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Garbage Services to Avoid

17

Top Rated Garbage Services

4

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Over 48 reviews for
Madison Garbage Services from people just like you.

F
"(Note: The cost of $304 is the yearly cost of this service. We pay by the quarter.) We have been with
Service since its inception. For" the first few years there were no problems at all and I would have rated him an A. However, recent events have completely wiped that out. Recently (
2015) he stopped collecting trash at our location. When I called and spoke with the wife, she assured me she would look into the problem. Another week went by, with no collection. I called again, and again received apologies and the promise to look into it. Well, another 2 weeks went by and I finally was able to speak to Mr.
himself. He was defensive when he got on the phone and said that there was a problem with our credit which was why he didn't pick up the trash for the last 3 weeks. When I pressed him further, he became upset and admitted there "was an error" and it wasn't our account after all (completely made up excuse). When I asked why he hadn't picked up the trash on the 4th week, we said it was because there was a car blocking the driveway. I pretty much called him on that, too, because all our renters are advised not to block the driveway. Words got heated on both sides, and Mr.
said "Either accept my apology or I'll take my cans and you won't have any trash pickup at all." This being a rental property, we needed trash pickup for the tenants so I acquiesced and he assured me the trash would be picked up on its regular schedule. That was yesterday and, guess what! no trash pickup. I called the office, understandably upset, and yelled at the receptionist who answered the phone. My bad. She didn't like my attitude and hung up on me. I wrote an email and truly do not expect to hear back from this lousy, non-professional company. I asked for a refund of 2 months payment and for an additional $300 (which is what it has cost us so far to have the trash removed). I really don't expect any of that back. Interesting how he has taken our money, but has not fulfilled his part of the contract. I also informed them that they have to remove their trash cans--I don't want the useless things left on the property. STAY AWAY from this company. It's too bad really, because they are the only company for trash pickup at this location. I guess that's what he's banking on.

-Christina H.

C
"Overall we liked Budget Refuse and
reported they would continue Budgets routes and service - pickup of carboard or overflow from container." So far they have done that but I'm not happy with the customer service. Any future issues and I will have to go to a different provider.

-Sam T.

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Trash Removal reviews in Madison

F

Rating
It's good when it's good but when it's bad, it is AWFUL. I like knowing when I schlep a fortress of garbage out to the
Madison Garbage Services Provider Name Locked
on Thursday night it will magically disappear the next morning. However, it is a hit or miss proposition with these folks. Some days they just don't show up. No reason. I have called and complained numerous times. I am told a supervisor will be notified. No call back. No resolution. Still... no pick up until the next week. They also advertise recycling services. I asked about it. Not in my area because not enough people want it. ?!?! Have tried to get them to come get their trash can and refund my money. Still cannot get a response. I have filed a complaint with the BBB and my next step is small claims court to get my $$$ back for breach of contract.
- Jennifer C.
B

Rating
I have used this service for years and they have always preformed well.
The service started going down this spring. I would put the garbage out
on the scheduled day and they might or might not pick it up. In August
my Friday garbage got picked up on Monday, but the week I decided to go
with another company, they didn't even bother to pick it up.
- Jonalee M.
A

Rating
Madison Garbage Services Provider Name Locked
is great. We called them, sent pics of our junk heap, and they called us back with an estimate that was about $200 cheaper than we could find anywhere else. They were punctual, and they were very careful to get every little bit of trash out of our driveway. Very pleasant experience!
- Martine M.
B

