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Rental Car Companies to Avoid

1.1K

Top Rated Rental Car Companies

11

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Over 1,056 reviews for
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F
"This was the worst car rental experience I've ever had. The desk agent at the location was extremely aggressive in trying to up sell me the insurance options," even when I told her that I had adequate insurance between my auto insurance policy and my credit card. I finally told her that I had had a long day traveling, and wanted to get a car and leave. She then handed me a few papers. She didn't have me sign anything like most rental car agents do. She turned to the next person in line and said "Next, please". I had to interrupt her and ask where I should go to get the car. The car we rented was in poor condition with lots of dings. It had over 51,000 miles on it. We selected it because it was the only Corolla with in-state license plates, which we thought was important. When it was time to return the car and fly home, we used the instructions to the return location that had been handed to us by the car rental company shuttle driver. It turned out that the rental return location had been moved. After about 15 minutes of driving around looking for the location, we flagged down an Enterprise Rental shuttle. The driver directed us to the new Dollar return location. When we told the staff at Dollar about our difficulty finding their new location, they just shrugged and said that we must have gotten the old instructions. These folks don't care about their customers. When I got home, I submitted a very negative review on the
website. They have made no effort to contact me. I won't rent from
again.

-Rheta P.

F
"Everything about my encounter was horrible. When I went to rent a truck to move this summer, I had to wait for over 2 hours to be helped. The associate that helped" me was gruff and not at all concerned with explaining different costs and services to go along with the moving truck. I called ahead and asked about return, and they said as long as the keys were in the return box by a certain time and the truck was parked in the lot it would be on time. However, I was charged for a WEEK LATE late fee, which took over a month to sort out. Then, after it had been sorted out, they continued to hound me with automated late charge phone calls for another month! Awful, awful experience. AVOID!

-Ally G.

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Local Articles in Los Angeles

Renting a car is a good option when out of town on business or vacation. (Photo courtesy of Angie's List member Theresa N.)

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

Return rental cars in good condition to avoid extra cleaning fees. (Photo courtesy of member Dirk H.)
Rentals - Cars

Whether headed to the beach or to the city for business, search for discount offers and follow these other rental option tips before hitting the road.

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

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Auto Sales, Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair, Rentals - Cars

Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

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Rentals - Cars

Be prepared before you rent an automobile with these suggestions.

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Car Renting reviews in Los Angeles

F

Rating
We returned the trailer spotless and pumped out the tanks at the local trailer park. When it was inspected, there was a little in the bottom of the black water tank, but
Los Angeles Rental Car Companies Provider Name Locked
said it was OK since the trailer was so spotless.
.We got charged 85 dollars anyway. The owner said he told us that we had to hose out and flush the tanks for an hour. Obviously we would have done that if we had known. It's not written anywhere. We paid at the park to dump and then paid them. I wouldn't have mined if they had told us instead of charging us and then have
Los Angeles Rental Car Companies Provider Name Locked
deny that she said it was OK. There are lots of reviews on Google that say the same thing. I would go somewhere else if you want a pleasant truncation and a shower that isn't revolting.
- Nanci D.
A

Rating
It was great because the shuttle costs like $50.00 or something and if we rented a car, it was only like $35.00. They don't charge a surcharge. It's very convenient and good value. It was great. The guy was very helpful, very nice to work with. It was very efficient. He knew what he was doing. We really thought it was a great service. It was available with no extra charges for dropping it off in a different location which made it very affordable for us comparing it to a shuttle service. By far, the best value. It's a great deal. It's much more convenient than having a shuttle service because you don't have to stop to drop other people off, you go straight from the airport to your home and then you take the car back the next day so it's extremely convenient. A on everything.
- Chris L.
F

Rating
The staff was rude and unprofessional. They tricked us by sending us one final price for which they required my credit card, and then charging my dad's credit card $500 extra.
When I called to complain, the staff was rude, not helpful and hang up the phone on me once.
Definitely the worst car rental experience I have ever had... and I had many in several different countries including countless in the US.
- Guilherme P.
A

