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"There were no problems setting the appointment. The plumber, , called the day before to confirm the 8:00 AM appointment. He showed up on" time and went to work immediately. He found out that the pipes were reversed, and corrected the input to the valve. He spent two hours working on the replacement in a somewhat confined space and the finished product looked really good. He was very courteous and congenial.

-Joseph K.

"The problem was not just in the toilet, but in the plumbing beyond. recommended simply replacing the toilet (something we'd been considering)" in order to save his time and our money. That's what we did, and he installed the new one very quickly and resolved our issues.

-Curran R.

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Angie's Answers


Take off the lid to the tank and check inside.  There should be a small hose going into a larger pipe near the middle of the tank right next to the flapper.  When you flush the toilet water squirts from that hose into the pipe.  If it isn't in place put it back so that water goes down that pipe once again.  This is what refills your bowl.  If water does not come out of the little hose check to see if it is kinked or blocked.  You can take it off and blow air through it.  Don't worry, it's only clean water that goes through the hose.  If it is clear and water does not come out of the short pipe where it attaches on the flush valve then there is a clog in that valve and it will probably need to be replaced.  These are $10-20 at any home improvement store and even Wal-Mart.  The instructions are simple and you can do it yourself in about 15 minutes.  Check the washer on the supply hose to the toilet while it is off to replace the flush valve.  If it is old or worn replace the hose as well.  It is cheap insurance of only a few dollars which is a lot cheaper than a failed hose or washer causing water to leak.


If you don't feel comfortable replacing the fill valve, if it is needed, a handyman can do it fairly cheap.  Whereas a plumber or other contractor will have a minimum charge of $100-200 a handyman might do it for about $50.


Todd Shell

Todd's Home Services

San Antonio, TX


From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Drain Cleaning reviews in Madison


I would use this service again if I could afford the full price, and that's why the 'B' overall . The other reason I rank them a 'B' on professionalism, and this is true of many kinds of repair/remodel people that come into your home, is their boots are dirty from other jobs, etc., and they don't put covers on them or ...More take them off. So that is a general comment, not just this service. Once they've cleaned a drain, they are standing in the shower running water to make sure everything works, what do you think is going to happen next? The floors and carpets get dirty from the wet, dirty boots and then it's clean up time for you. That's exactly what happened. My hallway carpet has to replaced because of a bathroom remodel. Be sure to ask them when they arrive, most have the boot covers in their trucks. Otherwise they are professional.
- Judith L.

Service technicians were extremely clean and professional in what could be a very dirty job. Two other companies were unable to fix the problem, but said they would not give up until it was solved. Due to the nature of the clog, they returned with a licensed plumber so they could have all work completed as required. I cannot ...More recommend highly enough, would certainly use them again, and would be loathe to call anyone else.
- Craig M.

They got here in less then an hour (which they admitted was due to conveniently having just finished a job in the area.) They cleared the clog (which was under the foundation, based on how much of the snake he fed in) in about half an hour. They left everything clean, and gave instructions for how to help avoid having the problem recur.
- Michael L.

The service went really well, and the final bill was within range of the estimate. Further, they did additional services that we hadn't expected. The plumber was very patient and professional.
The plumber took a look at the bath tub problem, gave me options for how to fix it, and started on the kitchen sink. He had to remove part of an iron ...More pipe, which was very noisy, but expected. He re-sealed the drain plugs and re-installed new pipes. Then he installed a new drain trap on the bathtub, replacing and old cylindrical trap that was prone to clogging.
Once he was done, I could hardly tell he had been in our house, other than having new plumbing. It went well and we haven't had problems with leaking sinks or clogged bathtubs since.
- Chris S.

came within a few hours of calling him, was right on time and did a great job. He is the nicest guy, to boot! He cleaned up the mess and told me how to help avoid the problem in the future. I will definitely use again if and when I have the need. It's not often that a plugged drain can turn out ...More to be a relatively painless experience!

- Robert F.

