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Over 861 reviews for
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A
"Technician arrived and started work on the lower fireplace/
, removed glass, cleaned glass, painted rust that surrounded glass with high temperature" enamel spray paint and then removed some of the loose rock and replaced it with "glowing embers". He then reassembled, lit pilot and then check burn. He then cleaned area and moved to the second unit which was a repeat of the first (slightly different unit, but basically the same steps as above. Technician was great, very informative and knowledgeable. He made suggestions for efficient use of the gas fireplaces/stoves and also for another wood burning
that we have at a cabin.

-Paul M.

A
"The technician,
, was running late due to a longer than expected appointment before ours. We were able to reschedule for later in the day" and are very happy with the service we received.
was professional, courteous, and efficient. He didn't make a mess at all and will be coming back to add a screen to our chimney on Monday. We are very happy with all services received thus far and will use him next year, too. Thanks,
, for a job well done.

-Diann B.

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Local Articles in Madison

snowy house

The Angie's List Guide to Winter Maintenance

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

Many homeowners are unaware that an annual chimney cleaning is needed. If left unattended, a plugged chimney can result in safety issues, says Brush. (Photo courtesy of Pennwood Home and Hearth)

5 questions to ask your chimney sweep

One highly rated provider shares five important questions to ask about your chimney sweep professional before hiring them to complete the job.

Fireplace safety (Photo by Brandon Smith)
Chimney Sweep

Fireplace safety is important, because possible hazards could affect your child's safety if you have a fireplace. Check out these tips to keep everyone safer.

odd finds in chimney
Chimney Sweep

There's nothing better than an evening by the fire, but have you ever wondered what's hiding in your chimney? Three chimney pros share odd things they've found.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Chimney sweep and fireplace inspection, cleaning
Chimney Sweep, Chimney Repair

Regular chimney inspection and cleaning helps prevent fires from creosote buildup and saves money on repairs. Here’s a look at what’s involved and the costs.

Chimney Sweeping reviews in Madison

D

Rating
We checked all the fireplace stores in town. We needed some smaller size ones and they were the only place we could get them. They were also the best priced for what we wanted. That's where the positive part of the job ends. The big wood burning fireplace in the living room was a complete mess from beginning to end. They showed up completely unprepared to move or install it. Our builders had to help them or they would have just left. Since they were completely unprepared and hadn't read the instructions, they install it backwards!! We don't figure this out ountil the fireplace has been finished in stone. Great. Then, they send a different guy out everytime to finish installing it. Nobody knows what the other one has done and they leave the instructions at the office and have to go back everytime to get them. What a bunch of clowns! Finally, they get them installed but we can't find the controls for the fans on any of the fireplaces. We finally look inside the control panel and they are laying on the bottom! They are supposed to be attached to the wall. We later find out that the guy they sent out to check the fireplaces was told about this and said it would be fixed. Of course it wasn't. We ended up calling them and telling them to come out and fix everything. They had also not installed a switch for the fan controls on the big fireplace in the living room. Just left it in the box. Really? They did fix everything finally and at no cost to us because I said I would not pay for any of it since it was done so badly. They had to pay for our electrician to do the big fireplace since they were familiar with the wiring of the house. Just such a poorly run company from top to bottom. The last guy to come out, an older gentleman was fabulous. He clearly knew what he was doing and was aware of the earlier problems. My advice to this company is to listen to this guy! He's the only one at
Madison Chimney Sweeps Provider Name Locked
who knew what he was doing.
Madison Chimney Sweeps Provider Name Locked
spends a lot of money on commercials. Skip the commercials and train your employees!
- Susan K.
F

Rating
I give them an F because they did not respond. If you are going to have a deal on Angie’s List where you are supposed to contact customer you should respond.
- Susan R.
A

Rating
When they looked at the chimney they said it didn't need to be cleaned but we didn't have a chimney cap. They installed the cap, didn't charge us for the sweep and we just paid the difference for the materials.
- Robin B.
F

Rating
Initial contact went great. They came out and quoted the job and their quote was very reasonable for the work that needed done. We put a down payment and was told someone would contact us with an installation date. We ended up calling them three weeks later and work was scheduled to begin three weeks from the day they scheduled (the end of October).
On installation day, the installers came in and within 5 minutes told us that a gas fireplace could not be installed due to the location of the fireplace and the location of the gas line into the house. It was arranged that another sales person would stop by that afternoon, which they did. He promised to get us a quote for an electric fireplace the next day. I never received a quote. I called/emailed them six times between November and January and only heard back once. I even stopped by the store in
Madison Chimney Sweeps Provider Name Locked
to talk with someone but I never received a quote for an electric unit. During the last two attempts to contact them in January, I asked for our down payment to be refunded but it never was.
I ended up writing a letter to the owner requesting our down payment, which they responded promptly and I received the refund within a week. The original salesman came out as well to investigate why the installers wouldn't install the unit and assured me it could be done. Because their price was so affordable, I offered to still consider them if they would requote the work. They gave me the original quote without any kind of break on the cost. Had they knocked off even $100 off the bid as an apology for giving us the runaround on the whole ordeal, they may have had our business.
- Nicholas A.
A

