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A
" was an integral part of our project team. was involved from the Design Phase through completion. " completely understood our design intent and suggested ways to make it work. He worked well with our other trades and was on time with every aspect of the work. His work was very professional. He was polite, willing to make suggestions and let his work area very clean. We found a plumbing break in the existing construction and he was able to fix it with very little disruption. Although his contract was through the General Contractor, I believe his fees were very fair and we received a tremendous value from his services. We highly recommend and have recommended his services to others in the area.

-Neil M.

A
" was stellar. He was ALWAYS on time, worked non-stop, was incredibly easy to work with and talk to, and did exquisite work. He helped us" understand the process and what was involved with our job. He was efficient and honest about costs and work involved. He double-checked whenever we were making final decisions and his feedback was instrumental in choosing things like toilets and faucets. We will never go with anyone other than for our plumbing from now on. We can't recommend him highly enough. Fantastic experience all around.

-Andrea D.

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Local Articles in Madison

Sink and plumbing

How to Avoid Common Plumbing Scams

Here are four of the most common plumbing scams to watch out for and how to avoid them.

Plumber working on toilet

Plumbers

When you need a plumber, especially for an expensive project for which you have time to plan, make sure you hire one who is fully qualified and licensed in your state. A plumber may be an apprentice, a journeyman or a highly qualified master plumber, depending on the level of training and experience.

home inspector in the attic (Photo by Photo by Sara Cozolino)

As a home seller, there's nothing more nerve-wracking than waiting for the results of the buyer's home inspection.

glass of water
Water Softeners

Most people know they have hard water by the residue left on their dishes or shower head.

avoid frozen water pipes

Worried about your pipes freezing due to bitter cold weather? Check out these pro tips on preventing frozen pipes, and learn what you can do if they freeze.

Plumbers check bathroom insulation

Guarding your home's plumbing from the elements and decay is a fairly simple and affordable process.

Inspiration & Ideas

gas fireplace soaker tub luxury bathroom
bathroom with brown cabinets and mosaic tile backsplash.
bathroom remodel
Kohler's Levity shower door is a frameless bypass shower door. (Photo courtesy of Kohler)
kohler frameless shower door

Angie's Answers

?

First - NOT full septic tank - if that was the case you would be getting backup of sewage into the lowest drains in the house, and possible very slow flushing or refusal to drain out of the bowl - the opposite of your case.

Second - I assume you are the owner. If a renter or on a lease, this type of problem may be the responsibility of your landlord, depending on the terms of your lease or rental agreement.

OK - two possible situations here - low water in BOWL, or low water in TANK. I am assuming your toilet flushes OK, with adequate water to clean out the bowl, and that it is a typical type toilet with a tank sitting on the back of the bowl. If this is not the case and it is a designer toilet or looks like those at public restrooms (no tank), then the BOWL answers still apply if it is initially refilling OK, but if not enough refill water coming in at all then call a plumber.

First, low water in the toilet BOWL case. If the water in the toilet BOWL is low after flushing, I see four likely causes, in order of most likelihood -

1) the fill valve is not putting enough water into the toilet bowl. If you take the top off the tank, you will see a small hose (typically black plastic) coming from the fill valve (a vertical mechanism, usually at left side of tank, that the incoming water tube or flex hose connects to the bottom of on the bottom side of the tank). While the tank is refilling after a flush, a steady but not large flow of water flows through this fill tube and down into a vertical pipe or tube (usually brass or plastic and about 3/4 inch diameter, which stands almost full height of tank). The small tube puts water into this pipe, from where it flows into and refills the toilet bowl. This is also the overflow tube, which keeps the tank from overflowing if the fill valve fails to shut off. If the fill valve has a problem or the fill tube has a blockage, it may not be letting enough water into the bowl. Also, check the tube is actually pointed down into the overflow tube - if the clip came loose, rusted away or broke, then it may just be filling the toilet tank rather than the bowl. Check that a steady flow (will not be a real foreceful jet) of water is flowing out of this tube into the overflow pipe while the toilet tank is refilling. You should also see the bowl filling up at this time. If it come in but does not fill high enough because it does not run long enough, some fill valves have an adjustment - check fill valve manufacturer website for instructions. Others just have to be replaced - doable if you are handy at home repairs (see web videos on how to do it), or call a plumber for probably about $150-200 to replace fill valve (have him replace the flapper valve at same time if you get this done).

