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Car Rental Companies to Avoid

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Top Rated Car Rental Companies

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F
"I have collision coverage through Visa/MetLife and I explained that to them, but they told me that that coverage was not complete or had been changed and I would" still need their collision coverage. I yielded and got the additional coverage, but when i called Visa, they informed me that the coverage had not changed and was sufficient for the rental car. Enterprise kept pressing the issue that it was not covered, when it was. Visa assured me that I was right in my argument to Enterprise, but Enterprise wouldn't yield on it. It just sticks in my craw that I paid for something that I didn't need and didn't want, but they wouldn't make any correction. It's a terrible way to do business. They're essentially cheating people out of money.

-John M.

F
"I was to be picked up at Home Depot at 3 PM. Called at 2:45 to remind them. Had to call again at 3:15 and I was finally picked up at 3:40 PM. Home Depot was 10 minutes" from Enterprise office. Drove away in "non-smoking" rental car and smoke smell was so bad I had to go back the next day to exchange it. Second car had sickening air freshener smell and driver's seat sat down so low it felt broken. I drove it anyway. Got charged $70 extra to drop off at airport 30 minutes from Enterprise office. Early flight so no one to check me in. Had to use key drop. Enterprise is claiming the car had damage and was "almost undriveable" even though I drove it at 80 mph (legal on Texas tollway) for 45 minutes to get to the airport.

-David L.

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Local Articles in Los Angeles

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

Bus leaving rider behind.
Travel Agencies, Limousine Service, Rentals - Cars

No matter how well you plan a vacation, sometimes, things just don’t go your way ...

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Travel Agencies, Travel Medicine, Limousine Service, Taxi/Shuttle Service, Rentals - Cars, Animal & House Sitting,

Spring break, a family road trip, traveling abroad, summer vacation ...

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

Angie's List
Auto Sales, Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair, Rentals - Cars

Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

Angie's Answers

?
Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
?
Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
?
?
?

Car Rental reviews in Los Angeles

F

Rating
After a long shuttle bus ride to the rental car facility, we walked over the the Budget counter to see one guy working and a line of about 20 people. No other company had a line at their desk. The manager refused to help and only poked is head out to hang up some signs and argue with some other people. It took over an hour to get my car from a guy that seemed to hate his job. When we returned this rental a few days later we encountered the same lazy attitude from the parking lot employees...Never again with Budget!
- Michael F.
C

Rating
I scheduled the car to be picked up at the Altamonte Springs
Los Angeles Car Rental Companies Provider Name Locked
just outside
Los Angeles Car Rental Companies Provider Name Locked
.
My ride from the airport drove me there and there was no more
Los Angeles Car Rental Companies Provider Name Locked
office in the hotel - no contact with me, the 1-800 number contact didn't even know there was no more
Los Angeles Car Rental Companies Provider Name Locked
office there. So we googled the next closest
Los Angeles Car Rental Companies Provider Name Locked
(several miles away) and took a
Los Angeles Car Rental Companies Provider Name Locked
they might be there still and know something. The gentleman behind the counter told me he had tried to call me the day of my flight using my home number - there was no message. He also have 2 other cell numbers to call, but didn't try. I ask him about some kind of compensation and he said he'd give me an upgrade - well, after sitting in the car about 15 minutes, I could tell it was a 'smoker' car; it ran rough and jerked when given gas. I did buy a can of spray febreeze and kept using it in the car - I left it for the next unfortunate soul at the airport.
So, I chalked it up to 'live and learn' and hope AAA can use another company else; I get my own car from someone.
- mary S.
F

Rating
I booked a
Los Angeles Car Rental Companies Provider Name Locked
full size car from priceline, full price paid $268 for a week. I was given a camry. And I did not ask for an upgrade.
When I returned the car, I was charged another $172. I saw that but was in a rush, so when i reached home, i inquired with priceline. I was told it was because I upgraded my vehicle.
Well I specifically refused upgrade. and I DID NOT KNOW that Camry is not their full size car and why did they still give me that??
When i call them, they say well I signed for an upgrade and they cannot do anything!!
That's misleading and cheating.
Never again
Los Angeles Car Rental Companies Provider Name Locked


