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A
"So far everything has gone just fine. Very satisfied with everything thus far; however, the restoration will be the next step, at which time I will comment on. They're very professional.

-Brenda H.

A
"They did good. I thought that they were a little pricy though but I don't know what it should have cost. They came right away and got to work right away which" is important. To a friend or family member who is looking for a provider for this type of work, I would tell them that they did a really good job but maybe to shop around for price. The crew that came out was just very professional and knowledgeable. They explained things very well and they had uniforms. They just acted professional.

-Jean C.

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Local Articles in Louisville

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

A broken water main caused a woman's home in Northern Virginia to flood. (Photo courtesy of FEMA)
Basement Waterproofing, Water & Smoke Damage, Plumbing, Remodeling - Basements

Broken water main floods Virginia woman's basement

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Louisville

B

Rating
They did a great job with the work, but I have yet to get a receipt or written contract. I texted the owner my payment information, and I was supposed to get a receipt but I haven't received it yet.
- Mary G.
A

Rating
Removed all drywall and insulation in garage to identify and neutralize odor in garage. Cleaned and sealed framework, then replaced insulation and drywall. Also sealed and painted. Finally, cleaned floor. All technicians and project managers were professional and addressed my needs in a timely manner. Communication was excellent. I would definitely use them again when needed.
- Sara F.
D

Rating
The experience was a disaster from start to finish. The reason we hired them was because our insurance company listed them as a provider that could do the repairs.
Louisville Water And Fire Damage Services Provider Name Locked
was very quick about coming out to our home to assess the damage. However, every step after this required multiple phone calls to
Louisville Water And Fire Damage Services Provider Name Locked
. It took three days to get a quote (this was a problem because we were trying to coordinate with our insurance company) and once we had the quote and had coordinated with insurance it took over a week and probably half a dozen phone calls to get them to schedule actually performing the work. The contract we signed covered four rooms and was for the expense of $4,700, most of which was not covered by our insurance because our policy didn't cover mold. Two weeks after the initial assessment they finally showed up to begin work. They brought several industrial sized machines, sealed off our rooms, and told us they would return the next day to complete the job. Also, on this day, we were told that instead of four rooms, we would only need to remove the ceiling in two. We were thrilled at the prospect of potentially not having to pay so much money. The next day (a Thursday), no one arrived to complete the job. On Friday, after three phone calls, we were assured that although they "might" not be able to make it that day, they would come on Saturday to complete the job. Obviously, no one arrived on Saturday. On Sunday we were told that they would be arriving at 9am on Monday. At 11am on Monday (again, several phone calls later) we were told they would come that afternoon. They did arrive and complete the job. After talking to the "manager" about the work that had not been performed, he said he would come back the following day to pick up the last of their equipment and bring a new invoice. When the "manager" arrived the next day, he informed me that although they had only had to perform work on half the rooms, they had to charge us more than contracted for the work that was completed, so the total was still the same. We were charged $700 for them to vacuum our hallway. As far as we can tell, the work was of adequate quality. Every interaction with this company was horrible and we feel as though they extorted money from us. Beware.
- Matthew R.
A

Rating
I was very impressed with the work of the gentleman that came out. He was took his time to ensure the job was completed properly and kept me updated with what he was doing.
- Adam and Itamara S.
A

Rating
We hired PuroClean to clean up a horrible mess caused by our plumbing company. PuroClean was prompt, professional, reliable, and super to work with. We did not pay any bills because our plumbing company paid to fix our pool house as it was their fault.
- Karen C.
A