2) there is something like a rag or string caught in the trap (the waste passage within the toilet body itself) which is slowly wicking the bowl water down the drain - would be solved by a good snaking. If this is the case, the bowl will fill fully after flushing, but then slowly (typically many minutes to hours) drain down to just filling the start of the oval or round drain passageway where the waste passage starts to curve up into the toilet body.

3) blocked sewer vent pipe (which vents sewer gas and lets air into the sewer system so when you flush the traps in drains and toilets and such do not get sucked dry by the vacumn caused by the exiting flow. If this is the problem, then several drains in your house may have the same problem, or drain slowly. When you flush, the water will drain totally down the pipe and almost all the water in the bowl and trap will go down the drain too, typically with a gurgling sound for a few seconds at the end as the air seal is broken in the trap, then a small amount of water will flow back from the trap into the bowl, leaving you with water in the entrance curve to the trap but nowhere near normal height in the bowl - maybe not even enough to fill the entrance of the drain passage.

4) a crack in the toilet, letting water gradually leak out of the bowl onto the floor or into the subfloor. If this has been going on for long at all you should see water on the floor, or water coming out in the ceiling downstairs, or in the basement or crawl space under the toilet.

Case 2 - the problem is low water in the toilet TANK - since this is a sudden problem, two likely causes:

1)  the float arm has corroded or the float setting has moved. Look in tank for any broken part. You may have a black ball on the end of a metal or plastic arm connected to the fill valve (which is the part, normally at the left side of the tank, that the flexible or copper tubing comes into at the bottom of the tank), or it may be a sliding cylindrical float that slides up and down on the fill valve (typically all plastic) - see if it is broken or loose or alll corroded up (for the arm type). When you flush, this float hangs down (if lever type) or slides down the fill valve (cylinder type), opening the fill valve so fresh water comes in to fill the tank and bowl. As the tank fills it lifts this float, till at the proper elevation the bouyancy of the float shuts off the fill valve. If the setting on this float has changed then it will either cause the toilet to "run" continually because it is trying to overfill the tank (float shuts off at too high a level, so water is continuously flowing down into the overflow tube and into the bowl); or it will shut off too soon, causing only a partial tank fill. There are adjustments to adjust the float shutoff setting - typically an adjustment xxxx on the arm-type, and a slider stop clip on a small rod for the sliding type. See web videos on how to adjust this, or call a plumber.

2) your flapper valve (in bottom of tank, the part a chain or cord or rod connects to the flush handle, which opens it when you flush the toilet, leaks. If it leaks AND the fill valve is working, the tank level drops till the fill valve opens, then the tank refills. This repeats at intervals, with the tank refilling periodically even though it has not been flushed. May need new flapper valve or just a good wiping of the sealing surface to remove grit that is causin it to leak. If this is the problem you will have a slight flow of water into the bowl continually, and will probably see a slight ripple in the toilet bowl.

3) water is leaking out of the fittings or bolt holes on the bottom of the tank. If this is happening enough to make you notice low takn water level, the tank will refill periodically the same as if the flapper valve is leaking, plus you will have water on the floor and dripping off the bottom of the tank.