- Awais S.
A

Rating
This was one of the best car rental experiences I have had. The rental process was quick, all details were explained adequately. We were able to choose one of several models of small SUVs (the vehicle class we chose) to fit our needs (we needed decent
Los Angeles Car Rental Companies Provider Name Locked
space but not a large back seat). Checking the vehicle back in at the end of our stay was also very quick. Would highly recommend Thrifty!
- Susan K.
A

Rating
Diamond employees do a great job of returning phone calls promptly and providing me with the information I need to keep all of our vehicles in good condition. Though a dealer had suggested that I needed more routine maintenance, Diamond confirmed that, in fact, all I needed to do was a tire rotation. The recommendation as to where I should have that done also saved me $50 or so.
- Adrienne D.
F

Rating
Wow, Unbelievably RUDE to their customers. I was quoted price on the phone and when I called back to book the rental the price had changed. When I asked why the price changed the guy on the phone instantly became rude, condescending, and augmentative. Instead of answering my question, he simply said "This isn't going to work" and hung up on me.
I was just trying to be nice and give them business...

- Donald Z.
D

Rating
The driver allowed people from the street into our party bus where all of our personal items and wallets were located when non one was on the bus and without our permission or knowledge. When I called them to ask for a supervisor, the person took my phone number and I have yet to receive a call back.
- Mary Jo H.
A

Rating
Wanted to rent a car while mine was in the shop, went for weekly rental as my car would take several days to be finished. Rented one of the cheapest cars as far as price, and received a Nissan Versa Note, which has auto, air, and a lot of options. The car was very clean, well maintained, and very fun to drive. I actually would have considered buying this car from Enterprise if for some reason mine was not able to be fixed.
I have used Enterprise in
Los Angeles Car Rental Companies Provider Name Locked
Missouri, and
Los Angeles Car Rental Companies Provider Name Locked
and
Los Angeles Car Rental Companies Provider Name Locked
Cajon. I was impressed each time with the quality of the cars, and the professionalism. I also have appreciated the lack of hard-sell when it comes to the expensive rental-car insurance, which I normally do not spring for.
- Dennis F.

Car Rental Companies in Los Angeles

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

RENT 4 LESS

16297 VALLEY BLVD
Fontana

RENT 4 LESS

1645 N EL CAMINO REAL
San Clemente

RENT 4 LESS

824 E COMMONWEALTH AVE
Fullerton

RENT 4 LESS CAR RENTAL

3202 LINCOLN BLVD
Santa Monica

RENT 4 LESS CAR RENTAL

174 S E ST
San Bernardino

RENT 4 LESS CAR RENTAL

1500 ADAMS AVE
Costa Mesa

RENT 4 LESS CAR RENTAL

24881 ALICIA PKWY
Laguna Hills

RENT 4 LESS TRUCK RENTAL

15312 HAWTHORNE BLVD
Lawndale

RENT 4 LESS TRUCK RENTAL

15132 BEACH BLVD
Garden Grove

RENT A WHEEL

11726 San Vicente Blvd Ste 400
Los Angeles

RENT A WHEEL

715 E ARROW HWY A
Glendora

RENT DIRECT

16246 WHITTIER BLVD
Whittier

RENT FOR LESS

1128 W SANTA ANA BLVD
Santa Ana

RENT FOR LESS

3600 E PACIFIC COAST HWY
Long Beach

RENT FOR LESS

2533 N LAKEWOOD BLVD
Long Beach

RENT FOR LESS

2673 HARBOR BLVD
Costa Mesa

RENT FOUR LESS

2201 S HARBOR BLVD
Anaheim

RENT RITE

525 N SEPULVEDA BLVD
El Segundo

RENT RITE AUTO RENT

4820 W CENTURY BLVD
Inglewood

RENT-4-LESS

724 E SAN BERNARDINO RD
Covina

RENT-A-WRECK

125 S 7TH AVE
La Puente

RENT-A-WRECK

9491 SIERRA AVE
Fontana

RENT-A-WRECK

824 E COMMONWEALTH AVE
Anaheim

REPUBLIC FLEET SVC

2151 MICHELSON DR
Irvine

REPUBLIC FLEET SVC

3187 AIRWAY AVE
Costa Mesa

RESEDA RENTALS

2945 E VENTURA BLVD
Oxnard

REX RENT A CAR

5250 W Century Blvd Ste 102
Los Angeles

Reyes RV Rentals

20832 valerio st
Winnetka

Richardson Auto Body, Inc.

