Garbage Collecting reviews in Louisville

F

Rating
Several weeks ago I had scheduled with
Louisville Trash Removal Provider Name Locked
to deliver a dumpster to our parents home on a Friday. We had family members coming in from out of town to help with the project. At 4:45 pm on the day it was supposed to be delivered, it was still not there. I called only to find out they had come to deliver it at 7:30 that morning but the driver couldn't put it in the spot I wanted. So instead of putting it somewhere else or calling me, he just left and no one notified me! When I called at 4:45 pm that they acknowledged their mistake and a customer service supervisor said she would try to remedy it and would definitely call me back within an hour. SHE NEVER CALLED BACK!
- Pamela C.
A

Rating
Louisville Trash Removal Provider Name Locked
and crew were great! Called on a Friday to schedule an appointment and they showed up Saturday afternoon. They worked quickly and removed all debris (probably more than a pick up full) and were gone in no time. Nice to have that yard space back!
- Jon R.
A

Rating
I love this company! They are by far the BEST garbage collection service in the Louisville area. I have used their services for about the last two and a half years. A large can is included with the service (I'm sorry, I do not know the size in gallons, but I believe it is around 55lbs or more?). They are on time each week for my pickup and always arrive around the same time. For the price of the service, you are allowed one large item per week, which is wonderful. Several times I have been washing my SUV or tending the yard when the truck arrives and the servicemen are very nice and professional. Dressed very clean and the trucks are very nice and clean. They always return my cans to the spot I keep them after pickup. I highly recommend this company for you trash collection needs.
- Matt W.
A

Rating
They come on Tuesday for regular trash, and Fridays for yard waste. We have been satisfied with their services as well as the prices they charge. They call if their schedule changes, which is nice.
- Pat W.
F

Rating
The association has used their service for many years but was going up on the price every single month until it was unreasonable. The garbage was picked up at approximately the same time every week so I will say they were punctual. Trying to get out of the contract I felt was unethical and deceitful. They are nationwide so you don't talk to anyone local-just a call center and that could be anywhere in the U.S. Price was the big issue and it was worth paying a liquidation fee of three months service to get out of the contract. Not a pleasant experience and would not recommend.
- Polly S.
A

Rating
From beginning to end, the transition to change companies was great. Everyone I talked to was accommodating, efficient and professional. The price for all sixteen residents was much cheaper than previous company. They came when expected and called to verify appointments when requested. I will definitely recommend this company to everyone.
- Polly S.
D

Rating
We used
Louisville Trash Removal Provider Name Locked
for a very long time and were pleased overall. I don't know if they changed management or what because the service went way downhill. Our recycling pick up is set for Tuesday morning. They come at the crack of dawn so we put it out on Monday evening. Our garbage pick up is set for Friday and we are able to put it out Friday morning as they come later in the day.
Two weeks ago the recycling was not collected and we had two full bins. I called and spent TOO much time on the phone with them. I was informed the recycling would be picked up later that day or by noon the next day at the latest. The recycling was not picked up that day nor the next day. I called again and spent TOO much time on the phone with them. I was informed that they had spoken to the driver and he claimed the recycling wasn't set out (we had it out the night before!). Because there was a "dispute" the route manager now had 72 hours to contact me, which never happened. Now our bins were already full and we have wasted three days and the route manager has 3 more days to even contact me?? I finally realized that we did not want to do business with a company that would listen to an employee who clearly lied whether to cover a mistake or laziness I don't know, over me, a paying client.
When I made the call to cancel I talked to
Louisville Trash Removal Provider Name Locked
in a
Louisville Trash Removal Provider Name Locked
call center. She was wonderful and apologetic and said a courtesy pick up request should have been made immediately. She was professional and assured me that the recycling would be picked up and so we decided not to cancel the service. The recycling was picked up.
We received a letter two weeks ago saying that as of May 13 our recycling pick up day would change to Friday (the same day as our garbage pick up). Since we had no idea what time of day they would come we put both the garbage and two recycling bins out on Thursday night. The next morning the garbage was picked up, but no recycling. I could hardly bear to get on the phone and spend another chunk of time on the phone with them. My husband was home early so he made the call. A pleasant young
Louisville Trash Removal Provider Name Locked
was helpful and once again after spending a lot of time on the phone (we were cancelling their services) this young
Louisville Trash Removal Provider Name Locked
said "we will give you two months credit if you stay with us and let us try again" (not verbatim). We said ok, but just one more mistake and we are out of here. She put my husband on a long hold and then another woman came on (presumably a supervisor to approve the two month credit). I guess she was going over the details again and then she said, "well it says here that the driver said the recycling bins weren't there". The SAME lame story that started the whole fiasco two weeks ago!! They need to get better trainers and/or better employees. They also need to provide much better customer service. We changed to Rumpke the same day and we will be saving over 20.00 too.
- Robin R.
C

