Memphis Internet Service Articles

Sample Reviews

A

Rating
All reception problems and computer internet were corrected/improved and service much improved over all.
Both techs were very knowledgeable and professional in dealing with me and the problems.
- Ann Marie G.
F

Rating
Based on my experience, this organization is completely incompetant. Complained of intermittent service outages, the sent a tech who replaced the modem. Still had problem so they sent another tech who replaced the modem again. Still not working. Sent a 3rd tech, apparently this one was an actual
Memphis Internet Service Providers Provider Name Locked
tech (not a subcontractor) who said the two previous modems were not the right model. Mind you, this is 3 times now that we had to fight our way through the
Memphis Internet Service Providers Provider Name Locked
voice menu system to get a person on the line – each call taking between ½ to one hour. So finally the service is working and out of the blue, I get a cable tv box delivered to my house (we only subscribe to internet service). Call in again to find out why and turns out someone from
Memphis Internet Service Providers Provider Name Locked
just signed us up for cable tv service without our permission (isn’t that illegal?). So they say they are sending me a return box and it never comes, and so then I’m paying for cable service I
Memphis Internet Service Providers Provider Name Locked
’t want and I cant return the box because they wont send a tech or a return box. Finally I got that cleared up and, as a reward for my pain and suffering, they offer me free "blast" high speed service for 3 months. I ask what happens after 3 months and was told it will drop off automatically. 3 months later and guess what - I am now paying for blast which I did not ask for. Couple months later and the modem is now out again and we are in week two of trying to get a tech out here and they keep missing appointments and never reschedule or call back. I contacted the MN Attorney General’s office and they said I should contact my legislator. I really want good inernet service but am out of options. A monopoly shouldn't be allowed to operate like this.
- Clifford F.
A

Rating
These guys are THE BEST! They were here when they said that they would be here, our receiver was up and running in no time at all, our internet is WAY FASTER than our previous service provider,
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Service is owned locally and not by a service located in Ephrata,
Memphis Internet Service Providers Provider Name Locked
Service billing is easy, PLUS some lucky customers get a bonus through a drawing each month. When we did experience disruption due to an electrical storm,
Memphis Internet Service Providers Provider Name Locked
Service was here rapidly to make sure that we re-connected effortlessly and flawlessly.
We would use
Memphis Internet Service Providers Provider Name Locked
Service even if it was twice what we pay now!
- Marshall T.
A

Rating
It went very well. The only criticism that I have about the whole experience is that the air cards had to stop working before we were told they were not the correct ones. When they changed over it would have been nice if they had proactively contacted the people who had air cards that hooked up to DVR and let them know they would need replacing. Since this had to be done by a technician we could have scheduled an appointment to get it done. Since I am sure they have information on who is renting what, it seems like it would be easy enough to look up all the air card users and give them a call. No sorry or credit was offered either
- Carol V.
F

Rating
I had been with
Memphis Internet Service Providers Provider Name Locked
for 8 years. The last few months, the service has been intermittent. When I call, they blame my computer but my work computer has the same problem. Then the service would re-establish on both computers at the same time....tells me it's their problem. So, I decided to upgrade to fioptics. have a letter that service would start at 9-4-2014 after 8 pm. Called @ 8:30 pm - no service - they said wait - called back later - they said not activated - wait. Called twice on Friday - no help - i'd get these off shore people that you couldn't understand. Finally on Sat, called and asked for a supervisor. Woman who helped me said they had never contacted dispatch to start service. Said I'd have service on Monday (9-8-14). Monday afternoon - no service - called @ 6:30 - same drill - wait till 8 pm. After 8PM - it could be anytime tonight...just wait. Finally around 10 pm, I called and the bozo on the phone said - well you may have a faulty modem. You'll need to take it to a
Memphis Internet Service Providers Provider Name Locked
store....Yea right...
Anyway, I visited Verizon this morning. Within 10 minutes, they had this mobile modem set up for me. Guess what - 1/2 THE PRICE OF THE
Memphis Internet Service Providers Provider Name Locked
SERVICE.
Anyway, I came home; set it up on both my work and home computers and it was off and running within 30 minutes.
No phone calls - no off shore accents with please repeat over and over....
THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE I EVER HAD. AND JUST THINK I WAS AN 8 YEAR CUSTOMER. THEY WILL NOT STAY IN BUSINESS LIKE THIS. VERIZON NEEDS TO ADVERTISE THEIR $20 A MONTH MODEM. I WOULD HAVE SWITCHED YEARS AGO IF I'D KNOW I COULD HAVE GOOD OR BETTER SERVICE FOR 1/2 THE PRICE.
- Rhonda S.
D