Rating
Enterprise is courteous and professional from the check in desk at the airport rental car center (liked the old system better but the airport changed it - now all rentals go through the center; you are bussed from the airport to the center and back to the airport when you go back home) to the people who let you pick out the car. In
Los Angeles Rental Car Companies Provider Name Locked
we had a brand new Corolla with a back up camera. We requested one this time but they did not have one so they gave us a Camry for no extra charge. Nice people all around. They were very speedy when we went to turn the car in also. They usually have one of the lowest costs also.
- Marie R M.
A

Rating
They are easy to deal with. I had spoken to them on the phone, by text and by email. I test drove cars at other dealers so I had some idea of what I wanted. I went to Enterprise and in 4 hours I had made my selection, filled out the paperwork and was on my way home. They let me take as long as I wanted to decide and gave me more for my trade in than it was worth on
Los Angeles Rental Car Companies Provider Name Locked
Blue Book. They also arranged financing at a better interest rate than my own credit union. This is my second auto purchase from Enterprise.
- Jeffrey C.
N

Rating
I have rented cars on an almost weekly/monthly basis for 15 years and this was the very worst experience I have ever had with a rental car company.
- Anne K.
A

Rating
They had a car it was easy to make reservations. The car was ready when they said it was going to be ready. It was a new car and it's very clean. They're very easy to work with at the desk, you can pick up the car and return the car. I would use them again in the future.
- Gretchen D.
F

Rating
This time I did not pay attention and inadvertantly I signed a supplemental liability insurance. She asked me if I wanted it and I said, no. She didn't read the screen to me and I signed off on what she told me to sign after telling her I did not want the insurance. Noticed that the charges were much more afterwards and they charged everyday. I called the 1-800 number and they told me I had to deal with the local office. It took me a day or two to get ahold of the office. Once I did get ahold of them they told me I had to bring my car back but I was 300 miles away on a trip. I asked to take care of it when I get to my destination. They told me I could only do it at there office. They would charge me a lot extra to take care of in
Los Angeles Rental Car Companies Provider Name Locked
. I should have checked better but it turned out to be a hassle and I tried explaining to them and they hung up on me. They never got back to me. It smelled like smoke in the car as well.
- raymond W.

All Rental Car Companies in Los Angeles, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

RENT 4 LESS

824 E COMMONWEALTH AVE
Fullerton

RENT 4 LESS CAR RENTAL

3202 LINCOLN BLVD
Santa Monica

RENT 4 LESS CAR RENTAL

174 S E ST
San Bernardino

RENT 4 LESS CAR RENTAL

1500 ADAMS AVE
Costa Mesa

RENT 4 LESS CAR RENTAL

24881 ALICIA PKWY
Laguna Hills

RENT 4 LESS TRUCK RENTAL

15312 HAWTHORNE BLVD
Lawndale

RENT 4 LESS TRUCK RENTAL

15132 BEACH BLVD
Garden Grove

RENT A WHEEL

11726 San Vicente Blvd Ste 400
Los Angeles

RENT A WHEEL

715 E ARROW HWY A
Glendora

RENT DIRECT

16246 WHITTIER BLVD
Whittier

RENT FOR LESS

1128 W SANTA ANA BLVD
Santa Ana

RENT FOR LESS

3600 E PACIFIC COAST HWY
Long Beach

RENT FOR LESS

2533 N LAKEWOOD BLVD
Long Beach

RENT FOR LESS

2673 HARBOR BLVD
Costa Mesa

RENT FOUR LESS

2201 S HARBOR BLVD
Anaheim

RENT RITE

525 N SEPULVEDA BLVD
El Segundo

RENT RITE AUTO RENT

4820 W CENTURY BLVD
Inglewood

RENT-4-LESS

724 E SAN BERNARDINO RD
Covina

RENT-A-WRECK

125 S 7TH AVE
La Puente

RENT-A-WRECK

9491 SIERRA AVE
Fontana

RENT-A-WRECK

824 E COMMONWEALTH AVE
Anaheim

REPUBLIC FLEET SVC

2151 MICHELSON DR
Irvine

REPUBLIC FLEET SVC

3187 AIRWAY AVE
Costa Mesa

RESEDA RENTALS

2945 E VENTURA BLVD
Oxnard

REX RENT A CAR

5250 W Century Blvd Ste 102
Los Angeles

Reyes RV Rentals

20832 valerio st
Winnetka

Richardson Auto Body, Inc.

