Louisville Elder Care Articles

Sample Reviews

B

Rating
It is a beautiful facility which is well-maintained. The majority of staff members are personable and take pride in the care they provide. The people in the activities department interact with residents in a positive way, and I always admire their enthusiasm and dedication. Unfortunately, there tends to be a rather high turnover among staff members who provide the personal care many residents require in dressing, grooming, bathing, toileting, etc. I realize the people performing these tasks tend to be poorly paid in most facilities--so raise their pay and attract the highest quality people you can find! Provide more direct supervision of these employees to ensure that they perform their duties in an exemplary manner. Meals seem to be nourishing, provide a variety of options, and look appealing most of the time. Communication between family members and staff physicians and nurses has declined in recent years. Sometimes I feel this facility rests on its laurels instead of striving to improve upon the services it provides. They provide nice touches such as freshly baked cookies, popcorn, and coffee which are available to visitors.. That presents an inviting, personal feel to the facility, but I wish they would invest that money in staff upgrades and resident care. I must say that whenever I have complained about something, staff members respond to me in a prompt manner and we are able to get things resolved. Overall, I am glad we made the decision to place our family member at
Louisville Nursing Home Facilities Provider Name Locked
, and I believe it is one of the better residential care facilities in the St.
Louisville Nursing Home Facilities Provider Name Locked
area.
- WILLIAM B.
B

Rating
Resident was @ CNR for 30 days total: 3/20 through 4/20/2012. She underwent physical therapy twice daily as scheduled during the 8 weeks, and she steadily gained weight, around 10 pounds. Remember, it is up to the resident and/or authorized representative(s) to check all doctors orders and that proper medications are being administered each and every time as directed by the physician. Resident states her rehab experiences were very helpful. The entire staff: nursing, environmental, PT, administration, social workers, and physicians were professional and presented a very caring attitude to all the residents during her stay, allowing resident to complete her visitation in record time. NOTE: It would have assisted the resident's weight gain if some of the meals presented to resident, who was on a soft mechanical diet were, indeed, easily chewed and swallowed. The kitchen staff does an admirable job feeding ~100 residents daily. As usual, it is up to the resident's family to double check the resident's nutritional intake daily. There were two (2) family/staff meetings - one immediately after admission, and one one day prior to disposition, at which time the resident's health/care plan(s) were studied and implemented, with the resident present at both meetings. NOTE: There was an unannounced meeting of the resident's quartersmate and her family in the shared quarters, on Easter afternoon. As we all know, family member meetings should be held in the Conference Room if a resident is sharing a room. This resident did not buzz the nurses' station to complain on Easter afternoon. Facilities are bright, well-lit, airy, free of any detrimental odor. Environmental staff are always available and do their best in maintaining sanitation. New outdoor area for patients to sit and relax was constructed, as well as new hall flooring. There was a Home Visit by the PT staff, at which time we all signed off on the PT Discharge Checklist for Residents Returning Home. Resident was discharged home the next day after the Home Visit, and after the nursing staff completed the Observation Matrix Report, which also lists the medications/treatment orders, a discharge checklist, and ASC Home Discharge Instructions. HOWEVER. The Admissions (A&D) staff should coordinate each and every discharge with the resident and/or receiving party to discuss all payment issues prior to discharge. There is no checklist at discharge for the nursing staff to coordinate with the A&D office as far as payment for the residents' charges while at CNR: self-pay, insurance, Medicare, Medicaid, dual coverage, other. One month after discharge, the resident received a form letter from the CNR Business Office indicating an amount due -- without a letter of explanation (
Louisville Nursing Home Facilities Provider Name Locked
). Said amount was the coinsurance amount due CNR, since Medicare pays only for the first 21 days in a SNF. It is certainly not a good business practice to request money from a former resident, certainly before 60 days after discharge and before billing insurance, without a accompanying
Louisville Nursing Home Facilities Provider Name Locked
for the ex-resident. The A&D staff had not coordinated payment with the resident prior to discharge to home care. Also, it would behoove the resident and/or their authorized representative to check the billings from CNR to Medicare (on the
Louisville Nursing Home Facilities Provider Name Locked
web site, if possible) to clarify all charges and that no incorrect billings to
Louisville Nursing Home Facilities Provider Name Locked
or the insurance company occur. We are still disputing occupational therapy and speech therapy items charged to
Louisville Nursing Home Facilities Provider Name Locked
from CNR at this time, and
Louisville Nursing Home Facilities Provider Name Locked
has been notified. In conclusion, we recommend placement your loved one(s) at this facility if and when their need arises for rehabilitative services.
- STEVEN J F.
B