 

Fill valve and flapper valves each cost around $15 if you do it yourself (you can buy just replacement flapper for less if that is the problem and the matching seal is good, but that is rarely the case). A plumber call to replace both probably $150-200, ASSUMING your water shutoff valve (at the wall, under the tank, with a flex or copper tube coming fromit up to the toilet tank) will work.. If it will not shut off the flow of water, then add another $50-150 to replace that, depending on how it is plumbed and whether he has to cut into the wall to replace it (rarely required). If you do go and have a plumber do it, have both the fill valve and flapper valve (and flush handle, if aluminum or brass and corroded) replaced at the same time, as all tend to go out with age - every 10 years or so. You don't want to have to call the plumber to replace another part in just a year or two.

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?

You have not said how old your house is, what normal water line life in your area is, whether it is leaking under the foundation or under the yard, etc. Cost depends a great deal on length of run, depth to dig to get below frost line, whether excavation will be through trees or other obstructions or open area, whether ground along route is too steep for a backhoe to work on, etc.

The first thing you really need to figure out is whether this is a spot repair issue, or a total line replacement issue. Your plumber should be able to help with that determination.  Very general rule of thumb - very old line from before 80's, if galvanized pipe, could be at its practical life and be ready for total replacement. Copper line generally last about 50-70 years UNLESS in a corrosive soil environment or if it has groundwater flowing actively past it, then can be 20-30 years. Plastic lines from the 60's to 80's vary a lot - from as little as 10 years to 50 plus dependingon brand. Plastic lines (PVC, HDPE, PE) from the 80's and later are expected to last 50-100 years - most have not failed yet, so no good handle on how long they will last.

An above-ground or under the slab line a plumber will do. Buried line outside he generally subcontracts to an excavator to dig and backfill the line, or asks you to get the excavation done.

 

If section needing replacement is under your floor slab or foundation, then a full replacement can be many thousands of $ depending on how many linear feet, and if interior flooring will have to be replaced or if you are on a bare concrete slab or bringing the new line in above-ground once you get through the foundation. A simple one-spot buried pipe repair (based on acoustic locating and precisely measuring the location of the problem) can be as little as $400 but probably more often $1000 or so - more if poor access like under a slab underneath stairs.

If the runs to be replaced are exposed in a crawl space or basement than it can run as little as $20/LF (probably $400 minimum job cost) to replace.

 

Outside line to the street can run from as little as $10/LF in areas where the pipe is shallow (no annual frost penetration) and in easy digging soil, to $250/LF or more if deeply buried, have to excavate through trees and heavy roots or boulders, steep topography, other utility interferences etc. Generally not more than $50/LF. Commonly, instead of digging up the old line, they select a new semi-parallel route from a good connection point for you existing interior water lines at the foundation (maybe not where it currently comes in, depoending on access) to the street main shutoff valve (called a "key box", taking a route between them that is easiest to get a backhoe into and minimizes destruction of valuable plantings or trees. A number of $50/LF is commonly tossed around as "normal" for this type of job, if exceeding 100 feet or so and digging and access conditions are normal.

If your connection is in the middle of the street rather than along your side in the yard, that can easily add $2-5,000 to the job, as the water utility usually has to do that part, and repair the street afterwards. In a major throughway street, even more because of traffic control, multi-agency permits, etc.

 

As always, find 2-3 responsible, well-recommended (Anglie's List ?) contractors, and then get bids. The route I would go is first go with your regular plumber to locate the leak (probably acoustically, by listening for the leak) and determine the scope of work needed, then if major, go for multiple bids.

