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Lastly, I had a very expensive glass cocktail table that was broken in the move. It was very thick glass and so I imagine it either had something heavy placed on top of it or it was not loaded correctly. I understand that things get broken in a move...when I was younger my summer job was working for a moving company. I wasn't happy about it...but I realize there's nothing I could do. But in trying to resolve the matter with the manager...I found it very difficult to get a hold of him...he did not return my calls in a timely manner, when I was able to speak with him, he just kept making excuses as to how or why this happened. The long and the short of it is all I was entitled to was a check for the standard valuation of $.60/lbs. This was a $2,000 table and I was about to get a check for less than $100. All fine...I realize that is how the cocktail table crumbles...but I just wanted to get it over and be done with it. Instead, it took several weeks to resolve the issue.
They didn't do anything horribly bad or wrong, and I realize that stuff happens. But I can't say that I would use them again or recommend them.
I was really impressed!
As agreed, Heberto passed by my apartment to make the estimate, took his time, answered my questions, and provided me further info regarding the actual process. He also took the time to go with me and review the apartment building parking area, and we made plans for the actual moving day.
Day of the moving
Special commendation for Kennel
Punctual - agreed for 8:30 am, arrived at 8:25am
Polite and to the point, get to work, estimated time 3 hours, on the dot.
The 4 gentleman who came to do this service for my family, did it so with extreme care, and were kind with my stuff.
The items collected at my apartment were protected properly, I have not detected any damage to my belongings.
They offered extra supplies (a couple of boxes) at no cost, and this saved me another trip to the apartment.
When they arrived to the house, (on time) they immediately started the process, and you could tell they knew what they were doing.
In summary, excellent service. I strongly recommend this company. I would certainly call them again if I needed.d
My husband and I have moved 18 times over the past 25 years so we know something about moving and movers. Save yourself some grief - do not use this company.
We decided to have two people come in the day before the move to wrap and pack fragile antique furniture as my apartment complex allowed only a small window for moving out and I didn't want extra stress on moving day. They did a very good job, brought enough wrapping materials/blankets etc.
The day of the move went smoothly. The 4-person crew showed up on time, worked efficiently and finished the move out within our allotted time. The move in to the house was
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