Rating
Resident was @ CNR for 30 days total: 3/20 through 3/20/2012. She underwent physical therapy twice daily as scheduled during the 8 weeks, and she steadily gained weight, around 10 pounds. Remember, it is up to the resident and/or authorized representative(s) to check all doctors orders and that proper medications are being administered each and every time as directed by the physician. Resident states her rehab experiences were very helpful. The entire staff: nursing, environmental, PT, administration, social workers, and physicians were professional and presented a very caring attitude to all the residents during her stay, allowing resident to complete her visitation in record time. NOTE: It would have assisted the resident's weight gain if some of the meals presented to resident, who was on a soft mechanical diet were, indeed, easily chewed and swallowed. The kitchen staff does an admirable job feeding ~100 residents daily. As usual, it is up to the resident's family to double check the resident's nutritional intake daily. There were two (20 family/staff meetings - one immediately after admission, and one one day prior to disposition, at which time the resident's health/care plan(s) were studied and implemented, with the resident present at both meetings. NOTE: There was an unannounced meeting of the resident's quartersmate and her family in the shared quarters, on Easter afternoon. As we all know, family member meetings should be held in the Conference Room if a resident is sharing a room. This resident did not buzz the nurses' station to complain on Easter afternoon. Facilities are bright, well-lit, airy, free of any detrimental odor. Environmental staff are always available and do their best in maintaining sanitation. New outdoor area for patients to sit and relax was constructed, as well as new hall flooring. There was a Home Visit by the PT staff, at which time we all signed off on the PT Discharge Checklist for Residents Returning Home. Resident was discharged home the next day after the Home Visit, and after the nursing staff completed the Observation Matrix Report, which also lists the medications/treatment orders, a discharge checklist, and ASC Home Discharge Instructions. HOWEVER. The Admissions (A&D) staff should coordinate each and every discharge with the resident and/or receiving party to discuss all payment issues prior to discharge. There is no checklist at discharge for the nursing staff to coordinate with the A&D office as far as payment for the residents' charges while at CNR: self-pay, insurance, Medicare, Medicaid, dual coverage, other. One month after discharge, the resident received a form letter from the CNR Business Office indicating an amount due -- without a letter of explanation (
Louisville Nursing Home Facilities Provider Name Locked
). Said amount was the coinsurance amount due CNR, since Medicare pays only for the first 21 days in a SNF. It is certainly not a good business practice to request money from a former resident, certainly before 60 days after discharge and before billing insurance, without a accompanying
Louisville Nursing Home Facilities Provider Name Locked
for the ex-resident. The A&D staff had not coordinated payment with the resident prior to discharge to home care. Also, it would behoove the resident and/or their authorized representative to check the billings from CNR to Medicare (on the
Louisville Nursing Home Facilities Provider Name Locked
web site, if possible) to clarify all charges and that no incorrect billings to
Louisville Nursing Home Facilities Provider Name Locked
or the insurance company occur. We are still disputing occupational therapy and speech therapy items charged to
Louisville Nursing Home Facilities Provider Name Locked
from CNR at this time, and
Louisville Nursing Home Facilities Provider Name Locked
has been notified. In conclusion, we recommend placement your loved one(s) at this facility if and when their need arises for rehabilitative services.
NOTE TO A.L. STAFF (
Louisville Nursing Home Facilities Provider Name Locked
,SPECIFICALLY, WITH WHOM I SPOKE THIS AFTERNOON) I PLACED THIS REVIEW WITH THE PARENT COMPANY OF CNR, SO THAT YOUR STAFF MAY MAKE THE ELECTRONIC TRANSFER OF THIS REVIEW TO COMMUNITY REHABILITATION & NURSING. THANKS!
- STEVEN J F.
F

Rating
The facility was dirty. The vent out of the heating unit was half on/half off. If my sister-in-law did not like what was being served for dinner, they would bring her an alternative, and that was sometimes two pieces of bread with a slice of cheese. It was not very good at all. They have rooms available, and they always have beds available there. It was not a pleasant place to be. They were very understaffed, so it is hard to give them a rating when they
Louisville Nursing Home Facilities Provider Name Locked
’t have the personnel to accomplish the tasks. The nursing staff was reasonably responsive for their staffing levels. They were as friendly as they could be in their situation. I was never in the office, and I was not the primary person with whom they communicated. They could not release the medical information to me since it was my sister-in-law, so they would release the information to her daughter when she was available. She was home for a few hours the day she was released from the nursing home after being there for over 20 days. She got very dizzy and wound up back in the hospital. She had a urinary tract infection, so she came home from the nursing home sick. I would never go there.
- Carol U.
C