114 N. Eighth Ave.
Upland

RIDGELINE AUTO RENTAL

23521 CREST FOREST DR
Crestline

RITZ LEASING

1130 S BRAND BLVD
Glendale

RITZ RENT A CAR

4858 W CENTURY BLVD
Inglewood

RITZ RENT A CAR

3400 Irvine Ave Ste 214
Newport Beach

RITZ RENT-A-CAR

9109 S SEPULVEDA BLVD
Los Angeles

ROBERT STEVENS INVESTMENTS

150 S DOHENY DR
Beverly Hills

ROCKET RENT A CAR

6333 BRISTOL PKWY
Culver City

ROLAN CAR 4 LESS

212 S GRAND AVE
Santa Ana

ROLLEX CAR RENTAL & LEASING

1209 W 190TH ST
Gardena

Rollings Automotive

242 W Commonwealth Ave
Fullerton

ROUTE 66 CONSULTING INC

26812 AVENIDA LAS PALMAS
Capistrano Beach

ROXXY RENT A CAR

9140 S SEPULVEDA BLVD
Los Angeles

ROYAL AUTO LEASING

9457 RUSH ST
South El Monte

S & P RENTALS

7381 WESTMINSTER BLVD
Westminster

S & S AUTO BROKERS

2124 MAIN ST
Huntington Beach

SAKURA RENT-A-CAR

5250 W CENTURY BLVD
Los Angeles

SAKURA RENT-A-CAR

248 E 1ST ST
Los Angeles

SAN PEDRO AUTO BODY

789 W BATTERY ST
San Pedro

SAVE-ON CAR RENTAL INC

6644 LANKERSHIM BLVD
North Hollywood

SAVON RENT-A-CAR

6638 LANKERSHIM BLVD
North Hollywood

Schiro's Collision Repairs

7908 Lankershim Blvd
North Hollywood

SCV German Car Service

17765 Sierra Hwy
Canyon Country

SEA BREEZE COLLISION CENTER INC

15622 MOSHER AVE
Tustin

SEARS CAR & TRUCK RENTAL

539 W VALLEY BLVD
Alhambra

SELECT RENT-A-CAR

1544 S HARBOR BLVD
Anaheim

SENNA AUTO INTL

21176 S WESTERN AVE
Torrance

SHAYAN MASON

8622 BELLANCA AVE
Los Angeles

SHOWCASE RENTAL CARS

3939 W COAST HWY
Newport Beach

SIERRA LEASING MOTORS

1308 S BRAND BLVD
Glendale

SILVER OAK LEASING CO

61 E Yale Loop
Irvine

SNA Auto Rental

4360 Campus Dr
Newport Beach

SOUTHWEST LEASING

7807 Santa Monica Blvd
Los Angeles

SOUTHWEST MIDWAY CAR RENTAL

1800 S SEPULVEDA BLVD
Los Angeles

SPECIALTY AUTO RENTALS

5015 VAN NUYS BLVD
Sherman Oaks

STAR LEASING

PO BOX 74711
Los Angeles

Starlight Limousine

12127 Mall Blvd.
Victorville

STOP THEN GO RENT-A-CAR

18021 SKY PARK CIR
Irvine

SUNDANCE AUTO LEASING

324 POMONA AVE
Long Beach

SUNRISE LAX PARKING

6155 W 98TH ST
Los Angeles

SUNRISE RENT A CAR

9204 AIRPORT BLVD
Los Angeles

SUNRISE RENT-A-CAR

2235 E 4TH ST
Ontario

SUPER CHEAP CAR RENTAL

18017 SKY PARK CIR
Irvine

SUPER CHEAP CAR RENTAL

5231 W Imperial Hwy
Los Angeles

SUPREME AUTO LEASING

12225 SOUTH ST
Artesia

Surf City Collision Center

16575 Beach Blvd
Huntington Beach

The Accident Attorneys' Group

633 W 5th St
Los Angeles

The Hertz Corp

1740 Aviation Blvd
Redondo Beach

The Ink Guys

15872 Boyle Ave
Fontana

THRIFTY CAR RENTAL

5440 W CENTURY BLVD
Los Angeles

