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"We had extensively discussed that we wanted the new wood floor to as closely match our existing floor as possible. We therefore interleaved some recovered oak long" boards with newer product. This blended well and had the desired effect of mimicking foundation settling in the rest of the house leading to some wider spaces between a few boards. However, based on this, he assumed that we wanted what he called a "rustic" look, and claimed that the person who installed the floors had told him this. The installer confirmed that he said no such thing. However, based on this assumption,
did none of the usual patching of nail holes, chipped floor board edges, and a miss-cut board end. As a result, we have gross defects in areas including exposed nail holes, the chipped edges (which catch on stocking feet and risk full splintering off of pieces of wood, and the previously mentioned misscut board the installer placed. The lack of these normal repairs was only noted after he had stained the floor, and when this was pointed out, he said he would have to resand and restain the floor after patching it and implied that this would require additional charges, though did not state this explicitly. Even so, he charged us the normal rate (as if he had done that patching), despite previous conversations in which he was quite clear that if he had to do extensive patching due to the use of recovered oak, he would likely have to charge us more. We agreed to that higher cost in the original job request. We had also asked that an extended flat threshold be sanded flush with the boards. I went so far as to use a computer drawing program to diagram what part of the threshold needed to be sanded flush. He did this, but he also sanded the raised threshold immediately below French doors which separate the room. We had wanted that left alone given that it matched the existing doors. In the process of doing this unwanted
, it was sanded unevenly (leaving visible raised edges due to holding the sander in one place and grinding too far down). In addition, the
effort damaged the existing floor outside of the room remodel, the floor which we were trying to match. This damage was not noted until after we had paid in full and he had left. It had been beneath blue tape which had been placed over it. He later stated that his assistant must have caused the damage despite his having told the assistant not to do the
if he could not do it well. While
was willing to return in order to sand, stain and refinish the areas of damage, we were so disappointed in the professionalism that we did not wish to have him back. In fact, we continue to consider finding a different floor sander/stainer/finisher redo the whole project. While we did call
to explain our frustration and encouraged him to clarify the misscomunication with the installer, and
expressed regret at having a disappointed customer, he made no move to discuss a partial refund or other solution to the problems (like the boards now catching socks), despite our having expressly stated that a refund was in order due to having charged full-price for
and staining which normally entails patching nail holes and other minor blemishes, as well as the charge for
the threshold we did not want sanded. We have asked the installer to stop recommending him.

-Frederick L.

came over within a day or two of my initial call to him. He took measurements, provided insight, and gave me an estimate onsite. I had" obtained two other estimates and
's came in the lowest. He had also shown me some of his work at a house he had just completed. I was impressed, so I hired him. I talked to him a couple of weeks later about colors; he voluntarily returned to sand a section of the floor and
down some test colors. I ended up settling with a dark stain (
midnight mahogany, which is a blend). The floors turned out beautifully. My floors are red oak hardwood, originally installed in the early 1900s (main house) and also in the mid-1900s (addition to the house). In the main house, the floors were in good shape and had never been sanded before. The floor in the addition had substantial damage, probably caused by dog urine.
predicted that his
and my choice of dark stain would remedy the damage. He was right. He also pushed for an oil-based stain and satin polyurethane; the latter of which can be tinted with stain to even out any inevitable non-uniform absorption of stain by the wood. Again, he was right. I had seen the daily progress and saw quite a transformation during the week he completed the work. I am really happy with how everything turned out. Prior to
starting the job, I had removed the carpet, pad, staples, and tack strips. I also removed all interior doors. I didn't remove any of the shoe molding; I decided that I preferred to sand and paint them after
finished up instead of removing and replacing the shoe molding (which is stubbornly attached to my baseboards). My house was unoccupied at the time. Overall, I'm very satisfied. I have no hesitation whatsoever recommending him. He was extremely prompt, responsive, insightful, professional, and friendly.

-Ajay S.

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Local Articles in Madison

The owner of this Colorado home chose to have red oak installed in several rooms in his house, including the living room. (Photo courtesy of Angie's List member Al A.)

Hardwood Flooring

There are few home improvement choices that add as much character and warmth — not to mention resale value — as hardwood flooring. But before hiring a flooring contractor to install or repair hardwood flooring, it’s important to know both its advantages and disadvantages.

