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Louisville Internet Service Providers Reviews
"done on the outside I have had recurring problems with my Insight internet and land line service took them for weeks. My modem went out the end or May and it took them 4 days to repair. I requested a credit. the bill came and my credit for 4 full days w/o internet or landline was $7.33. I called to complain about the small credit and was told that it should have been $9.00 and some cents. When I stated that was ridiculous they offered to double that small amount. I verified that amount twice before I paid the bill. It showed the on the next bill as a past due amount. The service went out again and a second technician came out and repaired the down internet service. When he left I noticed that the land line had been knocked out. The tech had to come back to repair that error. The next day my internet was down again and to reprogrammed remotely. The third time my internet went down was last Tuesday. I had to wait until today for a tech. In the meantime, my land line went down. During all this, I was promised a month's credit but I got the bill and it did not compute to a full month of internet and phone service."
"We called to make an appointment for Computer Solutions to come and install a new modem. We he arrived he said he couldn't do it because we lost our internet connection. Did not charge for service call. Called internet provider to get reconnected. After the Inernet provider left we started getting all the connections pop-ups. Called Computer Solutions and made we made an appointment. He was late and we had to call to see if he was coming that day. He promptly returned call. He said he had gotten tied up and he wasn't able to make it for our appt. time. We were giving the choice of him coming out later that day or first thing the next morning. We took the next morning. (Our first appt. we had with him when the internet wasn't connected, he was also prompt) This one incident is the only reason we gave him a "B" on punctuality. The next morning he was on time. He came in and promptly got to work. He did everything we asked and then some. Very friendly and curtious. Worked for one hour and a half. He stuck to his original quote on cost. Would use him again if needed and would recommend him. Very professional. C Indzers"
"As others have complained, even though we pay for a higher speed, we have highly varying speeds. The pricing varies as much as the internet speed does, and without warning. Since we picked up this service three years ago, there have been four price increases, and no notifications of any of them. We are forced to use them because they are the only ones who offer the service in this area. Then they have the nerve to send solicitors to our door (even though there is a sign in the front of the neighborhood that it is not allowed) to sell us "upgrades" in their product. I am very dissatisfied with the continually raising prices. Boo Insight!
All Internet Service Providers in Louisville, KY
Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
2150 W Northwest Hwy
1912 Dandridge Dr
2908 Victoria Dr
240 Croton Ave
551-599 S Brook St
po box 3164
14210 Academy Ridge Blvd
PO Box 31267
Palm Beach Gardens, FL
Palm Beach Gardens, FL
6641 Conch Ct
Boynton Beach, FL
Boynton Beach, FL
540 S Water Street
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