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and the other had a switch that was temperamental.
Instead of having to pay a service charge for an estimate, I
wrote to a few appliance repair businesses on Angie’s List. I explained the
situation with both dryers in detail, and only one to quickly
respond. The others said that they won’t give an estimate via email and pretty
much closed any further discussion on the topic.
phone, he explained in detail what needed to be repaired, and then gave me a
ballpark figure to have both the machines repaired. The estimate sounded very
reasonable, and we set up an appointment.
soon as he had one of the dryers opened, he showed me in detail what needed to
be repaired & replaced. He showed me where 2 wires had melted together
(from a lint fire), and repaired the wires. He completed repairing the one
dryer and went to work on the other dryer soon after. The day of the repairs
were one of the hottest, and he surged right through the work like there was no
heat. I had also inquired about vent cleaning, and both vents were cleaned out
for only $20 each (unlike the other much higher priced companies), because he
was already onsite to repair the dryers. Now that’s what I call a real deal!
When it came to paying the bill,
step-by-step what he had done, and the total was lower than the ballpark
figure. I didn’t have to pay for a service charge for an estimate, which was
very important to me. I am not one to pay someone to find out how much
something is going to cost. That’s too much of a catch 22 situation for me.
I would highly recommend
was very courteous, prompt, and professional. He left the areas clean &
tidy, and took all refuse with him. He is a true professional who really knows
repaired, he is well worth the money.
Also cleaned out the dryer duct from the outside and I was amazed and how much lint came out, tons and tons and tons! He cleaned all that up with his portable shopvac.
I had him take a look at the unit, open it up to clear out lint clogging various areas. He also tested most components to verify they were working & in good condition. After completing the cleaning & tests, he ran the unit to ensure the problem didn't continue. This all took about 2 hours & resolved the problem (so far).
I would recommend him to someone else.
The service man from Estate Dryer was not heating. I could hear that the igniter that fires up the heating element was not doing its job so the dryer would just tumble dry for hours when left on the auto settings.
I had spoken to the service tech when I set up the appointment the week before. I had given him the name, model, year, and all pertinent info regarding my dryer so he could locate parts if necessary.
The service tech arrived around 11:20 and essentially told me it was either the fuse or the heating element. If it was the fuse all would be covered. If it was the heating element it would cost me a few hundred for the element, the labor was covered under the maintenance package I purchased. It took all of 10 minutes to determine that it was the fuse which was easily replaced and another 2 minutes before I heard the heating element firing up.
The service tech said while he was here he might as well clean the dryer hose out as well so he did that for me as well. He was done by noon.
All in all this was a good experience for me. The service tech was not only very professional but very personable as well. He offered me a handful of tips to help keep my washer and dryer running properly.
I have full intention of calling
When I described what services I was requesting, he asked what the brands and model numbers of my washer and dryer were so he could come on my service call prepared with the correct parts.
He was very courteous and answered my questions while he was working. He only paused to answer his phone a couple times. One call was from another new customer (my payback for interrupting him when I called).
I called the company and
The next day the odor was still there.
I must admit that
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