Wood is a living, breathing product that contracts and expands as it releases and absorbs moisture. (Photo courtesy of Angie's List member Danica K. of Independence, Ohio)
Hardwood Flooring Sales/Installation/Refinishing

Natural variations in your hardwood flooring reflect the time of year, as humidity levels rise and fall.

While there are still those who prefer the more traditional narrow planks, the wide plank trend is gaining momentum. (Photo courtesy of Angie's List member Bruce N. of New York)
Hardwood Flooring Sales/Installation/Refinishing

What’s old is exciting and new as antiqued finishes and whitewashing techniques perk up wood flooring choices.

The finish you choose can provide the protection your floor needs, but it also should add something special to the appearance. (Photo courtesy of Angie's List member Ken M. of Albany, New York)
Hardwood Flooring Sales/Installation/Refinishing

Deciding to finish your hardwood floors is only the beginning. Learn how to select the finish that has the durability, tint and resistance to moisture you need.

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Appraisals - Real Estate, Architects & Building Design, Basement Waterproofing, Bathtub Refinishing & Liners, Biohazard Remediation, Builders - Garages/Barns/Sheds, Builders - Homes, Cabinet Making, Cabinet Refacing/Restoration, Carpentry - Unfinished, Carpentry - Woodworking, Carpet Sales/Installation/Repair, Chimney Caps, Chimney Repair, Chimney Sweep, Closets, Concrete - Leveling/Mudjacking, Concrete - Pouring & Repair, Concrete - Stamped & Decorative, Countertops, Deck Maintenance, Decks & Porches, Delivery Service, Dock Building & Repair, Doors, Drywall, Dumpster Service, Electrical, Epoxy Flooring, Excavating, Fireplaces, Floor Cleaning/Polishing/Waxing, Flooring Sales/Installation/Repair, Foundation Repair, Fountains, Garage Doors, Glass & Mirrors, Glass Block, Gutter Cleaning, Gutter Repair & Replacement, Handymen, Hardwood Flooring Sales/Installation/Refinishing, Hauling, Heating & A/C, Home Automation, Hurricane Shutters, Insulation, Land Surveying, Landscaping, Landscaping - Hardscaping & Pavers, Landscaping - Lakefront, Landscaping & Lighting, Lawn & Yard Work, Lawn Fertilization & Treatment, Lawn Irrigation, Lead Testing & Removal, Marble & Granite, Masonry, Mold Testing & Remediation, Moving, Painting - Exterior, Painting - Interior, Pest Control/Exterminating, Plumbing, Plumbing - Drain Cleaning, Pressure Washing, Radon Detection & Reduction, Remodeling - Basements, Remodeling - General, Remodeling - Kitchen & Bathroom, Remodeling - Modular & Mobile Home, Remodeling - Sunrooms & Patio Enclosures, Roof Cleaning, Roof Ice/Snow Removal, Roofing, Screen Repair, Septic Tank, Sewer Cleaning, Siding, Skylights, Stone & Gravel, Structural Engineering, Stucco, Tree Service, TV Service - Cable, TV Service - Satellite, Wallpaper Removal, Wallpapering, Window Cleaning, Window Tinting, Window Treatments, Windows, Windows - Egress, Windows - Safety & Security Film, Wrought Iron

Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Inspiration & Ideas

Macauba Quartzite countertops
new kitchen tile backsplash
fun modern living room
sleek dining room design
kitchen with white granite countertops and stainless steel appliances
living room with premium vinyl flooring

Angie's Answers

From the wall street journal online:

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated. 
Agreed.  If you have existing cracking in porcelain you need to know the cause first.  I don't know of any reputable contractor that would dare install tile over existing tile.  Also, any manufacturer warranties for defects would be null due to improper installation.  Did the contractor offer this solution or did you ask for it?  The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par.  The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right.  This floor could end up costing you double what it should if it's not done right.