Rating
My mothers loves her apartment at
Louisville Nursing Home Facilities Provider Name Locked
. The location is reasonably clean and attractive, but can use some updating. The staff is nice. The food is average, my mother occasionally complains about it. There are a number of levels of care at
Louisville Nursing Home Facilities Provider Name Locked
that each resident pays. You are charged for any extra levels of care, however, they do not staff according to levels of care but rather the number of residents. My mother is still a resident at
Louisville Nursing Home Facilities Provider Name Locked
, but I will move her if the staffing does not increase.
- GREG AND MARIUM J.
A

Rating
I think it is a very good nursing home. The patients are well taken care of there. They are not soiled. Everyone is very attentive to the patients. It does not smell like peat, which is a big issue with nursing homes. A member of my church has had two of her aunts there. They do a lot of extra events. They have an annual beauty contest for the men and the women respectively. It really keeps the residents stimulated; they can do their own little businesses. The residents can make jewelry, toys; etc. They really keep them active, which is really important for a nursing home. They also allow them to have ministers come in once a week for services, which is nice.
- Jeaniene O.
A

Rating
Louisville Nursing Home Facilities Provider Name Locked
is wonderful. This was not the first time we have used her, she had been with another hospice and help another family member in the past, but is now with Lighthouse. We sought her out for my father and both she and all of Lighthouse gave an excellent service.

They first came to him at his at his nursing home and started working very quickly.
- Loretta J.
N

Rating
My mother was cared for much more than in home care. Owners kept me aprised of everything, no matter how small. I could not have cared for her the way they did. Anticipated things before it became a problem.
- Darlene S.
F

Rating
I contacted this company several times including, phone calls and through their website. In all cases I received no response.
- Mary E.
A

Rating
The facility is kept clean and fresh, and so are the patients.
His treatment has included physical, occupational, and speech thereapy, provided daily on Monday-Friday. In our experience thus far, the therapists are highly motivated and show personal interest in their patients.
We have visited at different times on different days, and have been impressed with the staff and the facility. They are cooperative and seem to enjoy their work. The patients are treated with dignity and respect.
The food seems to be nutritional and appealing.
- Anna M.
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All Nursing Home Facilities in Louisville, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Place For Mom

