukesha, WI

Accent Cleaning Professionals

417 N. 121st Street
Milwaukee, WI

ACCENT CLEANING SERVICE

W226N8041 LONGVIEW DR
Sussex, WI

Ahhh Lynn's Cleaning Service

2567 S. 60th Street
West Allis, WI

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