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Kansas City Internet Service Articles
Internet Service reviews in Kansas City
When I asked the customer retention person for the supervisor, she left me on terminal hold & transferred me to some rep in another dept.I'll take time to go in person to return their stinking boxes DURING MY MOVE and then tell everyone on earth what a crummy company they are.
I guess that's one way to retain business - don't cancel service when the customer needs it cancelled. Just continue to bill whether they can accommodate your ludicrous policy or not.They stink. I'll never say a good word about them again. I'm just sorry I didn't switch sooner. They don't deserve a dime of my money . . .”
In the meantime, one of the satellite providers has offered us a package of OVER 140 CHANNELS for FOUR DOLLARS MORE PER MONTH. But wait! For the first year, we'll get an additional $10 off per month, meaning we'll increase channels six-fold for $6 less per month for the first twelve months, and $4 more per month thereafter. We would be FOOLS not to get so much more for our money!
I will say, however, that if TWC ever goes to a "cafeteria plan" that would allow us to choose, say" our top ten or twelve must-have cable channels for a comparable rate, we would do with a lot less than 140 channels to have exactly what we want at a price that allows us to keep our monthly cable bill low so we can splurge on happy hours and dancing shoes.
This run around went on for two days after which time I was told the area wide outage was fixed (but no one could tell me when or what caused it) but now there was a problem with our equipment. Earliest they could get a tech out was five days later. So - seven days without internet, phone or cable. Unacceptable. I'm a student who relies on online access as well as someone who conducts all my personal business online. I called another provider who is hooking me up two days earlier than
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