Access to trusted reviews, the best Asphalt Driveway Contractors and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Louisville Asphalt Driveway Articles
Asphalt Driveway reviews in Louisville
One thing my wife wanted to make sure I wrote about near the top before most people stop reading this lengthy review was a statement the partners made during one of our meetings. I made a comment after a few options were laid out in front of me that I wanted to go over them with my wife before making a decision, their response was "What a joke, why would you need to speak to her first? I followed up asking why that seemed strange and in return I got a harsh comment about how women didn't have a place in these types of decisions. I wont type exactly what they said due to extremely harsh phrasing, but it changed our opinion of them from that moment forward. I believe my wife has equal say in our house, she works and contributes money and time into the upkeep of our house and believe that deserves a bit of respect. Keep in mind when this happened we were already months in and not happy with each other, there is no reason to assume if you are women he will disrespect you to your face while writing a quote, just know before hand what he really thinks about you. He is very behind the times. Lets move on
Lets take a quick look at all the issues that are mentioned in the contact for repair. Waving uneven finish, crooked and fragile edges, they ran asphalt over all my landscape bricks ruining them and 100's of pits larger than my thumb. Every issue began within the first month.
It started in Aug '12 with a quote, everything seemed fine and out of the three we got they seemed to the best choice. They were late the day of the install by nearly 3 hours, they workers left trash and pieces of materials for the job in the yard which fell on my shoulders to clean up. The install looked ok the first day but noticed the edges weren't straight but rather looked wavy, didnt think to much of it. The next week we stayed off of it while it cured and hardened but the first time I drove on it I realized it was seriously flawed, it was unever all over. As I drive over it I can feel the car moving back and forth like my tires were out of balance. We made a call over to the company which took multiple days to get a call back, I explained the issue and was told someone would come out to look at it. Days later someone showed up when i specifically said I WOULDN'T be there, the return call came shortly explaining how perfect the install was. I explained I wanted to be there and they did make another trip out, but once in person the
This is where our problems started
Shortly after our agreements were done, his partner (
Over the next 10-11 months were full of "missed" appointments and arguing from them on the work they felt they should do, but I stuck to my guns and our written contract on what the expectation was and pushed forward, patching was never going to be an option. Finally after 13 months I said I want my money back, the new driveway or we are going to court. after that 13 months the driveway was alot worse then when all this started, and I was starting to get really upset. His response was "i'll see you in court, get the ball rolling". At this point I assumed he thought I was joking, but I am a man of my word. I ventured into my first lawsuit with a friend\lawyer to explore options, I handed over all my recordings, emails, photos and the contract. He took a few days to review it all (150emails\20-25recording), he recommended moving forward. We sent him one letter still giving him the opportunity to do the right thing and make good on his word, he did not. We filled a lawsuit the following week.
The lawsuit has been horrible, its my first time dealing with this so I didn't quite know what to expect. He would promise us a settlement offer then it never showed, he delayed two different court dates ultimately holding this up for one year since our file date. The day before our trial date, my lawyer got a call from his and he settled out of court. I don't know if I can disclose the actually amount, but we were happy. We got all of our money and fees back, it took 2 years and a whole lot of patience but I feel great, its a weight that has been on my shoulders for a while and it's almost over. You may be wondering why I say almost? We settles 18 days ago, he had 10 to pay... We don't have a check yet. Even after everything, offering a settlement and us accepting he still refuses to pay. Just a crook
There is alot more to the story, this was a brief as I could make it. Please learn from this. don't pick this company. ADC used to be a great asphalt company, but this new owner just doesn't care. I will be following up with angies list and my lawyer over the next week or two and if its allowed I will update my review with the court information, if anyone would like to see it. The owner is a liar and cheat and will openly deny all of this, but depositions don't lie and neither does physical proof. I will also be following up to see if I can post a link for anyone to access the email\photos\audio recordings for further verification of my story. This place used to be great, now its ran by crooks... you have been warned.
Angieslist needs to reevaluate this company now that its under new leadership, I trusted this company because angieslist told me I could and they have an angieslist award on their website, but its clear they are riding on the coat tails of the previous owners quality for work. ANGIE if you can hear me, please reevaluate this place, in no way should they have one of your service stars on their website or yours. I pay money to this site to feel like I am making a safe decision but it makes me wonder if I can trust Angieslist anymore. This place at best is a D- under the new owners guidance.
Edit: I spoke with my lawyer and for now he believes the review by itself without releasing court documents and other physical evidence from the case would be premature, but it is legal to do. So for now, I will leave this just as a review with a few pictures but if he comes on here and calls me a liar or says any part of story is untrue I will make another update with everything I have that was used against him in the case audio\all of the pictures\contract and of course the court case number and any other identifying information. A real man would reply with a true apology for everything he put us through, but my guess is he will bury himself further. I hope i don't have to make any more updates, I never wanted it to come to this but I was left without a choice.
Decided to contract with them because they promised top of line service and that they would be professional. Took off work on a Friday and they came out to do work. When they came out they were going to do less than promised. In order to do the job that they promised, they said they needed more money. WHAT A BAIT AND SWITCH!! Then they started to refer to the contract where they did not put items that were required to be done on. So between our discussion and the formal bid all of 10 minutes, important items were left off. If you deal with them, which I do not recommend, make sure everything they tell you in the "sales pitch" is on the contract. Otherwise, they will try to bait you also!
They did a great job putting the new asphalt in, they were able to extend the area a little without disrupting the yard or existing landscaping. The only reason I gave them a B for punctuality was that they were about 30-45 mins late getting to the house on the day the work was done, and a phone call to let me know they were running late would have been helpful. But the job was done quickly, neatly, and professionally. I would definitely recommend them.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Asphalt Driveway Contractors in Louisville, KY
West Point, KY
La Grange, KY
Join Angie's List to get the best local reviews in Louisville.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center