 

Plumber reviews in Madison

A

Rating
has done several plumbing repairs for us and also completed the plumbing work for our bathroom remodel. He’s professional and goes above and beyond to explain what needs to be done to produce quality results. is a craftsman and someone we can trust to get the job done properly.
- Brian P.
A

Rating
First of all, by way of explanation for a B on pricing, I think is a bit pricey. Saying that, however, I would never call anyone else. I absolutely trust these people.
The sink will require another look as Baker was not able to make the sink leak while he was here. He advised leaving the cupboard ...More under the sink empty to monitor whether the leak was fixed and if not, where the water was accumulating. I did that and can report that he fixed the leak around the counter rim but I noted this morning exactly where the water is dripping onto the cupboard floor. I will call them again tomorrow.
I appreciate the careful explanation of the situation. Yes, I believe that plumbing, like surgery, is an art and a practice.
I will continue this review as the saga continues.
- Katharine B.
A

Rating
Very happy with timing and service. My old water heater sprung a leak on a Friday morning. They were able to schedule a visit on Monday morning. The installer was polite and professional, and spent time making sure I understood how to get the most life out of the water heater given my needs and setup. It was a bit more expensive than others I think, ...More but I was happy with them.
- Megan M.
A

Rating
It went great. had a quick response time to our project. I think they fit us in between larger jobs, so we didn't have to wait long to have the new toilet installed. No more running upstairs to use the bathroom. Great toilet, great service from .
They showed up at exactly the time they ...More said they would, worked quickly and efficiently, cleaned up everything and were gone. Couldn't ask for better service. Thanks .


- jay P.
A

Rating
It went great. is very conscientious, and does good work. He's patient in explaining things and willing to do whatever you need in whatever fashion, with a great attitude. His prices are very competitive, and he does what he says he will do. I reccomend him.
- John S.
A

Rating
The Service man was here within the hour. He spent a lot of time in
the cold outside and under my house (I live in a mobile home) before he
said that there was nothing he could get to to. He called the park
manager and THEY HAD TURNED THE WATER OFF WITHOUT TELLING ANYONE! He
did go way beyond what he needed to do when he ...More was trying to find the
problem.
- Mary G.
A

Rating
Called with problem and he responded the same day. He does an excellent job. Have used him in the past to completely renovate the plumbing in our kitchen, master bathroom, and guest bathroom. He is very professional, knowledgeable, and very ready to answer all questions. He is a very nice gentleman. I highly recommend him.
- Theodore F.
A

Rating
's work was very professional and at a fair price. He did all the background work on obtaining the water softener from the dealer.
We have had do several other plumbing projects over the last 10 years-- installed two toilets, replaced an under-sink kitchen garbage disposal, rerouted a sump-pump ...More drain pipe, etc. He does quality work and again at reasonable rates.
- Terrance C.

Plumbers in Madison

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24/7 Plumbers in Madison

4617 Dovetail Dr
Madison

4 Lakes Plumbing Inc

4617 Dovetail Dr
Madison

5 Star Plumbing

7131 Rock Rd
Ridgeway

A Better Home

8820 N Greenview Dr
Middleton

A H Remodeling LLC

306 Eugenia Ave
Madison

A&E Construction and Remodeling, LLC

1737 Park Street
Middleton

Accurate Custom Creations

3926 Calvert Rd
Madison

Action Heating & Air Conditioning Inc

6120 Cottonwood Dr
Madison

Action Organizing Services LLC®

1956 S. 89th St
Milwaukee

Action Plumbing Heating ,and Electric

899 S Bird St
Sun Prairie

Advance Plumbing Systems LLC

2754 North Nine Mound rd
Verona

Advanced Home Services

837 Royster Ave
Madison

All Clear Plumbing LLC

112 E Kohler St
Sun Prairie

All Comfort Services Inc

5245 Voges Rd
Madison

All Season Exteriors

408 S Madison St
Stoughton

Anibas Plumbing,LLC

1 Farmington Ct.
Madison

Aqua Plumbing

Sun Prairie

Aqua Well & Pump Systems Inc

124 N Oakridge Dr
North Prairie

Arlington Hardware Co Inc

303 S Main St
Arlington

Avid Plumbing LLC

2330 Vondron Rd
Madison

B&B Home Renovations

24 sinykin cir

Badger Water LLC

1001 N Page St
Stoughton

Batchelor, Dr. Edwin T.

1001 N Sherman Ave
Madison

Becker Home Improvement Inc.

