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Madison Gas Log Service Articles
Gas Log Service reviews in Madison
It is nice to know folks who are friendly, fair, and honest as well as good at what they do!”
I thought they would be a nice one stop shop, but my impression is that they're not interested in residential business. I'm going the route of hiring individual contractors for the various aspects of the project. With the furnace alone, I'm managing to spend less and get more through one of the top rated angieslist companies in the area. I'll find a decent plumber and fireplace person next.
Owner did contact me upset about this report. It is clear that I was wrong to say they don't want residential work. They clearly do. To clarify for comparison, the hvac company I'm going with provided a quote with three separate furnace choices from two separate brands with varying efficiencies and four different AC units again from two different brands - varying efficiencies, product paperwork on the recommended solution, information on the energy tax credits associated with the products, information on a focus on energy rebate I had no idea about, itemized warranty, removal, electrical, gas, permits, taxes, and itemized an optional better air filter and an optional humidifier in the quote. The other company can provide a more efficient two stage furnace from a top brand, more efficient AC, humidifier, and an HE air cleaner for same price before the tax credits and FOE rebates than the lower efficiency furnace solutions minus humidifier and air cleaner from action which is not eligible for either the FOE credit or tax rebate. And no, the competitor never saw the quote from action or had any idea what they were bidding against.
I do sympathize with the entrepreneur and his desire to run a good business, and must admit that my biggest peeve in the whole transaction is that they completely ignored my requests for a quote on the fireplace. Their ability to do that work was what set them apart and put them at the top of my list for potential contractors. My recommendation would be to spend some time ironing out your sales cycle for HVAC. It's a big investment for homeowners that is on a 15 to 20 year cycle. It's a big decision point for us and we want help understanding the technology options in the current ”
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