Louisville Pet Stores

in Louisville, KY

Sample Reviews

D

Rating
I had a negative experience in dealing with the owner of this particular franchise. The concept of
is a good one and they offer a lot of interesting classes such as tricks and agility. Some of the trainers are very friendly and knowledgeable. It is unfortunate that the owner is so unfriendly and unprofessional. I wrote a kind letter asking for a response to an issue I had with the lack of explanation of payment for classes. Regrettably, the owner could not be bothered to respond. A huge disappointment since it is convenient to my home and I very much appreciated most of the employees.
- JoMarie R.
A

Rating
In terms of price, quality, responsiveness, and punctuality, I cannot say enough good things about Dawn and the individuals she hires. My partner and I travel a lot, sometimes for weeks, and what I want, what everyone wants in a pet sitter, is someone you can trust to care for your home, love your pets while you are away, and have the good sense and resourcefulness to act intelligently should a crisis arise. Dawn and her crew have all of that in abundance.
What I liked best about
is that you see what you get. Dawn has a shop in the neighborhood so you can meet her and her crew first hand. When you walk into the store they ask you how you AND YOUR PETS are by name, and that in itself is so comforting. It is obvious that Dawn attracts and hires the best quality people--mostly young, college-educated women--who are well-spoken, well-groomed, and well-mannered. So, I knew first hand that they know my animals and that they are taking good care of them. My cats were always happy and relaxed when I returned from a trip, the place was clean, and I could just pop around the corner to pay my bill. No worries.
One of Dawn's other comforting and priceless qualities is her resourcefulness and common sense. Once we were overseas on vacation and our key did not work. Dawn texted us immediately, I contacted my neighbor and gave Dawn their contact info. Within a very short time, Dawn had contacted the neighbors and was inside our place with a new set of keys. She sent a picture of my cats to give me extra piece of mind. So, she is super resourceful and able to work things out. It really was like having another me back home to do things the way I want them done.
She and her crew really love the animals in their charge and enjoy taking care of them. As for the shop, when my cat needed high fiber food, she special ordered it. When I recommended a litter, she started carrying it. My only problem with the merchandise is that a lot of it is made in China. It would have been nice to see more American-made stuff. It is out there.
I love to keep it local. Despite the fact that I can get pet supplies more cheaply at Target or Petco, I went out of my way to shop at her store because I value small businesses and what they bring to a community. I love that Dawn is a small business owner, that she is not a subsidiary of a big impersonal corporation, and that she is not just a shop, but a valued member of our community who just happens to do what she does better than Petco ever could. She brings the personal touch.
Sadly, Dawn repaid my loyalty with gossip, pettiness, backstabbing, and a show of such ingratitude as I have never experienced before. She turned on me and my family in the most unneighborly fashion and flew her psycho-flag just long enough for me to reconsider my loyalty and to take my business elsewhere. I had overlooked her gossip and backhanded comments about others and laughed it off as one of her eccentricities--we all have them. Then I found myself on the receiving end of her sorority-girl brand of mean and, well, it's a shame. Apparently she doesn't need my business and is doing quite well without it. So, more power to her. I hope this is an isolated incident because I would hate to see Petco's Unleashed as the only option in the South End.
- Jeanne S.

Louisville Pet Store Articles

Pet Store reviews in Louisville

A

Rating
I have had
Louisville Pet Food Supply Stores Provider Name Locked
for 1.5 years now. They always call to schedule my visit and arrive exactly as they say they will. I'm very pleased with this company and have nothing bad to report.
- Kevin L.
F

Rating
On 4/18/2014 I purchased dog training and grooming equipment. They called to confirm part of the order and I requested that they remove the personalization. They said they'd refund the amount for the personalization. - never happened. In May, I contacted them stating I hadn't received the full order. (e-mail) people don't answer the phone there. First hint this is a problem company. I received an e-mail stating that the shipper had made an error, a new label had been generated and the package was on the way. Blaminng the shipper? They never sent me a tracking number. One week later, I contacted them again asking where the package was. Their phone number is a 503 -
Louisville Pet Food Supply Stores Provider Name Locked
area code. I'm in WA. It doesn't take that long to get here from OR. I stated that in my e-mail, They responded that they were in NC and it took a lot longer to get to WA.Another week went by. and now it's June 3. No package. I leave an extremely irate message on their phone (message of course as no one answers their phone) and send even more irate e-mail. I receive a response indicating that the order is cancelled, they've contacted the shipper for a return and they are refunding my money. I called the credit card company and the refund had not been applied so I filed a dispute.
- Cornelia J.
A

