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Madison Moving Articles
Moving reviews in Madison
I had the misfortune of using their service for a household move. The move was local from a 2 bed-room apartment to a condominium building. My apartment was lightly furnished. When I called to setup the moving service, I provided exact inventory of items to be moved and locations. My apartment was located on the first floor and condominium building I was moving to had a service elevator.
The movers came on time and loaded things on the truck. Since I had kept everything neatly organized, the whole process of loading took about 45 minutes. After everything was loaded, I told them that I will meet them at the new location.
When I did not see their truck even after half an hour, I called their cellphone. They were still figuring out my new location on the GPS and blamed construction activities for the delays. The movers arrived at the location exactly 30 minutes after I had arrived. When finally all the furniture and boxes came to the apartment, then began the final ordeal of assembling beds.
I had 2 beds. Both were - a mattress, a box spring and a standard metal frame with no headboard-footboard. Initally, one person tried to assemble the beds. At the end, all three were trying to assemble the metal frame. Basically I paid an hour for their "learning" experience of assembling the furniture. It appeared that they have no experience in assembling the furniture. So, I just told them to live it as it is and I will take care of it.
The leader then prepared the bill for 4Hours. I told them that
I agree that moving experience is not something you look forward to; but having a reliable and honest mover is very important. I must say that this company is far from it.
They chose to use an elevator ( I like on the first floor but they needed to go down 10 steps to get to street level) which took longer. Again, I have moved from this exact apartment building and previous movers used the stairs and never the elevator.
By the time that they were packed up, it had taken 4 hours. In other moves (from the same apartment and furniture) it has taken 2-3 hours. Unfortunately, my disappointment had only started. They did not show up at our new apartment to unload at the expected time. It turns out there was a medical issue with one of the men and he had to go home. The truck was waiting for a new guy to show up. I understand that these things happen. However, there was no proactive call to let us know what the status was. We only found this out after following up multiple times to the actual men and dispatch.
Ultimately, they credited us for time related to them waiting for the new mover. However, in my opinion that wasn't sufficient given the inefficiency of the movers. To be fair, I didn't attempt to get anymore credit. I did not want to work with this company anymore.
They carefully wrapped furniture and other items with blankets.so nothing was marred or broken.
These men were professionals on every level. They knew how to load and unload the the truck perfectly, listened to my needs and were very accomodating. ...More /> The movers had to go up a flight of stairs, but they had a system in place to get my goods up stairs quickly and efficiently.
Once again, I can not say enough good things about this company.
I am already spreading the word about
From the moment Scooter came to house to give a quote I was happy with the company. He explained he was giving me a worst-case scenario quote and the goal was to have the final cost lower if possible. He told us we could pick up used boxes for free and everything we packed ourselves would reduce the packing estimate. The packers ( and
I will use this company next time I move and am telling everyone I know to use them.
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