"The interactions were fine. I was interested specifically in getting bifocal contacts, and she was totally accommodating about that. I don't think she has a lot of experience fitting bifocal contacts, because it was only after I couldn't see ...more much at all through the first two pairs that she realized my pupil size might be a factor. But she was great about trying to adjust the prescription so I'd get the best possible result. I've been to her before for regular (gas perm) contact lens and glasses prescriptions and she did fine with those.
They almost forgot to charge me for the lenses, too -- I actually had to remind them that I hadn't paid for them."
Rated Review by William M.
"He is easy to get an appointment, and he is very accommodating. He has good hours. I got one optometrist, who is just two miles from my house, but he is actually ten miles and I go there."
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Louisville Optometrists Reviews
"The staff takes the eye measurements and glaucoma check. Then you go to the eye exam room where Dr.
goes over the results and then proceeds with checking for your prescription. She will then discuss best steps for proceeding with contacts and /or glasses depending on what you want. Then she will ask if you have any questions. ...more She is very friendly and professional."
"You get glasses in less than two or three
hours. They have been in business for
over 46 years. I got ‘Buy one Get one
free’. So I bought one pair of glasses
and another pair free. The customer
service was good. They were professional
and courteous. I even noticed that one
of their customers was a little tough to deal with and ...more the lady had a lot of
patience in taking care of him. You can go
in with no appointments. They are not
very punctual because it is a walk in."
"I started by walking into to VisionFirst where I was greeted with multiple computers set up in a room covered head to toe in glasses. This struck me to be the first odd characteristic of this place, I felt like I was in a cars salesman shop for glasses. Then they told me the office was on the other side, but the door was locked to come in on the alternate ...more side. As I was walking to the other side I thought to myself why so many glasses with the technology options of today! The representatives were kind and ran my insurance. After 20 minutes or so of waiting I was taken back for eye testing. The lady testing me was nice, but more than below average for running the tests. There were 4 different tests I was ran through. First was looking into a machine and having her change the focuses, she had to run this 2 to 3 times, no problem to me but not something that can't be laughed off. Then the second test was something new! I had to look into a machine that flashed a ridiculous bright light into my eyes so they could take a picture of my retina, okay.... The lady kept whacking my head against this silly machine trying to line me up for a shot at a picture, the light was so bright it was impossible for me not to blink so this kept repeating up to some odd 12 times. If I wasn't blind when I came in, I felt like I was after that test I was seeing spots like I had looked right into a camera lens while having a picture taken. Third test was looking at flashes on a screen, and the last test was a typical color blindness test. I was then escorted to my room, where right after looking at light flashes several times she wanted me to read the lines of text, I told her most of it was blurry after those tests she still made me read it. Then she left and
came in. When he came in he looked irritated, we addressed each other, then he jumps to: clearly you have difficulty with your vision. This frightened me what was wrong? He then said he wanted to give me a small script. I felt kinda in the dark here, what was wrong? Why was he talking about a script a script for glasses I asked? He then said yes for you near nearsightedness. Most of this went on as me trying to get answers with him answering my feeble in quality questions mockingly. I didn't know if I had an underlying medical reasoning for my visions current state, so after asking him different questions as to the condition itself, he kept coming back to the phrase "I want to make your vision better I think a script can do it". While I'm looking at the photos of my eyes on the p.c next to me wondering why he wasn't looking at them, so he could tell me if they were healthy? I then explained to him I want to know the medical status of my eyes. He then looked at me sheepishly, oh you mean these pictures? I was going to get to that but I really think you need a "small script" cause I know you can get excellent vision with that little help. This started to run at my temper I told him I wanted to know what was on the pictures I took, he still hadn't even looked at my eyes yet. Then he told me oh well your insurance won't cover this test this is something I run I would have to contact them about it. I felt like I was duped at this point, they hadn't giving me any prior knowledge of this, it was only $35 dollars, but I wouldn't have taken it if I didn't think I was going to get valuable insight about my eyes current health, which was all I wanted to know! He then looked at the tests, and they came out clean, then he looked at my eyes. I had talked about something I had read about on blue eyes during all this, which he continued to mock me about because he himself hadn't heard of something like that, which didn't make me confine in him anymore than when he first walked in the room. Over all I wanted to get out of the place as fast as possible, I didn't want the "script" if I already got duped on my exam, I could only imagine the underline fees for their glasses.
"She is accurate and efficient. I had a special
request for getting glasses for a special focal distance. I am a musician and
needed glasses that would cover the distance between me and the music stand,
and she did an excellent job on creating a pair of glasses that covered the
requirement. It is usually pretty easy to get in to see her. "
-Mart. The nice part is with her prescriptions, I don't have to get them done at
-mart, I can go wherever I wish to go to have my prescription taken care of. She is just a great person to work with. She works in a very friendly ...more atmosphere. Everyone else that works there is a great group of people as well."