Todd Shell
Todd's Home Services

Hardwood Flooring reviews in Madison


I got several estimates for having this done and I was surprised at the variation in price.
Madison Wood Flooring Experts Provider Name Locked
had a very competitive price. They were very busy and it took about a month from when I signed the estimate to when they could come out to start the work. This was a bit longer than some of the other estimates, but not unreasonably so. The work takes two days. They sand the floors the first day and apply a coat of finish. They come back the next day and
Madison Wood Flooring Experts Provider Name Locked
the floors and apply a second coat. They say that you can move furniture back into the rooms that were sanded after a day, but I waited a bit longer.
They arrived pretty much on time, I let them in and showed them which rooms to sand, and left to go to work. They finished (I am told) in the middle of the afternoon, and were gone when I came back from work. They showed up on time the following day to finish the floors. I actually had them split the job into two parts, and my experience both times were similar. In one room, they had some trouble removing a previous finish, and they called me and had me come to take a look at it.
Overall, I was happy with the quality of the service, and the floors look quite a bit better. They were tolerant of my asking a bunch of questions and were flexible about scheduling the two part job. The only thing to be aware of is that they were very busy so give them a call way in advance if you need this service done. There was not a problem with sawdust from the sanding. I was a bit wary of that, but they put up plastic to keep the dust from getting everywhere and used vacuums to minimize the dust.
- Patrick S.

I had used MWF maybe five years ago for a complete refinishing of our floors, and they did a great job. Now it was time for a touchup, including filling and camouflage of a couple of very noticeable gashes . The Angle's List big deal was just the ticket. They worked within our schedule, and were very clean and efficient. The gashes are gone, unless you look up close -- a 98% improvement, which is all you can ask for in a situation like this.

The job performed was terrible. The stain was applied unevenly and has worn worse. The wood that they patched into our kitchen was installed incorrectly so two boards raise and create a seam down the middle of the kitchen (more pronounced in the winter). This shortcut they took can not be fixed without removing all of the flooring and redoing it. There were also strange marking in the finish. When we brought in another contractor to see if the job could be fixed, they figured out the markings were footprints with the bottom seam of the bootie firmly indented throughout the room and clearly visible.
Madison Wood Flooring Experts Provider Name Locked
refused to do anything / fix anything/ make any financial concession. When I see their trucks, I literally cringe.
- Angie R.

The project started off being pushed back a week due to Majestic Flooring advising they were delayed on another job. Worked out well with us at the time, so we rescheduled for them to start days later. Our quoted 2 day project turned into 4 days. Majestic didn't coordinate the job well at all once it started & even pulled a "no show" one afternoon when they told us they were to return. Left a message for the owner,
Madison Wood Flooring Experts Provider Name Locked
who decided to turn his phone off that. We were told by the crew they were out of town on other jobs, and could not get to us after all. Days later still no call back or apology from
Madison Wood Flooring Experts Provider Name Locked
, the owner who was left a message to call us back about some concerns. Very disappointed in the communication level at the end & how the owner fell short. Would have appreciated him to be upfront with us about any further delays vs. being left in the basement waiting in fumes with a stressed out pet. Putting people out for additional meals because their kitchen is in their living room, and having to miss additional work days with no notice is just not considerate, and no way to run a business. No excuses. On a positive note the finished floors look beautiful! The crew that performed the work were very nice & professional.
- Chad G.

Madison Wood Flooring Experts Provider Name Locked
was helpful and informative in showing products and helping us make a decision on the right product for our room. She was able to squeeze our relatively small project in between other big projects, which was awesome since we have a huge basement project ongoing. The installers were thorough and professional. Overheard: one installer to the other, "don't rush it, take the time to do it right." Confidence gained. We would definitely use them again.
- Jennifer M.

Purchased a coupon on Angie's list for floor refinishing. First contact his voice mailbox was full so I had to contact him via Angie's list email. He came out an gave us a quote for some work. Since then he hasn't been returning phone calls.
- Kim N.

