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Now that almost a year has passed, and we're in the middle of the record-breaking "polar-vortex"
Having Rich do this work was the best decision we made in 2013!
When I called to schedule the first floor portion of the project their rep told me, "Well, we used too much foam in your attic, so we'll need to charge you more for the first floor." This was very confusing, as it was the same rep who had come to my house, spoken to me about the project and took the measurements. I pointed out all this and asked that they put me on their schedule for the remainder of the project at their quoted price. I heard nothing back from Foam Tech. I called several times to schedule this work and no calls were returned. It became clear that they were stonewalling. So, I calculated the percentage of the quote represented by the attic and sent that payment to Foam Tech.
So now, with Wisconsin experiencing record low temps, I'm scrambling to find an insulation contractor.
To be very clear, the Foam Tech crew that came out for my attic was great. My only complaint is with the office staff that decided they were going to screw me on the pricing.
P.S. I've since learned that Nick, the Foam Tech installer who came to my house and did such a nice job, has left the company.
Best I can tell, the two-man walls through the gaps along the gables. He used some of the attic's old fiberglass to seal the gaps up, even though that was not part of our contract. Also, the sloped ceilings apparently required twice the amount of packing material than anticipated, but they did not try to charge extra for it.
There is one small thing. The ceilings along the sides of the second floor of our house have a small slope to accommodate the roof. The plaster along the slopes has hairline cracks in some places. The
Well, in one spot, over the stairs, a crack did give way a little bit from the pressure above. The plaster on one side of the crack is now visibly pushed out a little. But though he was very nice about it, and had some helpful advice, the sales rep did not think it was
Overall, we eventually got the work done to what I can tell is a good job. However, the responsiveness was a bit lacking, and the professionalism of the people we talked to over the phone was a bit lacking, too. I think the price is the middle of the road, so I also put that at "good".
Despite these minor shortcomings, I would definitely use the contractor again, and I'm considering asking them for help on an overall energy audit of the house.
The actual work went very smoothly, he was punctual, very neat during the project and cleaned up thoroughly at the end of each day. Our house is much more comfortable and did very well on the post test by the energy auditor.
We waited 3 months for the work to be done since he is so popular and the Green
Overall his communication was great. He got back to us right away, every single time. At the end of the day he usually left us a note about how the work was going and any questions he had. He explained things thoroughly and always answered our questions (and I'm sure some of them were silly ones).
His follow-through is excellent as well! We had an issue with a faulty tub faucet that leaked pretty badly, and
As a person,
In the end, our bathroom turned out spectacular! It is so much better than the out-of-date 50's bathroom we had before. His work is so neat and clean- after enjoying it for months now I have yet to find a detail missed. It just has that solid, well-crafted feeling to it.
I would hire
All Insulation Contractors in Madison, WI
Sun Prairie, Wi