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We have been using
Louisville Pet Food Supply Stores Provider Name Locked
since summer of last year, and they are great! Whenever we have a pest issue, they are happy to schedule as early as possible to ensure the pest stay onder control. Sometimes we have ants and wasp trying to move in, but
Louisville Pet Food Supply Stores Provider Name Locked
's treatments ensure they are taken care of quickly (one year we had quite a few ants and their ant formula eliminated the ants around our whole house). Their prices are also fair and we even had a special promotion with them which they have continued to honor. We recommend
Louisville Pet Food Supply Stores Provider Name Locked
to all of our friends for pest control!
- Aaron G.
A

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We found
Louisville Pet Food Supply Stores Provider Name Locked
because she is close to home and we saw her sign from the street. We are extremely happy that we did. We have a dachshund and terrier mix, so we get him shaved short except for a few whiskers on his face. She did an excellent job. Our dog is a little skittish around new people, but he took to
Louisville Pet Food Supply Stores Provider Name Locked
pretty quick. I also really appreciated that she gives you a statement before the service, telling you exactly what will be done and what it will cost. She offers lot of extra services, and has all of the costs explained in a brochure. When talking to her, you can tell she really loves animals and that she will care for your pet as if it were her own. Her shop is clean and very welcoming, and she is warm and friendly, while being very professional and confident.
- FRAN M.
A

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this is our second time using this company as our 1st experience was outstanding. I called the office Friday morning to scheduled a repair for Monday.as I asked the crew called to let me know they were on there way and arrived on time. we had 2 other companies out in the past for the same problem but neither were able to fix the leak. the crew worked until 730pm and went through the entire roof and gave it a all points repair/inspection. I waited for 2 rainy days to write my review and we are leak free. from the phone call to the clean up everyone was friendly and helpful. I called in the next day to schedule a roof tune up for my mothers home.
- Kristin C.
A

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Louisville Pet Food Supply Stores Provider Name Locked
had the dog food I was looking for and made the purchase. It was a very good experience, and it was explained to me that they also deliver at no extra charge. I did return when I needed more dog food, but unfortunately they are no longer open on Saturday (: The good news, I called Monday morning and had the dog food at my doorstep when I got home from work. Very convenient and speedy. It looks like I have a place to get my dog food in AZ.
- Richard W.
A

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My long haired 10 year old cat's first time at a groomer. I took her to have her 'cleaned' up after she developed areas with severe matting from lying on a heated pillow.
Louisville Pet Food Supply Stores Provider Name Locked
took her out of the carrier and while talking proceeded to clip her front claws (that's the 2' aggression assessment mentioned on the website). She passed the test and was placed in the queue. In the end it took a little longer than advertised but I am not taking points off as my ever so shy and docile feline companion turned out to be the "cat from h***". She bit into the neck collar so hard that
Louisville Pet Food Supply Stores Provider Name Locked
had to pry her loose and use another type of head restrainer. Bathing was not her thing and
Louisville Pet Food Supply Stores Provider Name Locked
had to further open her bag of tricks and put on an old fur coat to protect herself from being scratched. When I picked her up,
Louisville Pet Food Supply Stores Provider Name Locked
apologized for the state she was in: "not a finished product". When I let her out of the carrier at home, she went straight for the food bowl as if nothing had happened. All mats are gone, and her fur looks fantastic. A finished product to me! Will absolutely go back in the future.
- JAN K.
A

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Louisville Pet Food Supply Stores Provider Name Locked
was amazing - she was on time and really friendly. My dogs are a rowdy bunch, but she was patient and gentle with each of them. She took each dog out to her AWESOME mobile grooming vehicle and washed them one by one. She also will work on dogs over 20 pounds, which a lot of mobile groomers will not do.
I was impressed from start to finish, and the best part is that she charged just the same as any groomer without all the fuss of dropping off and picking up your pet.
I'd definitely recommend Doggie Do and
Louisville Pet Food Supply Stores Provider Name Locked
to anyone, and I'm a regular customer now!


- deborah N.
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All Pet Food Supply Stores in Louisville, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24PetWatch Pet Insurance Programs

P O Box 2150
Buffalo, NY

BFF Petstore

9616 Riverwalk Ave.
Louisville, KY

Classy Paws & Claws

2749 Charlestown Road
New Albany, IN

Get Pumped Saltwater

30 Puffin Ct
Sacramento, CA

HENSON'S DOBERMAN PINSCHER PUPPIES

420 OLD SALEM ROAD
London, KY

Invisible Fence of Greater Louisville

1902 Campus Pl
Louisville, KY

JEWELS PET GROOMING

712 E. 10th Street
Jeffersonville, IN

Natural Pet Foods, LLC

120 S Westplex Ave
Bloomington, IN

Petsmart - Clarksville

1020 Veterans Pkwy
Clarksville, IN

ProPet Sciences LLC

10195 Westside Ct
Littleton, CO

The Pet Station Salon & Boutique

9410 Norton Commons Blvd
Louisville, KY

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