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Kansas City Countertop Installation Articles
Countertop Installation reviews in Kansas City
Update 11/5/2013: today we received a threatening email from
Encouraged by Angie's List reviews, I called for an estimate. The owner,
The estimate came in about the same as the others I obtained: about $3900 for "complete one day granite kitchen installation" and the materials - minus a sink yet to be chosen.
Templating was scheduled for about a week later, slab layout (when we indicate where the counters are cut from the stone) a few days after that and installation for about a week after that. So we set out to find our granite and marble and notified
Installation was postponed about 48 hours prior to the appointed time apparently due to the stone not being ready.
[Parts of my review have been removed by me here]
We felt we had to police every detail to force
[More review removed here by me]
Somehow, the white marble we chose acquired a bright "safety orange" spot which we had to point out and repeatedly were assured would be removed. When it was finally installed the orange spot remained and we had to send it back twice before finally giving up in disgust and deciding to just live with the repair that, to us, looks like the spot was scraped out with a screwdriver and filled with grey epoxy.
These are just brief examples of the many problems we felt occured with this job.
[more review removed here by me]
Professionalism was poor in our opinion.
Finally, after four long months of nearly constant frustration, many emails, trips to
Everything progressed very quickly - from bid to finished installation was about two weeks. We had some other work done at the same time, and
I felt very good about all the workers, and went off to work and let them do their job. I came home to a beautiful new kitchen. We're very satisfied, and enjoy our kitchen immensely.
ALSO -- he does complete remodeling jobs, which means just about any facet of work including electrical, plumbing, flooring, etc can be handled by him (he built his own house). If you're considering a job that includes more than just woodworking, I'd talk to
We would be happy to recommend
I looked around my front yard the next day and a sample was not to be found. I thought this was strange, someone wanting my business is not following through with an offer. Strike two.
A week latter I was getting bids on other projects so I thought I would give them one more
4:30 came and went so I called. The only number I had was the office number and no one was there to answer the phone. By this time I thought if he doesn't respect my time to just get the business I can imagine the delays or excuses if he were to get the bid.
At 5:00pm he arrived with a smile on his face as if he were on time. I said "your a little late aren't you?" and his reply was "I said 4:30 and it's only 5:00". I told him that a call would have been nice and he just shrugged and said the traffic took him a little longer and that he was doing the best he could. Again, I thought if this is the best he could do I don't want to waste anymore of my time. I told him this isn't going to work and he said "o.k." and walked off. And this was STRIKE THREE!”
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