Rating
I was finally given correct information to receive sound but it isn't permanent. At least 60% of the time I have to go through hoops to fix the problem. I have not moved or changed any wiring between the cable connection or between my TV and peripherals. It's very annoying and I am very seriously considering cutting the cord with them.
- Donna K.
B

Rating
Ok, I like that they actually, especially recently, started to paying more attention to keeping their customers happy(er). I received a courtesy call to review my service and ended up switching to a better and cheaper service, I've been using old package and had no idea that its OLD and I can get better for less. Sounds too good to be true, well it kinda of is too good.
The switch wasn't smooth at all. I like
Memphis Internet Service Providers Provider Name Locked
, been their customer for many years, I like how they have improved and their Internet Speed in our area is still the best. But their customer support and service "road" wasn't always so "nice and paved". Their customer support unfortunately still desires to be better even though service itself much improved that's why i am still sticking to them.
The below is my 'story':
One bright and shiny day few months ago I received email from
Memphis Internet Service Providers Provider Name Locked
that made me happy. They were increasing my Internet Speed free of charge to up to 100MB down from 30 which was 3 times jump, or so called "Performance Internet" package. I was HAPPY! Thank you,
Memphis Internet Service Providers Provider Name Locked
! I wish I knew what would happen soon after. It was during the time when Game of Thrones season was still on and my wife and I were enjoying watching the show for free. Then one night it just suddenly stopped being free. I went to the internet that same night and tried to verify if I can access it online. Website told me that I need a subscription, I said OK, and then it said - everything appears to be in order. Hey fun! We were able to watch GoT eposiode that night for free again on TV. No call was made to
Memphis Internet Service Providers Provider Name Locked
that night.
Then next time episode aired we couldn't watch it again, said subscription is required. Ok I finally decided to call
Memphis Internet Service Providers Provider Name Locked
. Long story short they've added 10$ promotion to account and said that we could use this for a year. FUN! Game of Thrones and actually the whole HBO on Demand was free now.
Then shortly after a few days or so, my Internet speed drops back to 30Mb/sec. What? Must be mistake... Let me call
Memphis Internet Service Providers Provider Name Locked
. This is when the roller coaster begun. Let me tell you, when
Memphis Internet Service Providers Provider Name Locked
gets something right and straight its golden, it works for years. But to get it solid and straight you may need to get through the h*** of fiery lakes and smoldering pipes of customer support MULTIPLE times!
So soon after Internet Speed drop
Memphis Internet Service Providers Provider Name Locked
calls me with a courtesy call to review my account since "I've been such a loyal customer for many years (ComcastTM)". Long story short I find out that I was never supposed to have such good Internet Service, it must have been a mistake... "or was it?" that's why account was reverted back to basic package most likely. First we
Memphis Internet Service Providers Provider Name Locked
on Demand (must have been a trial that we had no idea it is a trial? then we get email for internet speed increase, then it drops and
Memphis Internet Service Providers Provider Name Locked
calls few days after? That's too many coincidences.
So I talked with the lady for a while and she actually explained that I am using old package which is more expensive so she can switch us to triple play. Well great, I can disconnect from Vounage (they were great!) save some money on overall bill from
Memphis Internet Service Providers Provider Name Locked
and then lady assured us that our Internet will be performance package and all will be golden... Right... After the switch speed fell back to a regular up to 30 down again and I've had to call multiple times back until they finally managed to transfer my phone number from Vonage. When I called back angry last time it ended up that phone number transfer was not registered correctly etc etc etc. I could probably write a book about
Memphis Internet Service Providers Provider Name Locked
support.
But they are not the only company. As more layers you have in a lettuce of your customer support as more internal miscommunication and dumbcrackery company will have. Its same with Microsoft and any other company that outsources their customer support personnel across the
Memphis Internet Service Providers Provider Name Locked
. So yeah. I love
Memphis Internet Service Providers Provider Name Locked
for a good improved service but I also hate them for messed up customer service. And its just sounds stupid when these guys and
Memphis Internet Service Providers Provider Name Locked
that talk with you every single one of them assure you that everything will be resolved during the call and you will be the most happy customer. The butt kissing is simply ridiculous. One thing politeness and professionalism and another putting way too much butter on your bread to the point where it starts to melt and drip over so to speak.
As many times I've had to do some major change to my service it was ALWAYS some kind of a problem and if I wasn't persistent enough it would just keep hanging and nobody would ever fix it for me. I've always had to call back multiple times until I hammered that nail into the ground and things were DONE.
So, hope you enjoyed my story.
Memphis Internet Service Providers Provider Name Locked
has great Internet Service and Cable quality is great too especially HD channels. But customer support layered lettuce mess if just a nightmare to get through and unless you are persistent and keep calling and annoying them you'll sit and wonder "What the heck is going on"...
Best wishes,
Memphis Internet Service Providers Provider Name Locked
.
- Andrejs S.
B