208 Maria Ln
Cottage Grove

Benjamin Plumbing Inc

5396 King James Way
Madison

BILL JOHNSON PLUMBING INC

921 WALSH RD
Madison

BUTLER W F PLUMBING INC

2602 MONROE ST
Madison

CaPaul Plumbing, LLC

624 W Mohawk Trail
De Forest

Cardinal Heating & A/C Inc

3361 Brooks dr.
Sun Prairie

CARLSON CONSTRUCTION LLC

322 NORTH ST
Madison

Chris Elke Plumbing

4705 Lafayette Dr
Madison

CLARK CONSTRUCTION

121 HANOVER STREET
Janesville

Cooper Plumbing LLC

161 Horizon Dr
Verona

Craig Korb Construction

PO Box 259003
Madison

D J CUSTOM FRAMING INC

115 HERWIG CT
Pardeeville

Dallman Plumbing LLC

PO Box 5453
Madison

DANE COUNTY PROPERTY MANAGEMENT

901 LORI LN
Sun Prairie

Dauman Electric

295 Swarthout Rd
Fall River

DAVE JONES PLUMBING & HEATING INC

2225 KILGUST RD
Madison

Dave's Plumbing

116 North Lynn Street
Stoughton

Derek Frank Plumbing, LLC

1008 Fish Hatchery Rd
Madison

Doctor Rooter 911

Madison
Madison

Doug's Handyman Service Inc

161 Horizon Dr
Verona

Dry Otter Basement Waterproofing LLC

4328 Tanglewood Dr
Janesville

E & W Home Improvement

W3837 Hwy 60
Columbus

E-Z PLUMBING CO INC

400 LINCOLN ST
Verona

Eckmayer Sewer Service

N8458 Hwy O
Waterloo

Felt Remodeling LLC

2521 Upham St
Madison

Fitchburg Plumbing

5241 Dommers Dr
Fitchburg

Ganser Co Inc

1906 W Beltline Hwy
Madison

Goth Plumbing

5056 County Road Kp
Cross Plains

Greg's Rite Now Rooter LLC

1305 Northport Dr
Madison

Hammer Builders LLC

9830 Dunlap Hollow Rd
Mazomanie

Handy Harry LLC

730 15th St.
Prairie Du Sac

Handyman and Remodeling Services

749 Edgemore Dr
Sun Prairie

Handyman Kevin

W10862 Tipperary Road
Poynette

Handyman Matters of Madison

5613 Stadium Dr.
Madison

Happy To Help Home Improvement

5725 Elder Pl
Madison

Harrison Construction

1500 Bradford Bay
Waunakee

Havey Plumbing Inc.