Rating
This company started out at a much better rate than the company I used previous to them and the service was wonderful. However, over the last several years the bill has gone up just a few cents each quarter until it is now about $15 more than it started out. They say it's to cover gas costs but on the quarters that the gas prices have gone down my price has not!
The thing that has sort of broke the camel's back is that for all the time I used this company I put my carts out on the street in the same place every week. On the grass between my mailbox and my driveway. Suddenly, about one to two years ago, I started coming home and finding my carts in my driveway. I would have to get out of my car and move them to get into my driveway. I called and complained about it and was told that it was because I was putting my carts to close to my mailbox or to a car if there happened to be a car parked in front of my house (on the opposite side of the mailbox). I didn't know where else to put the carts so I just continued to move them every collection day. Today was the final straw. We came home and found one of the carts sitting in the driveway and the other was thrown up into my yard. You could almost "hear" the attitude of the collectors. I have switched to a company that is cheaper, friendlier and seems more anxious to please their customer. In addition to being cheaper they also give a senior discount and I found them through Angie's List!
- Marquita E.
B

Rating
Louisville Trash Removal Provider Name Locked
is competitive in pricing and the quality of their work is good and punctual. But they are restricting their services; last year they used to pick up some extra stuff on the side but now they pick up just whatever is in the can so they are becoming more restrictive. I would possibly use them again in the future.
- behzad A.
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All Trash Removal in Louisville, KY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-GOT-JUNK?

991 Logan Street
Louisville, KY
1-800-got-junk? is a full-service junk removal company. we haul everything away from wherever...

1-800-GOT-JUNK?

624 Old in-62
Clarksville, in
1-800-got-junk? is a full-service junk removal company. we haul everything away from wherever...

1st Responders Water Damage

408 West Market Street
Louisville, Ke
We are happy to serve to you 24*7.

A 1 SANITATION WASTE SVC

314 BEARCAMP RD
Louisville, KY

ABL DISPOSAL

527 E 9TH ST
New Albany, IN

AFFORDABLE WASTE DISPOSAL

3610 Camp Ground Rd
Louisville, KY

All Out Junk Removal

315 Tucker Station Rd.
Louisville, KY
All out junk removal is a locally owned and operated business that provides excellent...

ALL STAR WASTE DISPOSAL

6921 RECOVERY RD
Louisville, KY

ANYTHING GOES

11415 STATE ROAD
Sellersburg, IN

ANYTIME WASTE SYSTEM

4511 ILLINOIS AVE
Louisville, KY

BI-CO TRANSFER STATION

1020 SAMES RD
Clarksville, IN

Big Wally's Hauling-Junk Removal

3955 Stonyrun Dr
Louisville, KY
Will haul anything, anytime! brush, junk, appliances, furniture, etc.

CDI

756 S 1ST ST
Louisville, KY

CHEMICAL REDEVELOPMENT

3600 GOLDSMITH LN
Louisville, KY

CITI SANITATION INC

1771 HODGENVILLE RD
Elizabethtown, KY

ck construction services

708 west woodlawn
Louisville, ky
Small llc company peforming home repairs and remodeling in the louisville area. great...

College Hunks Hauling Junk

105 Daventry Ln
Louisville, KY
Louisville junk removal and donation pickups college hunks hauling junk® provides you with...