Rating
I needed to cancel my TV service and keep my Internet service. The sales
Memphis Internet Service Providers Provider Name Locked
helped me promptly and took care of my request. He did not attempt to sell me anything or persuade me to keep the TV service. Other than the cost of the services, as I have no other options at my current location, I am pleased with the products.
- Edward T.
A

Rating
I talked online to contact us , it went very well No one could confirm what my bill would be since it doesn't go out till the 13th, but I could figure out the credit to my current bill would only be $9.00
- Linda W.
A

Rating
The technician, after trying several scenarios to get the move to play, told us that he was not able to do so at that particular time, however, he said he was pretty sure that the head office could fix the issue on Monday. We did try to play the movie on Monday evening (it worked!!!) and shortly after we finished watching the movie, the tech called to inform us that the problem had been resolved. I thanked him for his follow up of the situation and his return call and informed him that we found out that the problem had been fixed since we had just watched the movie that we had been trying to see.
- Mary D.
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All Internet Service Providers in Memphis, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

@ Home Computer Service

1800 Union Ave
Memphis, TN

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

At&T

4938 Poplar Ave
Memphis, TN

AT&T Intellectual Property

5985 Stage Rd
Memphis, TN

Aws Web Design

po box 3164
Cocoa, FL

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Black Market Strategies, LLC

P. O. Box 281453
Memphis, TN

Burnett and Burnett Marketing-5Linx

5099 Waters Edge CV S
Memphis, TN

Business Class Solutions

6641 Conch Ct
Boynton Beach, FL

Cable Memphis

Memphis, TN

Cable Memphis

Memphis, TN

Cable TV America

540 S Water Street
Kent, OH

cashtexters.net

6462 Westwood St
Moorpark, CA

Central Coast Digital Design

1225 Pepper St
San Luis Obispo, CA

Chicago B2B Services

Hanover Park, IL

Citylytics, LLC

PO Box 3840
Memphis, TN

Comcast

266 S Front St
Memphis, TN

Comcast Cordova

993 Cordova Station Ave
Cordova, TN

Comcast Jonesboro

1636 N Germantown Pkwy
Cordova, TN

Comcast Memphi

688 Jefferson Ave
Memphis, TN

Comcast Memphis

170 3rd floor North Main
Memphis, TN

Comcast Memphis

688 Jefferson Ave
Memphis, TN

Comcast Memphis

88 N Main St, Memphis Memphis, TN
Memphis, TN

Comcast Memphis

166 Poplar Ave
Memphis, TN

Comcast Memphis

3245 Poplar Avenue
Memphis, TN

Comcast Memphis

113-75 N Main St
Memphis, TN

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

Creep Squash

7925 Silverton Avenue
San Diego, CA

Critical Edge

9188 Sugarwood Dr
Cordova, TN

Crystal McKenzie, Inc.

30 E 20th St
New York, NY

Design By Nur

1034 SE Linn St
Portland, OR

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD
Woodland Hills, CA

Direct tv Servic

Southaven, MS

Directv Memphis

96-136 Poplar Ave
Memphis, TN

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Memphis

153 Washington Avenue
Memphis, TN

Dish Network Memphis

2245 Central Ave
Memphis, TN

DSL Memphis

Memphis, TN

eDrugSearch.com, Inc.