2874 Door Creek Rd
Stoughton

HOME DEPOT

4550 VERONA RD
Madison

Hometown Plumbing LLC

3610 Lexington Ave
Madison

Hooper Corporation

2030 Pennsylvania Avenue
Madison

Howe Brothers Plumbing LLC

1215 Williamson St
Madison

JC Premier Seal

PO Box 8533
Madison

JNS Remodeling

46 N West Sedgemeadow St
Elkhorn

JW Home Services

208 Alpine Meadow Circle

K & N Services

9920 W St Rd 213
Beloit

Kitchen Solvers of Madison

6516 Monona Drive
Madison

Larson Builders LLC

2357 Superior St.
Madison

Legacy Custom Remodeling LLC

1090 Union Road
Verona

Let Mikey Do It

5114 Butterfield Dr
Madison

LICHTFELD PLUMBING

5001 FEMRITE DR
Madison

LORENTZ PLUMBING

2406 WILLARD AVE
Madison

M & M PLUMBING, LLC

4895 Easy St.
Waunakee

Mad City Cabinets

W9277 County Rd V
Poynette

MADISON RESIDENTIAL LLC

3734 Shiloh Rd
De Forest

Mark's Reddi Rooter & Plumbing

1425 Gilson Street
Madison

Mefford Plumbing LLC

5850 Knickmeier Rd
Mazomanie

Mergen Plumbing

308 Meadowlark Cir
Deerfield

Mr. Handyman of Western Dane County

3240 University Ave.
Madison

Next Step Building & Design, LLC

2932 Green Ave
Blue Mounds

NuFlush

5195 Marshall St

Number 1 Plumbing Co

680 Steel Rd
Fall River

O'Ryans LLC

4606 Cody Ln
Madison

Oasen Plumbing

3862 Johns St
Madison

OLIVER'S PLUMBING & REMODEL

PO BOX 72
Sun Prairie

On Call Plumbers in Madison

4617 Dovetail Drive
Madison

Pete's Plumbing Service LLC

3734 Richard St
Madison

Petersen's Bathroom Wraps

129 West Main
Evansville

Plumbing Concepts LLC

315 6th ave.
Baraboo

Plumbing Pros

917 Walsh Road STE 106
Madison

Plumbing Pros

917 Walsh Road
Madison

Plumbing Specialist

676 Sugar Ave
Belleville

Professional Home Services

1234 Home Service
Reedsburg

Project Home

1966 S Stoughton Rd
Madison

Property Image LLC

967 Jonathon Dr
Madison

Pulley Plumbing

1113 Gradel Ct
Madison

Re-Bath of Central Wisconsin

230 N Koeller St.
Oshkosh

RENEW-IT

3145 County Trunk Ab
Mc Farland

Renovate This Place, LLC

17 Arial Cir
Madison

RHD PLUMBING INC

1480 OAK OPENING DR
Stoughton

Robin Hood Plumbing, LLC

10 Iris Bloom Cir
Madison

ROC Construction

2938 Kentville Dr.

Rocket Rooter

202 N Main St
Verona

Rooter Experts, LLC

6666 Odana Road 103
Madison

Roto-Rooter

4808 Ivywood Trl
Mcfarland

RUSS' PLUMBING INC

6548 RUSTY LN
Waunakee

Schepp Plumbing & Pump Inc

N7228 Circle Dr
Pardeeville

SCHORR CONSTRUCTION INC

6520 SUNSET DR
Verona

Schulz Plumbing

4684 Toepfer Rd
Middleton

SELECT WOODWORKS BY TM

W9593 STATE ROAD 106
Edgerton

Sheldon Plumbing Inc

221 Industrial Dr
Verona

Spectrum Home Services

4610 Conestoga Trail
Cottage Grove

Stagecoach Plumbing Inc

6813 County Hwy K
Waunakee

Start to Finish LLC

PO Box 930481
Verona

STATZ CONSTRUCTION SERVICES LLC

3600 HEATHER CT
Middleton

STOPPLEWORTH PLUMBING LTD

7750 US HWY. 14
Middleton

Swinehart Plumbing

375 N. Burr Oak
Oregon

SYSTEM AND REPAIRS

PO BOX 3091
Madison

TAK Remodeling LLC

1791 Borchert Rd
Verona

Time 2 Remodel LLC

1218 Gilson St
Madison

Tony Trapp Remodeling & Repairs LLC

222 N Midvale Blvd Ste 29
Madison

Triggs Plumbing

1723 Beld St
Madison

TZ Maintenance LLC

PO Box 45553
Madison

URBAN REMODELING

4603 MONONA DR
Madison

Volk Construction

5329 Tree Ridge Trl
Madison

Voyager Builders

1500 W. Main St.

Water Doctors

901 N Grandview Blvd
Waukesha

Waunakee Remodeling Inc

1001 Frank H St
Waunakee

We Aim To Please

4023 E Tower Rd
Mc Farland

Webster Bath Remodeling

W2888 Conway Trl
Belleville

Wilson Woodcraft Inc

2861 Henshue Rd
Madison

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