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Madison Roofing Articles
Roofing reviews in Madison
First, we got a call saying that workmen would show up on a date that was earlier than what we had specified. Luckily, the crew could be called off before they showed up. Then two fellows appeared in the back yard on the first day that we had said would be okay, but no one called to alert us to their arrival. They were as surprised to see us as we were to see them. They seemed to have none of the detailed information that the estimator had written down, so we went through it all again, including showing them that we had a partial pack of leftover shingles they could use for the repair. Then they left and did not return.
A couple of days later they came back and hammered around on the roof for awhile and left, leaving their ladder leaning up against the
Subsequently, the estimator called to ask if we were satisfied with the job. We said that as far as we could tell the work was okay, but we had little confidence in it because of the erratic scheduling and the overall lack of professionalism. We asked him to come back and get up onto the roof and check it out for us. He did, and declared the job well done.
We aren't sure what to make of this experience. I guess we thought that roofers working for such a high-rated company would show up in a spiffy truck with ladders on top, perhaps wearing clothing that bore the company's logo, and have the job done in a day or two. We wouldn't say that we would never use them again; mainly we just hope that we don't have any more roof problems for a long time to come.
In particular, my wife is a master gardener and has plants in every conceivable place in the yard and the street in front of our house was under complete reconstruction. they did their work without causing damage to her plants and without interfering with the street /sewer/water crews.
March 26 - payment for 50% down
March 27 - check cashed
June 9 - inquire with our sales rep via email (like we had been all along) about the door because we haven't heard anything and its been a long time. no date scheduled for install yet. email unanswered.
June 14 - email again. no response.
June18 - call
June 19 - door installed. It sticks and does not open easily. We document it with the installer and agree to see if it works itself out since its new and humid outside.
Late June - call about door not getting better and wife and kids cannot open it or use the locks. Floor bolt pops in and out randomly sometimes. Have to use body weight to get it unstuck at times. This is not normal and does not function like the door we tried out in the
August 6 - Repair guy trys again. Still not fixed and the new door frame clearly has not been ordered. I request a new door. This situation is not right.
Today is August 12 and I have not heard from
I still hope
We thought we had a leak during all the rains this summer and they came right out to check- turned out it was our chimney.
We are very happy with our new roof and would highly recommend this business.
Everything was done according to the specifications of the contract.
All the waste was taken care of. All the nails that could have ended up on the ground were picked up. I saw as a magnet was run through.
Everything was done on time, and over all the job exceeded all my expecations.
I don't have any hesitation recommending
From the start, I found the company's personnel to be extremely pleasant.
I also asked if our roof needed to be replaced, as it was 15 years plus old. He did a quick review of our roof and said it was still in good condition. This company's honesty is above reproach.
The only reason we didn't use them is that we also wanted to have heating cables put on another section of our roof; which his company didn't do. He did note he could give us a referral for this.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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Sun Prairie, WI
Mc Farland, WI
Mount Horeb, WI
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