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- Also took the time to explain how I might avoid similar clogs in the future.
- I would hire them for work outside the home warranty.
The owner is a character, but very nice. He seems to be a man of integrity with the right equipment and expertise. I will use them again.
Repaired the pipe but then wrote up an estimate of how much it would cost to replace 30 feet of pipe (due to tree root growth) without establishing the pipe's location with the city inspection.
Charged almost $200 for the day's work and estimated his costs to be just over $3,000 to replace pipe, etc. Tried to rush me into a decision saying that I had half an hour essentially to decide whether or not he could do it the next day...and now I know why. The plumber left half of his cable in our pipes! It had broken off and he had not informed us that he had just left it in there.
Luckily I was able to get my normal plumbing company out the next day, and they quickly remedied the problem- after, though, having to spend several hours removing
Would absolutely never call this company again. Plumber was unprofessional and unskilled, ultimately failing in his job all together. Prices are extremely high and expertise are not. Especially if you have an older home like I do, with trees all around, call the experts! Do not call this fast food chain of the plumbing industry, they may come out quickly, but their work will not sustain the life and function of your plumbing."
Would definitely recommend this company and use them again."
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