via Groupon, where we paid $79 for cleaning of up to 400 square feet of carpet and a flight of 12 stairs. We had been considering getting our carpets cleaned for several months, but were waiting ...more for a deal with a business that seemed more eco-friendly. After reviewing
's website, we decided this was the right provider for us. We called
shortly after purchasing the Groupon to schedule a cleaning date. He called back immediately, answered my questions patiently and thoroughly over the phone, and was able to schedule us for service within a few days. The day before our appointment, he called to confirm, and we also received an email reminder. On the date of service, he showed up promptly at 8 am (our scheduled time). Per his instructions, we had moved a lot of our minor pieces of furniture out of the areas to be cleaned beforehand, so
got right to work. He explained things as he went along, cleaning everything very thoroughly according to
's "12-step cleaning process" (see details on their website here: http://www.greencleancc.com/services/carpet-cleaning). We opted to add the "Carpet and Fabric Protector" to our cleaning, which added about $60 to the cost, but since we have a dog and also tend to spill things, we decided it was worth it. After everything was finished,
did a walk-through with us where he pointed out the few old stains that he wasn't fully able to remove. Although
did some things to help the carpets dry quickly, they still took several hours to dry after he left-- though it was a particularly humid day and we were warned that this might happen. We just left some indoor fans on overnight and things were pretty much dry the next day. In sum, even our ugly old shag carpet looks excellent due to this cleaning-- brighter, cleaner, newer, and fluffier. Also, there was no strange chemical smell in our house after
left, and the carpets don't look "treated" or feel stiff. As someone who cares a lot about my family's health and that of the environment, I feel really good about having gotten this service from
. Not only do I feel like we were treated to a top-notch service, but I believe we also supported a truly excellent local small business that I would be happy to use again.
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