I can't recommend highly enough. We did a load of wash on Saturday night that caused the basement floor drain to back up. I didn't think anyone would be able to come until Monday, but I called number and left a message. I heard back from him 15 minutes later at 9 at night on a Saturday night! ...More He asked about the problem, I described it, and he suggested he come over on Sunday. I didn't want to pay a premium for Sunday service, but he told me he was fully booked on Monday, and if I could allow him in on Sunday, there would be no premium.
We agreed that he'd come at 9 on Sunday morning. He was on time, asked the right questions, and got his machine down into the basement and in an hour the lateral was running freely again. Did I mention this was on a Sunday morning? And that I was not charged a premium?
Here it is Sunday night and I'm still waiting for calls back from all the other service providers that I called.
My hat's off to . He said he's been in the business for 30 years, and I can tell you why - he's considerate, thorough and polite. I highly recommend him.
- Tom L.

Tech arrived on time, quickly assessed the problem with my slow draining Laundry Tubs as lint build-up in the drain pipe. Within 15 minutes that problem was fixed. As there is a one hour minimum, I asked him to run the main Sewer to the street, which he did and found nothing exceptional.
- Brian P.

I can't say enough about good things about . I was so satisfied with his work, I (almost) hoped to have more clogged pipes in my old house just so I could have him come back! As it turned out, I had a very problem to solve, yet took the time to explain how my drainage system ...More worked, pitfalls to watch out for if I try to unclog the pipes myself, and ways to prevent the problem from happening again. The price I put down was actually lower than the one I paid; he gave me a break for helping him during the job.
I told him that I was puzzled but not put off by his two low evaluations on Angie's List. Since he doesn't check his Angie's List ratings, I pulled the reviews up and showed him. One of the low scores was for a job that was erroneously attributed to his company. The other one isn't worth discussing; suffice it to say that the customer withheld vital information from in the hopes of getting something for nothing. Even in remembering this difficult customer, was gracious and kind, without a if ill will.
takes pride in his work, is knowledgeable, friendly, trustworthy, and everything else that one would want in a tradesman. Hire him!
- Peter C.

Drain Cleaning Companies in Madison

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Lakes Plumbing Inc

4617 Dovetail Dr

Action Plumbing Heating ,and Electric

899 S Bird St
Sun Prairie

Advanced Home Services

837 Royster Ave

All Clear Plumbing LLC

112 E Kohler St
Sun Prairie

All Season Exteriors

408 S Madison St

Avid Plumbing LLC

2330 Vondron Rd

Benjamin Plumbing Inc

5396 King James Way





Chris Elke Plumbing

4705 Lafayette Dr

Clog Busters

1213 N Sherman Ave

Cooper Plumbing LLC

161 Horizon Dr

Drain Cleaners

3000 Syene Rd

Greg's Rite Now Rooter LLC

1305 Northport Dr


Mc Farland

Handyman Matters of Madison

5613 Stadium Dr.

Happy To Help Home Improvement

5725 Elder Pl

Hometown Plumbing LLC

3610 Lexington Ave

J O Plumbing Incorporated

P. O. Box 646
De Forest

Jack of All Trades Handyman

406 N Walbridge







Mark's Reddi Rooter & Plumbing

1425 Gilson Street

Mefford Plumbing LLC

5850 Knickmeier Rd

Oasen Plumbing

3862 Johns St


Sun Prairie

Pete's Plumbing Service LLC

3734 Richard St

Plumbing & Glass Service Inc

221 S Main St

Plumbing Pros

917 Walsh Road STE 106

Plumbing Pros

917 Walsh Road

Property Image LLC

967 Jonathon Dr

Re-Bath of Central Wisconsin

230 N Koeller St.



Rocket Rooter

202 N Main St


4808 Ivywood Trl

Schepp Plumbing & Pump Inc

N7228 Circle Dr

Stahl Plumbing Service LLC

PO Box 620425


7750 US HWY. 14

Triggs Plumbing

1723 Beld St

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