Home Security System reviews in Miami

A

Rating
Installed and trained on teh key pad and the connection fr remote use. Great company. Defiantely feel safe in and away from home.
- Martia W.
F

Rating
OK............here are the DETAILS!! Get ready.....The yellow triangle light STAYS on all the time and the key pad keeps chirping. Whenever I call
Miami Home Security Companies Provider Name Locked
to request a service call I'm holding for 50:33 minutes, 44:00 minutes, 55:34 minutes, 54 minutes and the minutes go on and on with each service request. Its never ending. I keep getting transferred back and forth between the people that first take my call and the service department. When I finally reach the service department they cant send a "live person" to my home for at least a week or more!!! So I'M WITHOUT AN ALARM SYSTEM FOR A WEEK AND A HALF MINIMUM. I have had at least 5 or 6 or more service calls and each technician says its fixed and when they leave the yellow triangle light comes on again, my key pad starts chirping and once again I can't arm my system. May 14, 2014 I had 5 technicians come out and change "my board". They were here at 8 hours!!! They checked all my glass breakers and motion detectors and found them to be in working order. They left and the problem with the yellow triangle, chirping and arming the system failed once more. The customer relations department admitted someone had "dropped the ball" and had no answer for me. So
Miami Home Security Companies Provider Name Locked
offered me 3 months of free monitoring and 3 hours of free repair work at my house if necessary The man I spoke to was very sympathic but They didn't call to say why a technician didn't show. After calling and inquiring why the technician no showed I had someone tell me that the technician closed out my appointment because he decided "the job" had been completed. As a last resort I asked for corporate headquarters in Pompano Beach. I spoke to a young lady-she was very sympathic and promised to call me on Monday and follow up-which she did. She was going to call the service department in Homestead and find out why they refuse to address my problems and why my appointment was closed out-see above paragraph-the technician had decided "the job" had been completed. Its impossible to get my alarm fixed by
Miami Home Security Companies Provider Name Locked
. My contract ran out in December, 2013 but I continued paying for monitoring every month and I paid for each service call. I was also credited for service calls that were repeat call they had charged me for. I even hired my own IT specialist come out, at my expense to see if he could determine my problem. Just so you know he thinks he knows the problem and he was here one {1} day. Angie's List-My conclusion is that
Miami Home Security Companies Provider Name Locked
does not care about their customers safety. I hesitate to write a poor review. But I have no choice. I'm disgusted with the quality of service and I don't recommend
Miami Home Security Companies Provider Name Locked
!! .
- spencer K.
A

Rating
My call was answered within the hour. I was very impressed with Ram's assessment of the problem. He made a few suggestions for a possible solution without any pressure on me to decide immediately one way or another. The next morning he installed the equipment that I had selected and gave me a very thorough training on how to use it going forward. This was a positive experience for me and I will not hesitate to recommend the company to anybody that has a need for their services.
- Guy C.
A

Rating
I recently purchased a new home and for the first time truly started to rely on Angie’s list. To date, all the recommendations I have received have been spot on. However, none have been better than
Miami Home Security Companies Provider Name Locked
. It is amazing how far above and beyond the call of duty Ram has gone. Both my wife and I work long hours, so meeting with us can be complicated. Ram has taken the time to meet us late at night and early in the morning. Ram has been on time to each appointment and all appointment requests have been provided in a timely manner. Just as importantly, Ram listens to us and has made the appropriate changes, always listening to all our concerns.
Miami Home Security Companies Provider Name Locked
is more expensive than some of the other providers. But there is nothing which can replace the peace of mind of having a professional install your home security system. Some of the other providers I received a quote from indicated they would mail my system in a box, after which I could paste it to the walls. Sounds good for an apartment, not my house. Other providers indicated they would provide some of the equipment as long as I signed a contract. But once I did my research, I found out the equipment would only work with their company. With Ram, he comes out to install the system. Him and
Miami Home Security Companies Provider Name Locked
, his installer, run hard wire through the house and I own the equipment.
Let me tell you a little story about attention to detail and customer service. The house had an old alarm system, which Ram used a part of to save me some money. Prior to installing the alarm, I had a few windows changed. To insure the old wires were not damaged, Ram came out on a SATURDAY MORNING to supervise the removal of the windows.
As an aside, while the installation and purchase of equipment may be a little more expensive, this is because he uses top of the line equipment. I checked the prices on line. Moreover, as indicated previously, I own the equipment. So while other companies initial fee was cheaper, in the long run they are more expensive. My service contract is only $35.00 a month. This includes alarm, fire, smoke, cameras, cellular backup and whatever else I want to add. The monthly fee does not increase.
- Angel D.
B