607 E. Blanco #398
Boerne, TX

eFuneral

5000 Euclid Ave Ste 310
Cleveland, OH

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD
Costa Mesa, CA

Fly Media Productions, LLC

225 Parkway 575 #620
Woodstock, GA

ForbenMedia

7401 Summerhill Road
Boston, GA

Full Rotation Group

90 Lackawanna Ave
Buffalo, NY

Green Planet Web Design

236 2nd Ave
Quantico, VA

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

High Impact Website Design & CRM

4012 S Rainbow Blvd
Las Vegas, NV

HigherVisibility

8000 Centerview Parkway, Suite 203
Memphis, TN

HML Internet Solutions

Olive Branch, MS

Homemade Design

41 Monument Ave
Boston, MA

HostCrusher

4017 Sunvalley Dr
Norman, OK

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

Kim Hale Private Investigations

401 Atlantic Ave Suite 9
Delray Beach, FL

Laximi Company LLC

311 Warren St
Waltham, MA

Local Results

5202 Douglas Corrigan Way
Salt Lake City, UT

M&R Pc Repair

2860 I 55 Service Road
Marion, AR

Macgirl Inc

880 Mandalay Ave
Clearwater Beach, FL

Marcor Technologies Inc

2807 Yosemite Dr
Aurora, IL

Master 55

40446 N Rte 59
Antioch, IL

Memphis Commercial Appeal

495 Union Avenue
Memphis, TN

Memphis Street News

830 S. Bellevue
Memphis, TN

MILLINGTON TELEPHONE CO

5115 EASLEY ST
Millington, TN

Mind Body Spirit Workshop

2311 Arlington Ave
Memphis, TN

Modern Web Studios

1067 N Main St
Nicholasville, KY

My Utility Brokers

9344 Tarryton Ave.
Whittier, CA

novusORDO

PO Box 801
Emmitsburg, MD

O2T2 Hosting

Po Box 26041
Lansing, MI

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

Phone Service Memphis

200 N Danny Thomas Blvd
Memphis, Te

Princeton Internet Marketing

295 Route 571, Suite 181
Princeton Junction, NJ

Rave Review Website Design & Hosting

4613 Bowl St
New Port Richey, FL

Red Blue Concepts

3176 Darvany Drive
Dallas, TX

Redhaus Design

3040 Oasis Grand Blvd
Fort Myers, FL

ResumeEdge, a Nelnet Service

2000 Lenox Drive
Lawrence Township, NJ

Ritter Communications

4880 Navy Rd
Millington, TN

RocketFuel

80 Monroe Ave
Memphis, TN

Sellbooks.com

4121 Hillegas Road
Fort Wayne, IN

Shasta Consulting & Web Design, Inc.

2205 Hilltop Drive - 2020
Redding, CA

Smart Evolutions

PO Box 2226
Largo, FL

Smart Ideas

2147 W Isthmus Loop
Mesa, AZ

Smart PC Repair Memphis

9065 Goodman Rd
Olive Branch, MS

Smellycat Productions

Richmond Rd
Williamsburg, VA

STS Technology Doctor Inc.

1335 Madison Ave
Memphis, TN

Swan Falls Technology, LLC

1028 N Pyrite Pl
Kuna, ID

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

TDH Web Design

16317 Crackerneck Rd
Independence, MO

Team Web USA

2317 Langford St
Dallas, TX

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

The-local-directory

10082 Woodlee Cove
Cordova, TN

Timegears.com

13908 Allisonville Road
Fishers, IN

Transcriptionist

P.O. Box 3
Caldwell, OH

Trilufix

HC-9
Aguadilla, PR

Unlimited Web Design

12 Hopkins Street
Litchfield, NH

Virtual Resources Group LLC

2068 Delhi St NE
Holt, MI

VytoCor Web Solutions

P.O. Box 40844
Memphis, TN

Walton Street Web Design

2032 W Walton St
Chicago, IL

Web & Moore

31680 Joseph Dr.
Chesterfield, MI

Web Design By Juanita / Vivariche, Inc.

4809 Clairemont Drive
San Diego, CA

Web Editors, Inc.

21392 Palomar Street #958
Wildomar, CA

WebAuthorings.com

9 Raven Ct
West Milford, NJ

Webb Design

PO Box 690661
Tulsa, OK

Webscapes

966 Surrey Oaks Drive
Collierville, TN

Wholesaleinsurance.net

2266 LAVA RIDGE CT
Roseville, CA

Wire My Web

48 Maiden Ln
San Francisco, CA

WIT (Wilkinson Information Technology Group)

35 Vine Grove Lane
Memphis, TN

WON Marketing, Inc.

200 N. Harrison St, #106
Algonquin, IL

WorldSpice Technologies

5050 Poplar, Suite 170
Memphis, TN

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

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