1300 Dexter Ave N
Seattle, WA

ACTIVE DAY

4028 S 3RD ST
Louisville, KY

ACTIVE DAY HIKES POINT

3403 BRECKENRIDGE LN
Louisville, KY

ACTIVE DAY OF LOUISVILLE

3795 POPLAR LEVEL RD
Louisville, KY

ALTENHEIM

936 BARRET AVE
Louisville, KY

BASHFORD EAST HEALTH CARE

3535 BARDSTOWN RD
Louisville, KY

Beehive Homes of Scottsburg

1496 N Gardner St
Scottsburg, IN

BEVERLY HEALTHCARE

3116 BRECKENRIDGE LN
Louisville, KY

BEVERLY HEALTHCARE-MT HOLLY

446 MOUNT HOLLY AVE
Louisville, KY

BRITTHAVEN

9600 LAMBORNE BLVD
Louisville, KY

Britthaven of Prospect

6301 Bass Rd
Prospect, KY

CAMELOT HEALTHCARE SPECIALTY

1101 LYNDON LN
Louisville, KY

CHRISTIAN CARE COMMUNITIES

920 S 4TH ST
Louisville, KY

CHRISTOPHER EAST HEALTH CARE

4200 BROWNS LN
Louisville, KY

COLONIAL HEALTH & REHAB CTR

708 BARTLEY AVE
Bardstown, KY

COMMUNITY SKILLED CARE

2200 MARKET ST
Charlestown, IN

EPISCOPAL CHURCH HOME

7504 WESTPORT RD
Louisville, KY

EXTENDICARE HEALTH SVC

10180 LINN STATION RD
Louisville, KY

FRANCISCAN HEALTH CARE CTR

3625 FERN VALLEY RD
Louisville, KY

FRAZIER REHAB INST CLARK MEML

1220 MISSOURI AVE
Jeffersonville, IN

FRAZIER REHAB INST FOUR COURTS

2100 MILLVALE RD
Louisville, KY

FRIENDSHIP MANOR

7400 FRIENDSHIP DR
Pewee Valley, KY

FRIENDSHIP MANOR NURSING HOME

7400 Kentucky 146
Crestwood, KY

GEORGETOWN MANOR NURSING

900 GAGEL AVE
Louisville, KY

GLEN RIDGE HEALTH CAMPUS

6415 CALM RIVER WAY
Louisville, KY

Golden LivingCenter - Saint Matthews

227 Browns Ln
Louisville, KY

GOOD SAMARITAN CTR

3500 GOOD SAMARITAN WAY
Louisville, KY

GREEN MEADOWS HEALTH CARE CTR

310 BOXWOOD RUN
Mount Washington, KY

Green Valley Care Center

3118 Green Valley Rd
New Albany, IN

Guerin Woods Senior Ctr

8037 Unruh Dr
Georgetown, IN

HARBORSIDE HEALTHCARE

4604 LOWE RD
Louisville, KY

HARBORSIDE HEALTHCARE

200 Cahaba Park Cir Ste 100
Birmingham, AL

HELMWOOD HEALTHCARE CTR

106 DIECKS DR
Elizabethtown, KY

HIGHLANDS NURSING & REHAB

1705 STEVENS AVE
Louisville, KY

Horizon Bay Louisville

901 Blankenbaker Pkwy
Louisville, KY

Hosparus Central Kentucky

105 Diecks Dr
Elizabethtown, KY

JAMES S TAYLOR MEMORIAL HOME

200 S 5th St Ste 700N
Louisville, KY

Jawed Movania MD

700 W Lincoln Trail Blvd
Radcliff, KY

JEFFERSON MANOR

1801 LYNN WAY
Louisville, KY

JEFFERSON PLACE

1705 HERR LN
Louisville, KY

KY ASSN OF HOMES SVC FOR AGING

2501 NELSON MILLER PKWY
Louisville, KY

Lagrange Family Care Doctors

501 Parker Pl
La Grange, KY

LIFE CARE CTR OF BARDSTOWN

120 LIFE CARE WAY
Bardstown, KY

MANOR HEALTH CARE CTR

3802 KLONDIKE LN
Louisville, KY

MARIAN HOME

3105 LEXINGTON RD
Louisville, KY

Masonic Homes Properties Inc

3701 Frankfort Ave
Louisville, KY

MEADOW EAST NURSING HOME

2529 SIX MILE LN
Louisville, KY

MEADOWS EAST

2529 SIX MILE LN
Louisville, KY

MEADOWS SOUTH

1120 CRISTLAND RD
Louisville, KY

MEADOWVIEW HEALTH & REHAB

9701 WHIPPS MILL RD
Louisville, KY

Michelle's Home Care Services

3910 Tuesday Way
Louisville, KY

MT HOLLY NURSING HOME

446 MOUNT HOLLY AVE
Louisville, KY

NAZARETH HOME

2000 NEWBURG RD
Louisville, KY

NORTHFIELD CENTRE FOR HEALTH

6000 HUNTING RD
Louisville, KY

NURSING HOMES OMBUDSMAN

617 N Mulberry St Ste 20
Elizabethtown, KY

OAKLAWN HEALTH & REHAB CTR

300 SHELBY STATION DR
Louisville, KY

PARK TERRACE HEALTH CAMPUS

9700 STONESTREET RD
Louisville, KY

Providence Retirement Home

4915 Charlestown Rd
New Albany, IN

REGENCY HEALTH CARE CTR

1550 RAYDALE DR
Louisville, KY

RICHWOOD

1012 RICHWOOD WAY
La Grange, KY

Riverview Village

586 Eastern Blvd
Clarksville, IN

ROCKFORD MANOR

4700 QUINN DR
Louisville, KY

SACRED HEART

2120 PAYNE ST
Louisville, KY

Signature Healthcare Of East Louisville

2529 Six Mile Ln
Louisville, KY

SUMMERFIELD HEALTH & REHAB CTR

1877 FARNSLEY RD
Louisville, KY

The Nurse Company

Nashville, TN

The Robert E. Lee Nursing & Rehab Center

201 E Elm St
New Albany, IN

Top Rank Social

8268 Crimson Creek Drive
Georgetown, IN

TRILOGY HEALTH SVC

303 N Hurstbourne Pkwy Ste 200
Louisville, KY

TWINBROOK NURSING HOME

3526 DUTCHMANS LN
Louisville, KY

VALLEY VIEW HEALTH CARE CTR

625 TAYLORSVILLE RD
Taylorsville, KY

VINCOR INC

329 TOWNEPARK CIR
Louisville, KY

W W SPRADLING REST HOME

726 S PRESTON ST
Louisville, KY

WINDSONG ICF/MR

9001 PARK WOODS RD
Crestwood, KY

WOODLAND TERRACE

1117 WOODLAND DR
Elizabethtown, KY

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