Rating
Installer showed up promptly and stayed until the job was finished. A little messy, but overall good. Installer did sweep up where she had to drill into the walls. Did a test on the system and we received the call from dispatch promptly. Installer also showed us how to use the system.
- Christina H.
A

Rating
Miami Home Security Companies Provider Name Locked
is a Do It Yourself system, which is very easy to install and the phone support for questions has been very good. There were a couple items missing from the initial shipment & it took a couple calls to resolve; but the Reps were always very professional.
- david W.
A

Rating
We have been very happy with the alarm system. It was VERY easy to self-install. I was a little worried about how complex it might be to self-setup; however, it was no problem and we did our whole house in about 10 minutes. We have been very happy with the service and we accidentally tested it when I rushed out the door and hit the wrong button causing the alarm to trigger. Because I was on a work phone call I ignored the call from the alarm company and the rest of my family on my list ignored the number because I hadn't bothered to give them the phone number from the alarm company (I highly recommend programming the main line into your cell phone so when the alarm company calls you know to answer and not to ignore a number you do not recognize). The police came shortly afterward. So, the alarm works very well! :-)
- Seth H.
A

Rating
I never had an alarm before so the fact that Shams was so helpful and made suggestions made the process very easy.
Thankfully I have not had to experience a call from them due to a break in or an alarm sounding off but I hope that should that happen I will continue to be as satisfied with the service as I am now.
I downloaded the app to arm and disarm my alarm while away from my home and that feature is fantastic.
I know I can add features later on as I get used to what I have so that is a good thing.
- SILVIA P.
A

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I spoke on the phone with Ram about my Alarm and although it was not one he normally worked with he came and was able to install and configure it. He was on time and professional and knew what he was doing. I am very happy with the installation.
- Luis H.
A

Rating
I first got
Miami Home Security Companies Provider Name Locked
several years ago. I changed companies for a period of time and was so dissatisfied with the the replacement company (they went out of business and then I was serviced by yet another company who was worse than the first). The one thing I had that I did not have when I was with
Miami Home Security Companies Provider Name Locked
was the contact not using phone lines (that option was not available when I first got
Miami Home Security Companies Provider Name Locked
). When I came back the system I had was not working properly and had to be replaced. The technician that came out was the same technician that I had years before! That's impressive. Last October I called about having the option of having contact by either phone or wireless service. The person with whom I spoke (can't recall his name) was able to take care of my request during our phone conversation. That's great customer service!!
- Sharon P.
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All Home Security Companies in Miami, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Wheels Auto Sound and Security

547 E OAKLAND PARK BLVD
Fort Lauderdale, FL

5 Star Locksmith & CCTV Service

1007 SW 112th Terrace
Hollywood, FL

5linx

Hollywood, FL

A & A SHANNON ENTERPRISES

744 N ANDREWS AVE
Fort Lauderdale, FL

A & E Handyman Services

Pompano Beach, FL

A 1 PLUS SECURITY

4160 NW 21ST ST
Fort Lauderdale, FL

A and D Computer Connections, Inc.

2880 W. Oakland Park Blvd
Fort Lauderdale, FL

A B Locksmith Auto

1520 S Dixie Hwy
Hollywood, FL

A BACK UP FIRE PROTECTION

7580 NW 82ND ST
Miami, FL

A BAT SECURITY SVC

123 N KROME AVE
Homestead, FL

A Better Communications LLC

8803 NW 35th St
Pompano Beach, FL

A Fire Sprinklers Inc

7950 NW 53 Street # 215
Miami, FL

A Team Fire Sprinklers

PO Box 693712
Miami, FL

A-1 TELECOMMUNICATIONS

1315 SW 91ST AVE
Miami, FL

A-Best Fire and Security Inc.

581 NW 194th Street
Miami Gardens, FL

A. Builders Inc. Matt

2702 Alton Rd
Miami Beach, FL

A1A Home Automation and Security

790 Mullet Road Suite A35
Cape Canaveral, FL

AAA Computer Service

1414 diplomat pkwy
Hollywood, FL

AAAASecurityServices , Inc

ne 129 st
Miami, FL

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