114 N. Eighth Ave.
Upland

RIDGELINE AUTO RENTAL

23521 CREST FOREST DR
Crestline

RITZ LEASING

1130 S BRAND BLVD
Glendale

RITZ RENT A CAR

4858 W CENTURY BLVD
Inglewood

RITZ RENT A CAR

4500 CAMPUS DR
Newport Beach

RITZ RENT-A-CAR

9109 S SEPULVEDA BLVD
Los Angeles

ROBERT STEVENS INVESTMENTS

150 S DOHENY DR
Beverly Hills

ROCKET RENT A CAR

6333 BRISTOL PKWY
Culver City

ROLAN CAR 4 LESS

212 S GRAND AVE
Santa Ana

ROLLEX CAR RENTAL & LEASING

1209 W 190TH ST
Gardena

Rollings Automotive

242 W Commonwealth Ave
Fullerton

ROUTE 66 CONSULTING INC

26812 AVENIDA LAS PALMAS
Capistrano Beach

ROXXY RENT A CAR

9140 S SEPULVEDA BLVD
Los Angeles

ROYAL AUTO LEASING

9457 RUSH ST
South El Monte

S & P RENTALS

7381 WESTMINSTER BLVD
Westminster

S & S AUTO BROKERS

2124 MAIN ST
Huntington Beach

SAKURA RENT-A-CAR

5250 W CENTURY BLVD
Los Angeles

SAKURA RENT-A-CAR

248 E 1ST ST
Los Angeles

SAN PEDRO AUTO BODY

789 W BATTERY ST
San Pedro

SAVE-ON CAR RENTAL INC

6644 LANKERSHIM BLVD
North Hollywood

SAVON RENT-A-CAR

6638 LANKERSHIM BLVD
North Hollywood

Schiro's Collision Repairs

7908 Lankershim Blvd
North Hollywood

SCV German Car Service

21125 Centre Pointe Pkwy
Santa Clarita

SEA BREEZE COLLISION CENTER INC

15622 MOSHER AVE
Tustin

SEARS CAR & TRUCK RENTAL

539 W VALLEY BLVD
Alhambra

SELECT RENT-A-CAR

1544 S HARBOR BLVD
Anaheim

SENNA AUTO INTL

21176 S WESTERN AVE
Torrance

SHAYAN MASON

8622 BELLANCA AVE
Los Angeles

SHOWCASE RENTAL CARS

3939 W COAST HWY
Newport Beach

SIERRA LEASING MOTORS

1308 S BRAND BLVD
Glendale

SILVER OAK LEASING CO

61 E Yale Loop
Irvine

SNA Auto Rental

4360 Campus Dr
Newport Beach

SOUTHWEST LEASING

7807 Santa Monica Blvd
Los Angeles

SOUTHWEST MIDWAY CAR RENTAL

1800 S SEPULVEDA BLVD
Los Angeles

SPECIALTY AUTO RENTALS

5015 VAN NUYS BLVD
Sherman Oaks

STAR LEASING

PO BOX 74711
Los Angeles

Starlight Limousine

12127 Mall Blvd.
Victorville

STOP THEN GO RENT-A-CAR

18021 SKY PARK CIR
Irvine

SUNDANCE AUTO LEASING

324 POMONA AVE
Long Beach

SUNRISE LAX PARKING

6155 W 98TH ST
Los Angeles

SUNRISE RENT A CAR

9204 AIRPORT BLVD
Los Angeles

SUNRISE RENT-A-CAR

2235 E 4TH ST
Ontario

SUPER CHEAP CAR RENTAL

18017 SKY PARK CIR
Irvine

SUPER CHEAP CAR RENTAL

5231 W Imperial Hwy
Los Angeles

SUPREME AUTO LEASING

12225 SOUTH ST
Artesia

Surf City Collision Center

16575 Beach Blvd
Huntington Beach

The Accident Attorneys' Group

633 W 5th St
Los Angeles

The Hertz Corp

1740 Aviation Blvd
Redondo Beach

The Ink Guys

15872 Boyle Ave
Fontana

THRIFTY CAR RENTAL