Rating
He was professional, offered opinions on work that could be done without pushing too hard to upsell, charged a reasonable price, and completed the work in the original timeframe. No complaints.
- Paul K.
A

Rating
I ordered a gas insert in January and they said they would contact me regarding an install date. No one contacted me to set up a date and, in the end, I had to contact them. That being said, the install was great, the guys that came for the install took the time to make sure that it was installed perfectly, even making a few suggestions to improve the appearance. Unfortunately, we had the wrong size face plate for the size of my fireplace, not a big deal, they arranged to order a larger size and would call when the piece came in. Again, no one called and I initiated the follow-up. That being said, overall - a very positive experience with everything except for scheduling which, all things considered, is pretty minor. I love my insert and have been using it a lot due to the chilly Spring. I would definitely recommend them to others.
- Jill M.
B

Rating
Chimney sweep:
He did an excellent job containing the debris to the fireplace. The rest of my family room remained spotless. He was timely and very pleasant to work with.
Chimney Inspection:
I definitely trusted
Madison Chimney Sweeps Provider Name Locked
, he was honest with his pricing estimates and was familiar with current regulations. In his estimate he called out areas of uncertainty. For example, he could not tell if the entire clay tile liner would need to be replaced until he demolished the chimney to the roof. He noted two estimates - one if the entire liner would be replaced with an insulated hybrid liner and one without this liner.
Madison Chimney Sweeps Provider Name Locked
did a great job of explaining the details of what he would need to do except sometime it was difficult to understand what he was saying.
The biggest obstacle we ran into was that I wanted to have a real, wood-burning fire, which I told
Madison Chimney Sweeps Provider Name Locked
during the inspection. It wasn't until after the repairs were made that he brought up a concern he had with the clearance between the masonry in my basement and the wood floor supports. He suggested that it would be safer for me to have a gas-burning fireplace. I told him I was not interested in a gas-fireplace and wish that he would have vocalized his concern during the inspection.
Madison Chimney Sweeps Provider Name Locked
was very receptive to this feedback and made every effort to accommodate my dream of having a wood-burning fire. He threw in a thermal shield and offered to add additional layers of insulated paint on the base of the firebox.
Chimney Repair:
By far the best part of working with
Madison Chimney Sweeps Provider Name Locked
was his willingness to accommodate my schedule. He worked weekends and even was willing to meet me for an appointment early weekday mornings before I went into work.
As soon as we schedule the repair,
Madison Chimney Sweeps Provider Name Locked
obtained a permit and posted it on my front door. He then built structurally sound scaffolding around my front porch, in a way that did not inconvenience me in the slightest. The condition of my chimney turned out to be even worse than
Madison Chimney Sweeps Provider Name Locked
had anticipated and he worked long hours to finish in the time frame that he had quoted me AND he stuck to the initial estimate although I have to imagine that this estimate was generous.
Summary of Strengths of
Madison Chimney Sweeps Provider Name Locked
:
-Pricing was transparent - when he mentioned a thermal shield, or a insulated, hybrid liner, he was able to show me my options in a catalog, complete with pricing information
-Personal touch - Everything from
Madison Chimney Sweeps Provider Name Locked
's willingness to work at all hours, 7 day a week to the honest conversations we had made the experience a pleasant one
-Good, quality work
- Jess S.
A

Rating
They used new tarps to protect my white carpet and were fast and efficient. They identified cracks in my chimney cap that need repair and gave me an estimate to do so. They were pleasant and quick. I would use them again in the future.
- pamela W.

All Chimney Sweeps in Madison, WI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Absolute Chimney Specialists Inc

936 Morris Ave
Green Bay

BADGER CHIMNEY , LLC

2710 MCDIVITT RD
Madison

BRISTLE CHIMNEY SWEEPS INC

921 WALSH RD
Madison

Champion Appliance Care

5555 Odana Rd
Madison

Classic Chimneys

25 St. Albans Ave.
Madison

Ell's Masonry

829 Henrietta St
Wausau

EXPERT CHIMNEY REPAIR

4313 WINDSOR RD.
Windsor

Fletcher Chimney Service LLC

2701 Russet Dr
Plover

Fox Chimney Service LLC

417 Roosevelt St
Rio

HANSEN & SONS CHIMNEY REPAIR

850 E BRDWY
Madison

JSM Consulting

8383 Greenway Blvd
Middleton

Kuyper Masonry And Chimney

1025 Lewellen St
Marshall

Sparkling Clean Air Duct Cleaning

3029 Linnerud Dr
Stoughton

Warden & Sons

5201 Tokay Blvd
Madison

WES MASONRY

1219 MIDDLETON ST
Middleton

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