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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.
Internet Service reviews in Louisville
I have not had a single week go by with the connection working properly. In addition to this, they lowered the speed which is not what I paid for. I am now at a lower speed than I was with my previous provider. The individual on the phone with me today stated 12mbps was never even an option where I was located. so I asked for my money back for the router they required me to purchase.
He said he couldn't do that and continued to try and get me to agree to an even slower speed to fix the problem.
So, I am out 250 dollars of dropped and slow connections for 6 weeks of service only to go back to my previous provider.
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