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"Ever since the installation I have had problems with the dishwasher. They explained to me that if I had to request 3 service calls within a year then I would get" a new system. I have made 6-7 service calls, one of which required us waiting a month for a part, and it's still not working correctly. They are telling me they believe it is an installation issue it is out of their hands and there is nothing that they can do. I have really been trying to work with them. I have talked with Brother's Main and Frigidaire to resolve this. I've got tons and tons of emails between me and them over the course of the year.


"Grand offers an excellent range of dishwashers to meet all price ranges. The sales person was personable, professional and efficient. The unit was delivered and" installed when promised. Great service.

-Carl G.

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Small appliances play a big role in our daily lives. When shopping for microwave ovens, vacuums, toasters, mixers and more, choose appliances that fit your need and budget. When it comes to repairs, compare the cost of fixing to the cost of replacing the item.

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If you're preparing for a holiday or other event that requires a lot of home-cooking, take time in the weeks before the event to ensure that your major appliances are operating efficiently and will be able to handle the job. Here are five tips.

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What's the secret to keeping your appliances alive and running over the ages? "Use your appliances regularly and read your manual," says one appliance repair expert.

Angie's Answers


Personal opinion but I will not buy another front load washing machine again.  They simply do not clean clothes as well as the old agitator style washers do.  In the summer when I am hot and sweaty I have to wash shirts at least twice, sometimes up to four times to get the stink out.  Also, while they may save water per load washed, they run a lot longer.  My old washing machine took about 20 minutes to wash a load of clothes.  The front loader takes about an hour.  What it saves on water it more than makes up for in electricity I'm sure running three times as long.  Our front loader has not leaked but it doesn't do the job for my clothes.  Maybe someone sitting in an office all day has fewer problems having to rewash clothes.


As for appliance brand recommendations I have no particular favorites.  They all seem to be disposable these days, often costing as much to repair as to replace.  Samsung has made some good appliances as of late I've heard a lot of good reviews about from customers.  I've got a customer who bought a Kenmore refrigerator when they built the house.  The ice maker has gone out and the replacement part isn't any better since it's a known defect according to the appliance repairman they had look at it.  It was just past the warranty so they didn't pay for another part to be installed that was going to fail again.  Since Kenmore is made by other companies I'm sure they aren't the only one with this problem.  We live in a disposable society.  I look at how well it works, the warranty and cost and weigh the last two of those after kicking out the ones with bad reviews on that model.


Todd Shell

Todd's Home Services

San Antonio, TX


Depends a lot on your current configuration. Rough numbers, $4-7,000 for the generator including autostart and automatic load transfer circuit box and master breakers (usually all come on the generator).

Installation (with pad already inplace and gas hookup - about $500-1000.

Electrical about $800 minimum, to maybe $2500. The $800 will get you a simple transfer switch installation but if you want some household circuits to run on the generator but others not, depending on how your current wiring is run, can run to $2000 to pull existing circuits to a new panel.

The problem is that all circuits that are going to be on the generator, unless you are planning to carry the entire household load, have to go to a separate circuit breaker panel which is fed off the automatic transfer switch, so they get power from either the power company or the generator, depending on which is providing power at the moment. That means the circuits running off either source have to be disconnected from your current breaker box, extended (commonly) over to the new box, and hooked up. All other circuits stay on your current breaker box, to run only off the public power when it is on. If the generator is large enough capactiy for your entire house load of course it costs more, but this circuit termination point moving is not needed, so electrical work drops way off to basically a connection box with the transfer switch.

A couple of words of advice - pay attention to weather protection, fire barrier between the unit and the house (including issues of overhead decks that can catch fire), automatic fire shutoff/suppression, and trickle charging from house power to generator battery. Also read CAREFULLY your power comopany rules on generator installation (commonly requires their signoff), any code restrictions on generators and noise in your area, and if your insurance rate will go up. (It definitely does if you have a fuel tank, I don't know if it does with natural gas-fired generators.)


Welcome to the world of Google ! Google this search phrase - dual fuel downdraft convection oven range

You will find a number of brands that make dual-fuel ranges with convection oven - Jenn-air of course, and GE, Bosch, Kitchenaid, Maytag, LG, Samsung, Wolf, Frigidaire, Thermador, Viking all sellin the US. Almost all major brands make this a dual-fuel convection oven range - find model(s) you like, then start checking with local vendors to see who sells them locally - the big home improvement box stores and Sears, Best Buy for starts.

However, the bad news - according to an article I found, only Jenn-Air still makes downdraft stovetops, although I did find one blog notation about a person buying a European Viking with downdraft. Basically the fan capability in downdraft ranges is just not enough to capture the odors and grease and steam coming off a cooktop, so the other brands all dripped it and recommend an over-stove powered vent hood. Most downdraft units had about a 1/10HP fan that pulled about 300 cfm - the same as a modern bathroom fan,, when to actually cause a reverse (downward) airflow over a range requires more like 1000 cfm or more causing a downward airflow of about 10-20 mph - which would make for a little private windstorm around your stove. People also found they did not like the reduced oven size to accomodate the fan unit.