THRIFTY CAR RENTAL

3450 E AIRPORT DR
Ontario

THRIFTY CAR RENTAL

18601 AIRPORT WAY
Santa Ana

THRIFTY CAR RENTAL

18501 DEVONSHIRE ST
Northridge

THRIFTY CAR RENTAL

5971 PLACENCIA ST
Goleta

THRIFTY CAR RENTAL

3500 IRVINE AVE
Newport Beach

THRIFTY CAR RENTAL

3500 E COLORADO BLVD
Pasadena

THRIFTY CAR RENTAL

4327 ROSEMEAD BLVD
Rosemead

THRIFTY CAR RENTAL

3558 ADAMS ST
Riverside

THRIFTY CAR RENTAL

440 RIVER RD
Corona

TOPAZ AUTO LEASING

7807 Santa Monica Blvd
Los Angeles

TOWN RENT A CAR

13815 CRENSHAW BLVD
Hawthorne

TOWN RENT-A-CAR

10408 ROSECRANS AVE
Bellflower

TOYOTA RENT A CAR

1500 N SEPULVEDA BLVD
Manhattan Beach

TravelJMB

8405 Staniel Cay

TRITON ACCEPTANCE CORP

PO Box 700
Yorba Linda

U SAVE AUTO RENTALS

1 Vía San Remo
Rancho Palos Verdes

U SAVE CAR & TRUCK RENTAL

4200 CAMPUS DR
Newport Beach

U-SAVE AUTO RENTAL

1 AUTO CENTER DR
Tustin

U-SAVE AUTO RENTAL

510 ANACAPA ST
Santa Barbara

U-SAVE AUTO RENTAL

14726 GOLDENWEST ST
Westminster

U-SAVE AUTO RENTAL

310 S FAIRVIEW AVE
Goleta

U-Will Rent A Car

395 South G Street
San Bernardino

UNITED AUTO RENTAL

4425 E AIRPORT DR
Ontario

UNITED AUTO RENTALS

3931 Birch St
Newport Beach

UNIVERSAL RENT A CAR

118 S CRESCENT HEIGHTS BLVD
Los Angeles

UNIVERSAL VAN RENTAL

5250 W CENTURY BLVD
Los Angeles

Upland Collision Craft

1785 W Arrow Route
Upland

Upperclass Limousine

20410 E Holt Ave
Covina

USED AUTO RENTERS

125 S 7TH AVE
La Puente

V N CAR RENTAL

13231 BROOKHURST ST
Garden Grove

VALUE AUTO LEASING

22231 Mulholland Hwy Ste 204A
Calabasas

VALUE RENT-A-CAR

2106 E COLORADO BLVD
Pasadena

Value Rental Car

2106 E Colorado blvd
Pasadena

VIEW PARK LEASING

5767 UPLANDER WAY
Culver City

VIP RENT A CAR INC

517 E Center St Apt 155
Anaheim

Virgil's Auto Body & Paint, Inc.

3479 Old Conejo Rd
Newbury Park

VISTA CAR LEASING

2661 EDEN PL
Encino

VISTA LINCOLN-MERCURY

21701 VENTURA BLVD
Woodland Hills

WeGoLook LLC

100 NE 5th St

WEST BANK LEASING

18757 BURBANK BLVD
Tarzana

WEST COAST CAR RENTAL

1556 N La Brea Ave # 2
Los Angeles

Westlake Independent Automotive

31290 La Baya Drive #1
Westlake Village

WESTSIDE CAR RENTALS

3071 S ROBERTSON BLVD
Los Angeles

WOLF AUTO CONSULTING SVC

19641 PARTHENIA ST
Northridge

WONDRIES DISCOUNT RENT A CAR

726 E MAIN ST
Alhambra

World Passport Travel, CruiseOne

Virtual Company
South Gate

XLNT AUTO SALES & LEASING

17071 VENTURA BLVD
Encino

XOTIC AUTO LEASING

4430 SANTA MONICA BLVD
Los Angeles

YAN AUTO SALES & LEASING

1828 W BURBANK BLVD
Burbank

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