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A
"We had
and Bath do the remodel of our master bathroom in January. We were so happy with the work that they had done on the bathroom that" there was no question who we were going to use to update the kitchen. The initial consultation took place in April and the job was booked in June. The cabinets were 17 years old and showing it, the counter tops were white
, and the back splash was plain white tiles. We discussed the pros and cons of replacing or refinishing the cabinets with our project manager. Additionally, we asked for guidance on what to do with the box lighting and placement of the microwave. The project manager suggested that we install under cabinet lighting to highlight the back splash and counter tops as well as bringing more light to the work areas. We were given advice that made the project a success. We made several trips to the Tile Store looking for inspiration for the back splash and settled on a natural stone. Additionally, we traveled between the Tile Store and Top Masters to get a better idea how the tile we were considering would look next to the granite we were considering. Work started on August 18 with the removal of the counter tops, sink, and removal of the back splash. The
& Bath (MK&B) workers covered the hard wood flooring with cardboard and installed a plastic wall at the end of the kitchen to contain the dust from the demolition. Top Masters came in to measure for the new granite counter tops. While waiting for the granite, the workers installed the under cabinet lighting, repainted the light box, and prepared the surface for the new back splash. Once Top Masters had installed the new granite the MK&B workers reconnected the sink and installed the new faucet that we had selected. Per design, there was one seam in the granite cabinet. The Top Masters installer was justifiably proud of the scant seam. Unfortunately I did not like the light epoxy color which seemed to emphasize the seam. MK&B's installer
agreed with me and contacted Top Masters on our behalf. We also made one change which affected Top Masters. We originally had planned on a stand alone
, however, we found a set-in
at Nebraska Furniture Mart for $100 more than what we were going to pay for the stand alone. This required an additional piece of granite to fill in behind the
. MK&B and Top Masters handled this change and the grout color change with no difficulty. One feature that we debated was where to locate the microwave. Originally, the microwave was on the counter and a non-vented hood was above the
. We weren't sure if we had enough clearance to put the microwave above the
. On one of many shopping trips to Nebraska Furniture Mart, we were given the clearances we needed to properly install the microwave above the
. It turned out that we had the space needed and decided to put the microwave over the
. We ended up purchasing the microwave, dishwasher, and refrigerator from Factory Direct Appliances. The MK&B workers installed the
, dishwasher, and microwave. The refrigerator was delayed and was installed by Factory Direct. The work performed by MK&B was completed in mid-September. MK&B brought in Cabinet ReStyling & Custom Painted Furniture to do the cabinet refinishing. They were actually the 2nd cabinet finishing subcontractor that we met with.
looked at our granite and back splash samples and suggested a paint color that was spot on correct. Her advice was a welcome "freebie" and generated goodwill. We're very happy with the color. The cabinet work began in mid October. They removed the doors and drawers and took them with them to remove the old hardware, clean them, and glaze them. They came back and spent three days doing the frames and sides of the cabinets. Two days later they returned and rehung the doors with the new hardware and put the drawers back in. The final day nearly ended on its head when we opened the boxes and found that we were shipped the wrong color hardware. Cabinet ReStyling & Custom Painted Furniture got on the phone to coordinate with MK&B and jumped in their car to go pick up the correct hardware to finish the job on time. With the completion of the cabinet glazing the kitchen remodel project was completed and we now have a kitchen with a big WOW factor.

-Mike M.

A
"I got three bids and accepted the bid from
because I liked the process he described for the work.
kept in touch and" answered our questions from the bid process until the work was finished. The work performed included sanding, staining and coating the floors; and buffing and coating some of the floors. They arrived on time, took care to match existing finishes, and cleaned up when they left. The entire crew was courteous, friendly and professional. We had one problem with the work, but
and his crew came the next day to correct the error. Our floors look very good and I would use this company again and recommend it to my friends.

-TRUDY B.

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Local Articles in Kansas City

Bamboo flooring costs less than and duplicates the look of hardwood flooring - and it's more eco-friendly.  (Image courtesy of Angie's List member James M.)

Explore these green options for your new flooring

If you're looking for eco-friendly flooring, research and understand the composition of the flooring, as well as the adhesives, glues and other products used during the installation.

Bamboo flooring costs less than and duplicates the look of hardwood flooring - and it's more eco-friendly.  (Image courtesy of Angie's List member James M.)

Wood floor alternatives

Consumers have many choices beyond traditional hardwood floors, including wood laminate and renewable sources such as bamboo, cork and even leather. Some alternatives look virtually the same as hardwoods.