Rating
Everything went very smoothly, considering the circumstances. It's never easy when you have water damage in your house, but
Louisville Water And Fire Damage Services Provider Name Locked
and his team (
Louisville Water And Fire Damage Services Provider Name Locked
and
Louisville Water And Fire Damage Services Provider Name Locked
) did an outstanding job. They were always professional, but also warm and understanding. I could reach
Louisville Water And Fire Damage Services Provider Name Locked
whenever I needed. His billing system is very clear and easy to understand, which was very helpful when comparing his invoices to our insurance reimbursements. My house actually looks better than before the flood! From the date of the burst pipes to finished work was about six weeks. We had to coordinate around my work and travel schedule, as well as carpet and flooring people, and
Louisville Water And Fire Damage Services Provider Name Locked
made everything very workable. I trusted his team enough to leave them at the house if I had errands. The quality of the work he and his team did was outstanding. My new stairs are especially beautiful.
- Bonnie H.
C

Rating
I called my insurance company when I discovered the wet carpeting. They called
Louisville Water And Fire Damage Services Provider Name Locked
for me. The company was here quite promptly. The men were professional and polite. They did their job and removed all garbage (basically the wet carpet pad). I gave them a $500 deposit the first day. Later I received a bill for $1,616.23! I have since found out that another company that advertises a lot would have charged $500 - 1,000 for the same work. I will not call
Louisville Water And Fire Damage Services Provider Name Locked
again.
- Robert K.
D

Rating
They replaced 4 basement windows. It took forever to finally complete the job. 3 of them worked fine. The 4th one leaked when it rained. Ruined a lot of stuff in the basement. They came out twice and said it was repaired. It wasn't. A third visit was scheduled and they just didn't show up and didn't call. Very unprofessional and shoddy service.
- Pamela B.

Water And Fire Damage Services in Louisville

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A and S Contractors, LLC

333701 E.890 Rd.

A-1 Kwik Dry

Louisville

Ables Drywall

3622 Quarry Rd

Action Property Management LLC

PO Box 1354
Florence

Advanced Air Solutions

4949 Old Brownsboro Rd
Louisville

Advanced Steamway

1320 Eastwood Fisherville Rd
Fisherville

ADVANTACLEAN LOUISVILLE EAST

4704 ABERCORNE TERRACE
Louisville

Affordable Builders

522 Emery Rd
Louisville

Albrecht Painting

3223 Ruckriegel Pkwy
Louisville

All Quality Services Inc.

PO Box 197795
Louisville

Alliance Restoration

30 Scribner Dr

Alltrade Property Management

615 Baxter Ave
Louisville

Arter Plumbing

147 Mohawk Ave.
Louisville

BARRY'S CO

2216 EASTVIEW AVE
Louisville

Bone-Dry Waterproofing Inc

2529 Ridgemar Ct
Louisville

Boston Carpet and Air Duct Cleaning

8608 Devonshire Dr
Louisville

Bryan Smith Construction Inc

1850 Sherwood Avenue
Louisville

Bryant Construction

13106 Trump Ave
Louisville

Bryant Enterprises of KY, LLC

13106 Trump Ave
Louisville

Bryant Enterprises of KY, LLC

9405 Dawson Hill Rd
Louisville

Buena Vista Construction

615 E Washington St
Louisville

Burkheads Home Specialist

140 Cajun Ct
Louisville

CDS Midwest Labor Solutions

117 W Jefferson St
Georgetown

ck construction services

708 west woodlawn

COIT Services Inc

2730 Crittenden Dr
Louisville

COLONIAL SERVICES INC

511 OBYRNE AVE
Louisville

Coogle's Interiors

10000 Dixie hwy
Louisville

Corporate Cleaning Solutions LLC

610 Oak Branch Rd
Louisville

Craftsmen Contractors

120 Kentucky Ave
Lexington

Crawlspace Doctor

120 S 15th St
Louisville

Crisis Management

6175 Bethlehem Rd
Pleasureville

Dry Tech LLC

10900 plantside dr. ste e
Louisville

DUNNS CARDINAL CLEANERS

9103 PROSPECT AVE
Louisville

E.R.A. LLC

4700 DOVER ROAD
Louisville

Eclipse Roofing & Restoration

11540 Blankenbaker Access Dr
Louisville

EMERGENCY RESTORATION & CONTRACTING

5900 POPLAR LEVEL RD
Louisville

Energy Savers LLC

12303 Dixie Hwy
Louisville

FiberCare Cleaning And Restoration

3620 St. Edwards Dr
Louisville

Highland Basement Waterproofing

4635 Illinois Ave
Louisville

Home Design Expo Inc.