We interviewed at least four of the top flooring contractors in the
Madison Wood Flooring Experts Provider Name Locked
area. Each was given a
Madison Wood Flooring Experts Provider Name Locked
to view the property and provide an estimate to our realtor (who facilitated the inspections during the closing process).
Madison Wood Flooring Experts Provider Name Locked
's quote came in the lowest. Additionally, when I called each contractor a week later,
Madison Wood Flooring Experts Provider Name Locked
was the only one who really seemed to remember specific details about the property - so he was clearly paying attention during the inspection.
We also had a tight timeline, since we were moving from California to Wisconsin in June - so the floors absolutely needed to be done and finished a week before we arrived (to give the finish time to cure).
Madison Wood Flooring Experts Provider Name Locked
understood this and did everything he could to make sure the floors were done on time - even a few days early.
Madison Wood Flooring Experts Provider Name Locked
also worked with us on the final bill. Since both my parents and in-laws live nearby, they did a large amount of prep-work (removing old carpet, tack strips and subflooring).
Madison Wood Flooring Experts Provider Name Locked
accounted for this and only charged us for his actual labor. This saved us hundreds.
Because we were unable to see the work in person,
Madison Wood Flooring Experts Provider Name Locked
emailed us photos as he went, which was very reassuring.
Madison Wood Flooring Experts Provider Name Locked
and his crew did great work - I would recommend them in a heartbeat!
- Carl A.

I contacted
Madison Wood Flooring Experts Provider Name Locked
after we had signed a contract to purchase our house.
Madison Wood Flooring Experts Provider Name Locked
was able to come out on the day that we were having the home inspection to give an estimate. Once our closing date was set in stone,
Madison Wood Flooring Experts Provider Name Locked
was able to schedule our job in such a way to have the work completed in the 2 week time frame between closing and move-in. He was excellent with communication as we would often go to the house to perform other jobs (painting, cleaning, etc) in the evenings after he was there working on the floors during the day.
The quality of the work, as most other reviewers have stated, was excellent.
Madison Wood Flooring Experts Provider Name Locked
and his assistant finished the job exactly when he said he would and gave us plenty of time to finish up our other work before our move-in date. We were very glad we were able to get this type of a job done before we moved in. The final bill was exactly what the estimate was.
6 months later and the floors still look great!! Our realtor stopped over after we moved in and said we probably added $10000 to the value of the house just by pulling out carpets and having the floors refinished.
- Andrew P.

All Wood Flooring Experts in Madison, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2 Dogs Construction LLC

5630 Wolf Rd

5 Star Hardwood Floors

3759 Rocky Rd

A H Remodeling LLC

306 Eugenia Ave

A&E Construction and Remodeling, LLC

1737 Park Street

A-Team Construction Unlimited Inc

1930 S Stoughton Rd

A.H. Smith's Custom Floors

3509 Dawes

Accurate Custom Creations

3926 Calvert Rd


438 Falcon Cir


N2186 State Road 188

Affordable Hardwood Floor Design

2638 Happy Valley Rd
Sun Prairie

Affordable wood floors

1210 Vandenburg St.
Sun Prairie


W1414 CTY RD Z
Fall River

Althafer Construction LLC

203 Lathrop St


De Forest

B&B Home Renovations

24 sinykin cir

Barrow Construction

313 Yorktown rd

Bates Floor Covering

34 N Walker Way
Sun Prairie

Beaver Tile & Carpet

2543 E Main St

Becker Home Improvement LLC

208 Maria Ln
Cottage Grove

Beckman Builders, LLC

7571 Conifer Ct
De Forest

Bisbee's Flooring Center

1591 W Main St
Sun Prairie

Bisbee's Flooring Center

5704 US Hwy 51
Mc Farland

Blue Terra Design LLC

540 Tasman,


PO Box 357
Sun Prairie

Brazilian Direct

1076 Kile Cir

Brost Construction & Remodeling

3334 Siggelkow Rd
Mc Farland

Brunker Builders

S4517 Mirror Lake Rd.


2605 S Stoughton Rd

Cabinet Country Ltd

1515 Newport Ave


W4730 HWY 16



CarpetsPlus of Wisconsin

7881 Big Sky Dr

Choice Improvements LLC

n 6253 Silver Rd


1117 Jonathon Dr



Classic Concepts Painting LLC

4609 Onaway Pass

Coyle Carpet One Floor & Home

250 W Beltline Hwy

Crown Flooring and Floorcare Services

2421 S. Stoughton Rd.

Detail Contracting, LLC

N550 7th Ct

Diversified Contracting LLC

PO Box 314
Wisconsin Dells

E & W Home Improvement

417 Diving Hawk Trail

Eco-Friendly Flooring

931 E Main St

Erickson Remodeling

N9569 Carla Dr


PO Box 23477

Felt Remodeling LLC

2521 Upham St

Flooring & More, Inc.