Although it looks and feels like wood, bamboo is actually a grass. (Photo courtesy of Angie's List member Kent T. of Ossining, N.Y.)
Flooring Sales/Installation/Repair

Instead of going the conventional route with flooring, think outside the box and try a different flooring material, such as bamboo, cork, glass or stone.

laminate flooring
Flooring Sales/Installation/Repair, Fitness - Training

If you're planning a home gym, have you thought about the flooring? A safe workout surface can protect your joints. Learn how to choose your best option.

Vinyl plank flooring is a cost-efficient, practical choice for homeowners who don't want to pay for hardwood. (Photo courtesy of Angie's List member Alexandra K. of Wilmington, N.C.)
Flooring Sales/Installation/Repair

Vinyl plank flooring can be a cost-efficient practical choice for active rooms in your home and a worthy, less expensive alternative to hardwood flooring.

2 little dogs in a basket
Flooring Sales/Installation/Repair

Dear Angie: We’re considering luxury vinyl flooring for our kitchen. Is this a good option for a house with pets? — Lynn A., New Milford, Connecticut

Inspiration & Ideas

Macauba Quartzite countertops
new kitchen tile backsplash
fun modern living room
bedroom design
sleek dining room design
kitchen with white granite countertops and stainless steel appliances

Angie's Answers

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From the wall street journal online:

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated. 
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Agreed.  If you have existing cracking in porcelain you need to know the cause first.  I don't know of any reputable contractor that would dare install tile over existing tile.  Also, any manufacturer warranties for defects would be null due to improper installation.  Did the contractor offer this solution or did you ask for it?  The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par.  The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right.  This floor could end up costing you double what it should if it's not done right.

Todd Shell
Todd's Home Services
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Flooring reviews in Kansas City

A

Rating
We had made the appointment for 8 am however at 8:30 I received a call from the contractor saying he did not realize the appointment time was for 8 am since appointments are usually scheduled for 9 am. He apologized and said he would be there at 9 am. He was very nice about it and he showed up at 9 am, maybe even a few minutes before. Once he looked everything over he decided the job would run more smoothly with a second person. That way, he knew the job could be finished in one day thereby ensuring I would not have to take another day off work. Also by having a second person, the total number of billed hours would be fewer because of the time that would be saved by not having to repeatedly crawl up into the attic and then go back down to the bathroom. Two people allowed one person to work up in the attic while the other stayed down in the bathroom. I very much appreciated that the worker took these things into consideration. They were super nice and helpful and told me what they would be doing. They protected the hardwood floors with drop cloths and cleaned up after themselves and just did a great job. The fan works really well and I am 100% percent satisfied with the service I received. I know people have indicated the cost for this group is high but their work ethic is great and that is hard to put a price on. After finishing the job the contractor even took two minutes to take a look at my bathroom sink because it was draining slowly. I had already cleaned out the p-trap so I knew that was clear. He raised the level of the stopper and it drains just a bit faster now. Awesome!


- KAREN G.
A

Rating
The job was completed a day and a half earlier than anticipated which was great.
Kansas City Flooring Installers Provider Name Locked
, the person handling the job, was nice, polite and hardworking.
- Martha S.
A

Rating
It was fantastic.
Kansas City Flooring Installers Provider Name Locked
was a pleasure to work with. His bid was better than 2 others, and he explained the process all the way to completion. A few things came up during installation that he fixed from our existing floor, and he stuck with his original bid. I would highly recommend this company. After having issues with some other contractors, it was very refreshing!!
- Ken P.
F

Rating
I paid this company
Kansas City Flooring Installers Provider Name Locked
"
Kansas City Flooring Installers Provider Name Locked
" to provide a nice
Kansas City Flooring Installers Provider Name Locked
floor coating. All I wanted was a nice
Kansas City Flooring Installers Provider Name Locked
garage floor for my 30x40 shop. I had two other bids for $3500,
Kansas City Flooring Installers Provider Name Locked
provided me with an estimate for $5000. I trusted him and what he had to say. I also trusted the reviews others posted on Google, Angies list and
Kansas City Flooring Installers Provider Name Locked
where he buys his product. But most of all I trusted the hand shake that
Kansas City Flooring Installers Provider Name Locked
gave me. Everything went smooth until the floor started pealing up after the first car parked in on the floor two weeks after the floor was completed.
The unfortunate thing for me is he has promised and promised and promised to come fix his failed floor. My wife and I have both waited and he never shows up. He has a lot of excuses. Instead of excuses just be honest and do what you say you are going to do. Hey life is not perfect, and people will understand but don't just leave customers hanging in the wind. People are understanding when things come up, but to not to show up and not to call that's just bad business.
The facts are
Kansas City Flooring Installers Provider Name Locked
with
Kansas City Flooring Installers Provider Name Locked
knows a lot about this stuff, but to be a business owner, try again. You should not treat customers or anyone that way. You can not leave employes on a job while you disappear unless you are 100% certain they can handle the job.
Kansas City Flooring Installers Provider Name Locked
really wants to be a business owner, but doesn't want to take care of his business when an accident occurs. Its not the end of the world when something goes wrong. Heck no one is perfect, just take care of your customers.
The fact is a customer that has a bad experience will tell everyone, a customer that has a great experience will tell one person. This is a fact. All I wanted was him to do the right thing.
- JULIE G.
B