Rating
I have been trying since March this year to have $24.98, deducted as a pre-payment for March services, refunded. As I moved from my house in February, I called the company on February 18 to tell them that I was moving, gave my new address and wanted pick up stopped at the end of the month. They deducted the March payment automatically and after calling them in early March, leaving a message, I received a return call from a woman named
Madison Garbage Services Provider Name Locked
and was told that it would take about 5 weeks for a refund. Having received nothing, I called again on June 1 and spoke to a woman named
Madison Garbage Services Provider Name Locked
, who said a check had been sent to my new address, but did not indicate when it was supposedly sent. I have never received a check and have been receiving mail steadily since mid-February at my new address. She said she would check it out and call me back. No one ever called back so on
Madison Garbage Services Provider Name Locked
1 I called again and there was no way I could understand the woman who answered the phone as her words were very slurred, so I ended up leaving my name and number for someone else to call me back. Once more, no one called back, so I tried calling again on
Madison Garbage Services Provider Name Locked
13 and was put on hold for about 20 minutes, at which time I gave up. I then sent an email on
Madison Garbage Services Provider Name Locked
19 to www.wcicustomer.com & have not received a reply. I then sent a letter on
Madison Garbage Services Provider Name Locked
31 with signed return receipt requested, which was rubber stamped with the name H.
Madison Garbage Services Provider Name Locked
and dated August 3, 12015. I have not received a reply from anyone from this company with the unacceptable, or rather non-existent, customer service and feel that half a year spent trying to obtain a refund of $24.98 is unconscionable.
I definitely will not recommend this company.
- Roberta C.
A

Rating
We love these guys! The price ($43.50 for 3 months) was half of what the large company was charging us. They place the closed lid empty cans back on the very corner of our drive or on the sidewalk so they don't fall out into the street. They never miss and we've never had them leave anything. I would recommend them to anyone.
- Cristina R.
A

Rating
I called
Madison Garbage Services Provider Name Locked
only a day ago and he agreed to meet me whenever I needed him. He and his son showed up on time today, did an absolutely incredible job packing his truck with all I had. I was really impressed that he got it all on since I thought it would take two truck loads. They did it fast and well. I HIGHLY recommend him!!!!!
- Nancy E. M.
A

Rating
I had purchased the big deal coupon which gave me 169 dollars service for 100 dollars. It is specified on the coupon that it covers 4 cubic yards but I was sure that I would use up much more space in the truck.
Two courteous young men came with a nicely painted mid sized truck at the appointed time. I informed them that there were several rooms involved so they asked to to visit the rooms so as to plan better. Some stuff was heavy like the old televisions and wooden chairs. They carried all with an enthusiastic attitude and cleaned the space.
I know I will use this company in the future when I downsize and I highly recommend them.
- KUMAR B.
B

Rating
We are changing to GarbageMan on September 1. This is not due to any shortcoming with DSI/LSI, but rather that Garbageman offers weekly recycling (DSI/LSI does biweekly) and the cost of the improved service is less by over $10 per quarter.
I am posting primarily due to one complaint of business practice at DSI/LSI. DSI/LSI bills for the yard waste can on an annual basis in advance. We prepaid for 2015. They are refusing to allow us to continue to use the yard waste can for the balance of 2015 even though it is prepaid. They are also unwilling to refund proportionally for the balance of 2015. When we signed up for the yard waste can, they never indicated the policy that you need to have regular garbage pickup to continue with the yard waste can, and they never showed a written or verbal policy that no pro-rated refund would be allowed. I suspect there is no such policy available for customers to view online. Hence the F on professionalism.
- JOHN M.

Garbage Services in Madison

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-GOT-JUNK?

5821 Femrite Dr, Ste. B
Madison

CITY WASTE INC

PO BOX 620261
Middleton

CLARK LIGHT HAULING

1305 IOWA DR
Madison

CONTAINER HAUL-AWAY INC

7035 RAYWOOD RD
Madison

Curbside Removal Services LLC

432 S Genesee St
Delafield

DUMPSTER SERVICE DIV RESOURCE

5493 EXPRESS CIR
Madison

File 13 E Waste Solutions LLC

3460 Meier Rd Ste 2
Madison

FRED'S LIGHT HAULING

N9011 HUGHES RD
Belleville

GAUGER'S SALVAGE

7692 HELENA RD
Arena

Harlans Hauling LLC

4510 Femrite Dr
Madison

HELLER'S HPS INC

3948 Wisconsin 19
De Forest

Hunter Home Solutions

775 N Albany St
Spring Green

Metal Head's Removal, LLC

5215 Paulson Road
Mc Farland

MIKE'S DISPOSAL LLC

875 17th St
Prairie Du Sac

NU-SOURCE DISPOSAL

640 HIGHLAND DR
Baraboo

ROYAL CONTAINER

PO BOX 6438
Madison

Spectrum Home Services

4610 Conestoga Trail
Cottage Grove

superior Water Damage

139 W Wilson St

Time Disposal

P.o.box 7174

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