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Los Angeles Oriental Rug Cleaning Articles
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Los Angeles Rug Cleaning Services Reviews
They made a deal for $1100 for all the rugs, but were very unhappy to then use the Angie's list coupon again that quote.
My biggest complaint is about a $2300 9x12 rug I bought from Restoration Hardware in 2006. When they brought the rolled up rug back and dropped it down on the floor, dust spewed out of it. They said that was normal. When I unrolled the rug the next day and laid it out, it smelled. I called to get it cleaned again and
Now I am in a corner. I am getting quotes of $300 to clean the rug plus transport, and I don't have the money. I am sure that if Superior cleans the rug again they will not get rid of the odor.
Pretty unhappy with this resoluation.
Revision: 12/8/13. Because I was hospitalized for a fall resulting in broken ribs on 11/16/13; I really didn't bend down to inspect the rugs when delivered. Today I took a close look a saw that the rugs were beautifully bound on all exposed edges with wool that exactly matched the rugs. I'm very pleased and would like to give
of the furniture carefully, and let me know when they would complete the job and return my carpet. They did a good job and removed all the stains they possibly could. When they replaced the carpet they even offered to cut off the extra piece of padding I had left on the floor, as an extra service. I was very happy with the job.
The young men, and very hard workers. They did an especially good job on the tiles which had been cleaned a number of years ago rather poorly so it was nice to see how good they could look.
My husband felt the price was high, and though I had agreed, they offered to discount the service by $150.00.
They returned the oriental carpet today. They phoned when they realized they would be later than they said, due to bad traffic. They didn't repair it as promised due to the fragility of the carpet. They were very conscientious about placing it exactly where it was and took time to touch up some scratches caused by our housekeeper moving the sofa.
THough I think the price ended up being a bit high, I would use them again as they are very reliable and did a lovely job and were a pleasure to have in the house. I think I would be more firm about the quoted price and suggest to the owner that they estimate a bit higher to avoid having to add so much. I had been pretty clear about the distance from the street and the square footage over the phone.
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