DIXIE SANITATION INC

1800 OREGON AVE
Louisville, KY

DONAGHY FAST DISPOSAL INC

7100 GRADE LN
Louisville, KY

DUMPSTER GUY ROLL OFF SVC

1713 W MOODY LN
La Grange, KY

ECO-TECH ENVIRONMENTAL SVC

13817 DIXIE HWY
Louisville, KY

ECOTECH

817 DIXIE HWY
Louisville, KY

ESTES ENTERPRISES DUMPSTER SVC

5005 HAMBURG PIKE
Jeffersonville, IN

Fire Dawgs Junk Removal

4333 West 71st Street
Indianapolis, IN
Owned and operated by firefighters & veterans, fire dawgs junk removal provides "a friendly...

Gregory's Handyman Services

Louisville, KY
Gregory's handyman services provides affordable services to meet your needs.

HERITAGE-CRYSTAL CLEAN

1340 S Shelby St
Louisville, KY

HOMETOWN HAULING

501 Downes Terrace
Louisville, KY
Hometown hauling is a locally owned and operated residential garbage service. we offer a...

IN AND OUT DUMPSTER & PORTABLE RESTROOMS SERVICE

2463 MT OLIVET RD
La Grange, KY
21 employees. no subs used. cost is determined by the job. no travel charges.

IN-N-OUT PORTABLE RESTROOM SVC

8244 LAGRANGE RD
Louisville, KY
Portable restrooms & accessories

JunkAway

Shepherdsville, KY

KENTUCKIANA DISPOSAL SVC

3523 CAMP GROUND RD
Louisville, KY

L & N DISPOSAL

138 OUTER LOOP
Louisville, KY

Moving Ahead Services LLC

35160 Topps Industrial Parkway
Willoughby, OH
Locations: cleveland 440-256-2224 columbus 614-352-6444 cincinnati 513-284-3031 peoria...

Muses' Metals

6810 John Adams Way
Louisville, KY
Muses metals provides a fast,friendly and free service with a same day pick up. did i mention...

Outta Sight Junk Removal

9316 ferhill dr
Louisville, KY
We are locally owned company that is up and coming in the junk removal and moving business. we...

Provantage

2101 Fort St
Louisville, KY

Republic Services

1423 Jackson St
Louisville, KY
Trust earned through action—day after day—that's our pledge to you. with resolve and...

REPUBLIC SERVICES OF KENTUCKY

4446 POPLAR LEVEL RD
Louisville, KY

RESOURCE CHEMICAL CO

6500 OUTER LOOP
Louisville, KY

Rick's Hauling & Demolition

905 Cundiff Hollow Rd
Lebanon Junction, KY
We do all the work for you.you name it we will dispose of it. remove it or deliver items to...

RITE NOW DUMPSTER & JUNK REMVL

6519 BASS RD
Prospect, KY

Rumpke Of Indiana Landfill

546 S County Rd 870 W
Medora, IN

Rumpke Waste

1101 W Oak St
Louisville, KY

Rumpke Waste & Recycling

10795 Hughes Road
Cincinnati, OH
Additional dba - rumpke waste & recycling inc, rumpke.

SOUTH CENTRAL SANITATION

5946 W 87th Pl
Oak Lawn, IL

Sweetland Ltd

PO Box 8005
New Albany, IN
Sweetland, ltd. is a locally owned and operated business that has been serving floyd county as...

U S DUMPSTERS

2132 LANCASHIRE AVE
Louisville, KY

U S DUMPSTERS INC

2911 S ENGLISH STATION RD
Louisville, KY

WASTE MANAGEMENT

2673 OUTER LOOP
Louisville, KY

WASTE MANAGEMENT

7501 GRADE LN
Louisville, KY

WASTE TRANSPORT SVC

1226 SPORTSMAN LAKE RD
Elizabethtown, KY

Wildcat Moving LLC

545 Severn Way
Lexington, KY
Moving can be easy! you just need a little support! please allow us to help you get the job...

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