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Kansas City Internet Service Articles

Homeowner says Kansas City cable company hiked rates without notice

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Time Warner Cable of Kansas City, Mo.

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Kansas City Internet Service Providers Reviews

"My internet service went out on 5/16/09. I thought it was due to a storm, but when it wasn't up the next day I called and let a representative know of the issue. It was never fixed, so I called every day for the next four or five days and kept being told different things each time. I was busy all the next weekend, then called the next Monday again. I was told that the entire issue had resulted from an
Kansas City Internet Service Providers Provider Name Locked
internal update of some sort that hadn't been completed properly, and it would definitely be back up the next day.
Kansas City Internet Service Providers Provider Name Locked
and behold, the next day it was not fixed. I called in and canceled, and requested that my billing be adjusted so that I not have to pay for the week and a half without service. They actually rolled the bill back one month to appease me, which was cool, but I still canceled and began service with a different provider. If you are looking for customer service,
Kansas City Internet Service Providers Provider Name Locked
is not the way to go.
"I had six visits from time
Kansas City Internet Service Providers Provider Name Locked
teams over a 6 week period. Never the same team twice. No team got clear on what the problem was, or understood how the existing cable was installed. Each blamed the other for not fixing the problem. I finally paid an electrician to install the needed cable above the drop ceiling. Now I'm going to be fighting the bill, since they want me to pay from the day the first installed came on site. I would not use them again, if I had a choice of cable providers."
"We had some repair work done requiring a new line and it has been draped on the neighbor's fence and on our lawn for the last 2 months. I would quit these guys in a second if I thought I would get the same service from another company. The it stuff is fine, but the follow up is terrible."
"So why are we leaving them? We can no longer justify what we pay for what we get. We am in a very low price category as internet/cable bundles go - only $54 per month. However, not that long ago (say about 16 months ago), we paid $31 per month for more. We're not TV hounds. We prefer to pay way less for cable and spend the money on going out to experience live performances in the company of people like us - out creating our own "reality" instead of watching it on a screen. So we signed up with TWC for what I basically called "reception." It included TBS, WGN, ION, WE, and a handful of cable local channels - a local weather station, channel 2 - local government, and CAS - "classic arts showcase" (which we just love). This combo was just fine for us; it improved reception, saved us from the dreaded digital box, and gave us just enough options for our viewing habits. The problem is the price kept increasing (to more than double now) as the channels started dwindling. First WGN was cut, now we've been notified ION and CAS will go digital and we have to add a box at an additional charge if we wish to keep it.
In the meantime, one of the satellite providers has offered us a package of OVER 140 CHANNELS for FOUR DOLLARS MORE PER MONTH. But wait! For the first year, we'll get an additional $10 off per month, meaning we'll increase channels six-fold for $6 less per month for the first twelve months, and $4 more per month thereafter. We would be FOOLS not to get so much more for our money!
I will say, however, that if TWC ever goes to a "cafeteria plan" that would allow us to choose, say" our top ten or twelve must-have cable channels for a comparable rate, we would do with a lot less than 140 channels to have exactly what we want at a price that allows us to keep our monthly cable bill low so we can splurge on happy hours and dancing shoes.
"Our service went out (which in truth is not all that unusual) so I called. I was told there was an area wide outage and it would be fixed as soon as possible.
This run around went on for two days after which time I was told the area wide outage was fixed (but no one could tell me when or what caused it) but now there was a problem with our equipment. Earliest they could get a tech out was five days later. So - seven days without internet, phone or cable. Unacceptable. I'm a student who relies on online access as well as someone who conducts all my personal business online. I called another provider who is hooking me up two days earlier than
Kansas City Internet Service Providers Provider Name Locked
can come out. I cancelled my services with them and can't wait to switch to Google in the fall.

All Internet Service Providers in Kansas City, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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Faulkner Micro Computer Services LLC

113 Circle Dr
Liberty, MO


Lees Summit, MO


Costa Mesa, CA

Fly Media Productions, LLC

225 Parkway 575 #620
Woodstock, GA


7401 Summerhill Road
Boston, GA


2012 SOUTH
Lexington, MO


P.O. Box 542
Lexington, MO

Full Rotation Group

90 Lackawanna Ave
Buffalo, NY


Grandview, MO

Geoff Eiffert Company Llc

5662 S Terry Ave
Springfield, MO

gone south computing

4316 Mercier ST
Kansas City, MO

Google Fiber

1814 Westport Rd
Kansas City, MO

Green Planet Web Design

236 2nd Ave
Quantico, VA

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

High Impact Website Design & CRM

4012 S Rainbow Blvd
Las Vegas, NV

Homemade Design

41 Monument Ave
Boston, MA


4017 Sunvalley Dr
Norman, OK