Thermador and Dacor and probably others make behind the range vent units that stick up a foot or two and pull some of the fumes from the rangetop, though reviews say their performance is iffy and basically only affects the rear burners.

My recommendation - go with an overhead vent hood and eliminate the greasy buildup and high humidity in the kitchen that go with downdraft ranges - you will also pay about half a much as for a Jenn-Air downdraft unit.


Appliance Store reviews in Madison


Great place to buy appliances. The sales reps are very knowledgeable and professional. Good selection of products. Delivery charge is only $39 and it is free for the to take away your old appliances.
- Mark C.

Sales person was rude. Showed me only one washer. Had to discover myself there was another model with more features. Was going to give me a brochure but made me wait while he answered a phone call. It would have taken him two minutes to give me the brochure. This is the second time I've dealt with this sales person. Wish I knew who the owner's ...More are or even his supervisor. I would report him! I'll never go back to this store.
- Rhonda L.

They sold us what we needed and did not try to pressure us into buying anything we did not want. Their prices were competitive with what we found on the web. Their salesman seemed very knowlegable. This was in contrast to the sweet talking but misleading salesperson we had dealt with at American TV when we bought an oven there last year. Their installers ...More came when they said they would. At it was nice to find a small business that operated in a friendly, efficient manner. They provided customer service the way it used to be! We recommend them highly.
- Alan K.

We needed to purchase wall ovens and cook tops that would fit in existing spaces. researched the models to see what would fit in the spaces as they were odd sizes and even arranged to have the installer come look at the space before we ordered the appliances. He also made sure that we were aware of rebates that were available. ...More He answered all of our questions and was much more helpful than any of the other sales people at other stores that we visited. He also was very informed about the products.
- Renee C.

We needed a new fridge after ours suddenly died, and was having a 10% off and zero payments and interest deal on appliances at that time. We went into the showroom and looked around for a while. The salesman who worked with us seemed competent, but not well versed in the product lines. I knew the size constrains that the unit ...More needed to conform to, so that cut down the choices automatically. He did try to steer us to higher end models, but we needed something asap so that meant in stock items only and that made the choice pretty . If you purchased 2 or more appliances there were additional discounts, so we purchased a freezer as well. That was since I had already done the research so I just picked it out right before we arrange payment and delivery. Purchase was Friday and delivery was Sunday. I was hoping for Saturday, but Sun. was acceptable. The delivery men were actually early, so only my wife was home, but there were no issues. My wife had no complaints.
- Benjamin K.

Working with has been a great experience. I had done research on washing machines and had narrowed my choices down to two. carried them both and the sales rep was very knowledgeable about differences in the two machines answering my questions satisfactorily. I stopped at the store at 8:30 on a Thursday ...More morning. There was only one sales rep working and she had to handle the phone calls and my inquiries. She was very courteous and professional in doing so. She gave me sound advice that there was no need to replace my dryer at this time if it was still working well. She had rebate information about the machine I purchased and made a duplicate copy of the receipt to submit with the rebate. She apologized that the machine could not be delivered the next day - Friday. But it arrived promptly as scheduled on Monday. The delivery installation people were also courteous and worked quickly but carefully.
- karen W.

I bought a new washer from . out-sourced the installation of our new washer. The workers came at the end of the day on a Friday. They made it clear that they couldn't wait to go home. They connected the hot water hose to the cold supply and the cold water hose to the hot supply. ...More 8 months later this caused the machine to break a valve. Fortunately the $400.00 repair was covered under the warranty. The installers also did not bother to level the machine. They simply declared that it was "self-leveling." did give us a gift certificate when we complained.
- Peter T.

was very informative when we were looking to buy a counter-depth, stainless steel, bottom freezer refrigerator. Had a lot of information about different brands and he seemed to know his appliances. He gave prices and rebate information on several brands for us to take home and study, or compare to other stores. They had the lowest ...More price by about $50 to $100 and you get your $50 delivery charge back in a rebate. This was the first time I shopped at , and I ended up buying there. The service and selection was very good.
- S K.

Appliance Stores in Madison

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Coffee Concepts Sales & Service

2410 Daniels St.


16501 Ventura Blvd Ste 500








7181 Eagles Perch Dr



Flea's Floor Market

2418 South Stoughton Road

Geek Squad - Best Buy


Geek Squad - Best Buy


Grand Appliance and TV

6220 Nesbitt Rd


929 W Main St
Sun Prairie



Kirch Appliance Sales and Service

2302 Mustang Way




7550 Graber Road


5952 Haase Road
De Forest


2430 E Mason St
Green Bay

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