5440 W CENTURY BLVD
Los Angeles

THRIFTY CAR RENTAL

3450 E AIRPORT DR
Ontario

THRIFTY CAR RENTAL

18601 AIRPORT WAY
Santa Ana

THRIFTY CAR RENTAL

18501 DEVONSHIRE ST
Northridge

THRIFTY CAR RENTAL

5971 PLACENCIA ST
Goleta

THRIFTY CAR RENTAL

3500 IRVINE AVE
Newport Beach

THRIFTY CAR RENTAL

3500 E COLORADO BLVD
Pasadena

THRIFTY CAR RENTAL

4327 ROSEMEAD BLVD
Rosemead

THRIFTY CAR RENTAL

3558 ADAMS ST
Riverside

THRIFTY CAR RENTAL

440 RIVER RD
Corona

TOPAZ AUTO LEASING

7807 Santa Monica Blvd
Los Angeles

TOWN RENT A CAR

13815 CRENSHAW BLVD
Hawthorne

TOWN RENT-A-CAR

10408 ROSECRANS AVE
Bellflower

TOYOTA RENT A CAR

1500 N SEPULVEDA BLVD
Manhattan Beach

TRITON ACCEPTANCE CORP

PO Box 700
Yorba Linda

U SAVE AUTO RENTALS

1 Vía San Remo
Rancho Palos Verdes

U SAVE CAR & TRUCK RENTAL

4200 CAMPUS DR
Newport Beach

U-SAVE AUTO RENTAL

1 AUTO CENTER DR
Tustin

U-SAVE AUTO RENTAL

510 ANACAPA ST
Santa Barbara

U-SAVE AUTO RENTAL

14726 GOLDENWEST ST
Westminster

U-SAVE AUTO RENTAL

310 S FAIRVIEW AVE
Goleta

UNITED AUTO RENTAL

4425 E AIRPORT DR
Ontario

UNITED AUTO RENTALS

4500 CAMPUS DR
Newport Beach

UNIVERSAL RENT A CAR

118 S CRESCENT HEIGHTS BLVD
Los Angeles

UNIVERSAL VAN RENTAL

5250 W CENTURY BLVD
Los Angeles

Upland Collision Craft

1785 W Arrow Route
Upland

Upperclass Limousine

20410 E Holt Ave
Covina

USED AUTO RENTERS

125 S 7TH AVE
La Puente

V N CAR RENTAL

13231 BROOKHURST ST
Garden Grove

VALUE AUTO LEASING

22231 Mulholland Hwy Ste 204A
Calabasas

VALUE RENT-A-CAR

2106 E COLORADO BLVD
Pasadena

Value Rental Car

2106 E Colorado blvd
Pasadena

VIEW PARK LEASING

5767 UPLANDER WAY
Culver City

VIP RENT A CAR INC

517 E Center St Apt 155
Anaheim

Virgil's Auto Body & Paint, Inc.

3479 Old Conejo Rd
Newbury Park

VISTA CAR LEASING

2661 EDEN PL
Encino

VISTA LINCOLN-MERCURY

21701 VENTURA BLVD
Woodland Hills

WeGoLook LLC

100 NE 5th St

WEST BANK LEASING

18757 BURBANK BLVD
Tarzana

WEST COAST CAR RENTAL

1556 N La Brea Ave # 2
Los Angeles

Westlake Independent Automotive

31290 La Baya Drive #1
Westlake Village

WESTSIDE CAR RENTALS

3071 S ROBERTSON BLVD
Los Angeles

WOLF AUTO CONSULTING SVC

19641 PARTHENIA ST
Northridge

WONDRIES DISCOUNT RENT A CAR

726 E MAIN ST
Alhambra

XLNT AUTO SALES & LEASING

17071 VENTURA BLVD
Encino

XOTIC AUTO LEASING

4430 SANTA MONICA BLVD
Los Angeles

YAN AUTO SALES & LEASING

1828 W BURBANK BLVD
Burbank

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Los Angeles Zip Codes

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