455 South 4th Street
Louisville

Home Value Restoration

8888 Keystone Crossing

Hudepohl Restoration of Greater Louisville

1257 South Floyd Street
Louisville

Indiana United LLC

210 Robin Lynn Dr

Integrity Home Improvement & Repair

10319 Watterson Trail
Louisville

Jack Band Builder Inc

8609 Glenhope Dr
Louisville

Jackson Property Investments LLC

5509 Mae Court
Louisville

Jenkins Industries

14 Muirfield Pl
Louisville

KB Contracting LLC

9462 Brownsborrow Rd
Louisville

KLEENTECH CARPET & UPHOLSTERY

251 HILLOCK DR
Coxs Creek

Koppel Services

132 Outer Loop
Louisville

Lake Forest Living

4535 Biles Ct.
Louisville

Louisville Carpet Cleaning & Flood Restoration

4001 South Brook St. Suite 7
Louisville

Louisville Handyman Inc

13000 Middletown Industrial Blvd
Louisville

Lovelady Carpet Cleaning & Maintenance Service

135 McCormack Ave
Elizabethtown

Maxcare Perfessional Cleaning

1400 Bernheim Ln
Louisville

Miller Remodeling & Painting

PO Box 243
Stanford

One Call Services, LLC

3420 Hillvale Road
Louisville

Paul Davis Restoration

2689 Bardstown Rd
Elizabethtown

Paul Davis Restoration & Remodeling

945 S Floyd St
Louisville

Perfection Plus Cleaning

7115 Novas Landing

Precise Remodeling

4736 Rockford Plaza
Louisville

Preventech Restoration & Remodeling

9276 Storage Way
Louisville

Pro4mance

1225 Bringham Dr

Purofirst Disaster Service

2251 Stanley Gault Pkwy
Louisville

RGV Contracting

8144 S State Rte 48

ROBERT L EBERENZ JR BUILDER LLC

1800 EVERGREEN RD
Louisville

Robert L Houk Jr Builder

570 Lemaster Rd
Simpsonville

Rolyn Companies, Inc.

5706 Frederick Ave

Scotts Handyman Service

4811 Palma Rd
Louisville

SERVICEMASTER BY ANDERSON

3231 Ruckriegel Pkwy Ste 113
Louisville

Servpro of Bullitt and N Nelson Counties

5089 N Preston Hwy Suite#C
Shepherdsville

Servpro of East Louisville

9016 Taylorsville Rd.
Louisville

SERVPRO OF NE JEFFERSON COUNTY

9407 Westport Road
Louisville

Servpro Of Oldham

PO BOX 606
Crestwood

SK Construction

9226 Vevey Rd.
Louisville

Stanley Steemer

4584 Bardstown Rd
Elizabethtown

Stanley Steemer - Louisville

4601 Proximity Dr
Louisville

TECHNICARE OF LOUISVILLE

2621 BLANKENBAKER ROAD
Louisville

The Basement Doctor

1504 B Magnolia Dr

The Basement Wizard

4813 Hummingbird Cir.
Louisville

Timmons Painting

3723 Echo Valley Circle
La Grange

TLC Construction

13 Mockingbird dr
Taylorsville

United Structural Systems Ltd Inc

723 Chenault Brg Rd
Lancaster

Vincent Abell Contracting Inc

4902 Meadow Creek Ct.
Crestwood

Watts Your Project?

313 N. Bonner Ave.
Louisville

WE PAINT & MORE!

Louisville

Young Environmental Services

3926 Scenic Trail
Shepherdsville

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