2600 Morse St


1017 Applegate Rd


1017 Applegate Rd


317 North Main



Gorman Contracting

N8135 Fenske Rd

H&R Carpets

608 E Main St

Habenicht Homes LLC

N2596 Johnson Rd

Hairy's Flooring

1502 Randolph St

Hammer Builders LLC

9830 Dunlap Hollow Rd

Handy Harry LLC

730 15th St.
Prairie Du Sac

Happy To Help Home Improvement

5725 Elder Place

Hardwood Flooring

436 W Delavan Dr

Harrenstein Wood Floors

254 Lodi St

Harter Construction, Inc

W6383 Hackbarth Rd
Fort Atkinson


7208 Elmwood Ave.

Hodson Construction LLC

6907 University Ave #251

Icon LLC

5101 Flambeau Rd

Ikens Hardwood Floor Service

3209 Thorp St



Installation Specialty LLC

1408 S Thompson Dr

Jameson Contractors

584 US Hwy 51

JC Premier Seal

PO BOX 8533

Jeff Molitor Construction

906 Bolles St
Eau Claire

Jeff Murphy Carpentry

213 bacon st.

Jeff Wolf Contractor LLC

2896 County Rd T
Sun Prairie

JJ Elling Homes LLC

9310 Briar Haven Dr

JJ Installation

4710 Meredithe Ave

JNS Remodeling

46 N. West Sedgemeadow Street

JSM Consulting

8383 Greenway Blvd

JTW Remodeling LLC

S3590 Pine Knoll Ct

KB Carpets, LLC

2055 S Prarie View Rd
Chippewa Falls

Kevin J Check Designs

404 Frost Woods Rd

Larson Floor Sanding

5085 Thorson Rd
Sun Prairie

Legacy Custom Remodeling LLC

7602 Riverside Rd

Leitner Custom Builders Inc

600 Drumlin Trl

Lunar Homes & Development

412 Coyle Parkway
Cottage Grove

M-T Enterprizes

5861 Voss Rd

Mad City Tile & Marble

2417 County Rd AB
Mc Farland

Madison Hardwood Floors

2222 Pleasant View Rd Unit 4

Madtown Homeworks LLC

4453 Hillcrest Dr

Majestic Floors and More, LLC

503 South Boulevard

Majestic Wood Floors Inc

4444 Robertson Rd

Master Floor Service Inc.

N1891 Grant St.
Fort Atkinson


N2696 County Road V

Next Step Building & Design, LLC

2932 Green Ave
Blue Mounds


7550 Graber Road

Paramount Home Services LLC

203 Phillips Blvd.
Sauk City


1218 Eaton Ave.


1266 W Main St
Sun Prairie

Priority Contractors LLC

147.5 N Monroe St

Property Revival, LLC

4123 Terminal Dr.
Mc Farland

Renovate This Place, LLC

17 Arial Cir

Restoration Carpentry

P O Box 222
Star Prairie

Schmidt Custom Services, LLC

1246 School Dr

Schreffler Custom Wood Flooring Inc

815 S Division St




Mount Horeb


P.O. Box 92
Sun Prairie

Stanley Steemer

998 Glory Rd
Green Bay

Stanley Steemer Carpet Cleaner - Madison

2834 Agriculture Dr


2759 HULA DR

The Wood Cycle of Wisconsin

1239 S Fish Hatchery Rd


806 Sharon Dr

Timberland Builders

1129 Center Avenue

Time 2 Remodel LLC

1218 Gilson St

True Grit Restorations

14 High Point Oaks Ln




Black Earth

Walgenmeyer Carpet & Tile

2014 S Stoughton Rd

Walshs Flooring LLC


Warden & Sons

5201 Tokay Blvd


12637 S 265 W Suite 100

Westring Construction LLC

4509 American Ash Drive

Wholesale Flooring Distribution

2911A Marketplace Dr


Blue Mounds

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