Rating
Overall it went well but 3 days to do floors actually turned into 5 with weekend and can't go in on the 3rd day. The actual team did not speak english well but the receptionist/admin called me to discuss things when they had questions.
Kansas City Flooring Installers Provider Name Locked
was very prompt and easy to get ahold of when I needed the quote and then disappeared when I had questions or issues. I would call him and then his admin would return my call which is so unprofessional. I stopped calling after a while. Other the the communication issues I am very happy with the work they did.
- Lori E.
A

Rating
They responded to our initial call quickly, and gave us a written estimate and explained every step in the process. They came on schedule, and worked quickly and cleanly. We were impressed by the two workers who took time to explain what they were doing and how to take care of the floor. They took time to get a good color match. It looks great and we are very pleased. We do not hesitate in recommending them.
- MARION C.
A

Rating
The salesman was well informed and provided options, pros, and cons for the project. The carpet installer moved the furniture with little effort, removed the old carpet, installed the padding and new carpet in my office (12' x 12') in short period of time. The completed carpet project was high quality & gorgeous. There were a few more challenges with the laminate wood for my connecting exercise room, in that, (1) it was scheduled for one day but was rescheduled twice due to the contractor crews being busy with other jobs, and (2) having an issue with transitional pieces for the laminate connecting the office carpet and another room which had ceramic tile.
Kansas City Flooring Installers Provider Name Locked
representatives kept me informed about the delays and provided me a discount for the delays. The laminate contractor worked with me to get the issue with the transitional pieces resolved. The completed laminate project is beautiful and I am very satisfied.
- Patricia B.
A

Rating
I would highly recommend this company. They're a small company who's been in business for a very, very long time.
hey are personable, no matter what size your job is. They were quick to give me an estimate (very reasonable) for the whole house, but we elected to do partial wall-to-wall and some area rugs to match. Because of the time crunch for a wedding shower, they even took the carpet pieces for the rugs in and had them bound. So the day of the install, everything was done. No cleanup needed on our part. We could concentrate on the wedding shower! We love the carpet!
- Kathy P.

All Flooring Installers in Kansas City, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

TRUSTED HOME IMPROVEMENT LLC

PO BOX 22758
Kansas City

Turner Painting Co

600 NE Ash Street
Lees Summit

Ultimate Construction

1107 South Sunny Nook School Road
Buckner

Unique Epoxy Designs

7707 NW 75th St
Kansas City

URBAN TILE & STONE

Kansas City

Uttley Construction

120 S Darrowby Dr
Raymore

Victory Cleaning Systems

10667 Widmer Rd.

VINTAGE HARDWOOD & TILE

202 CHIPPEWA LN
Greenwood

VJ Ingracia Flooring LLC

1824 Jasper St.
Kansas City

W C TINGLE CO

2615 NE HAGAN RD
Lees Summit

W.F. Flooring

9209 lichtenauer dr
Excelsior Springs

Wags Remodeling

Independence

warren coffman

1723 nw 655rd
Kingsville

Weber Flooring, Joe's Carpet Outlet

5870 NW Prairie View Rd
Kansas City

White Box Designs, LLC.

534 NW North Shore Dr
Kansas City

Wholehouse Flooring

13440 Holmes Rd
Kansas City

Wholesale Carpet Shop

1630 Liberty St
Kansas City

WILSON'S FLOOR COVERING INC

15335 Knighton Ave
Platte City

WOOD PERFECT HARDWOOD FLOORS

5559 NW Barry Rd #279
Kansas City

XTREME FLOORS

1601 S US HWY 169
Smithville

Young Remodeling

P.O. Box 414864
Kansas City

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