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A
"called to confirm appointment, arrived on time, explained what and why. called a week later to check in and make sure we were happy

-Bob T.

F
"They pulled up in a old pickup truck that was not marked with company name, with equipment that I could buy at Walmart. I had added a wool rug to the job. They tried" to clean it by hand, one of the guys on his hands and knees scrubbing, didn't do much good at all, no deep cleaning with a powerful vacuum first either so he kind of just moved dirt around. In one bedroom, I had to go around the edges with a rag after they left getting up dirt that was on the carpet next to the walls. I would not recommend this company!

-Julie I.

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Angie's Answers

?

RUN, don't catwalk away !

If there is a strong urine smell, you have to assume their realtor noticed it even if they were acclimated to it and had them clean the carpets so there would be a chance of selling it. The fact there is still strong odor means it has saturated walls, run down behind baseboards, saturated carpet and mat and subfloor, etc.

Short of a total strip-down of all flooring and baseboards, shelves, mantles, etc and complete sanitizing and chlorine bleach treatment of thereby exposed surfaces followed by repainting and reflooring, you don't have a prayer of getting rid of it. If they let their cats spray and urinate in the house they probably did it all over the house, not in one area, as cats tend to want to go to the bathroom in a "clean" area, not in one fixed spot like dogs.

You are looking at probably $20,000 to get rid of the smell for sure, and even then if the house gets humid in rainy or hot sticky summer weather, the smell could come back out of subflooring, etc.

There are a lot of houses out there - I would bet you looked at this one with intent to buy because it was cheap compared to the competition - well, now you know why, and if you buy it I bet you will know why again every time you come into the house, and get run over by the same train when YOU try to sell it.

Just walk away.

?
Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The Super Service Award is the highest honor given to companies by Angie's List. The exclusive recognition is given annually to service companies who have achieved and maintained a superior service rating from our members throughout the past year. There is no fee to accept the award, and members look for Super Service Award winners when making a hiring decision because only about 5% of companies on Angie’s List meet the strict eligibility requirements. Being eligible is an excellent achievement!

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!
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Carpet Cleaning reviews in Kansas City

A

Rating
Very professional. Excellent service. Got all the pet stains out. My wife & I were very pleased. I would highly recommend to all my friends. AAA+ in my book!!!
- Jim I.
A

Rating
R&L did a great job and worked very well with my schedule. They arrived on time. We had already moved all of our household goods so we can't address if they moved furniture because they didn't need to. We had a $149 Angie's List Credit that covered 1800 square feet and one set of stairs ($330 value) and he charged me an additional ...More $250 to do the rest of the house (1400 sq ft and another set of stairs). Not too bad. I called my tenants and they said the carpets looked great!
- David P.
B

Rating
Everything went well over all. I purchased two hours of caulking for $114.00. The job needed more than two hours. I requested both clear and white caulking depending on the location of the caulking. The only issue I had was that there was a miscommunication in the restroom around the wood floorboard. I thought I requested clear caulking around ...More the wood, but he heard white caulking. He did a good job otherwise.
- Ambara A.
A

Rating
The employees were all good guys. They looked professional and acted the same way. You felt comfortable with them working un our home. Offered us advice on what to do about pet "problems" in the future.
- Steve B.
A

Rating
This is not the first time we have used RW. And we will continue to use them. They have cleaned several units for us and the level of quality is always spot on. They are extremely knowledgeable about various types of cleaning solutions, products and techniques. For instance, today we needed a carpet cleaned, we actually had anticipated that we would ...More need to just pull it out, it was literally horribly stained and even.... ah, crunchy from the last tenant who, it would seem, had used it more as a place to store his old food than to walk on it.....(LOLOL)!. But, we decided that since Will and Zinnia would be cleaning the rest of the apartment anyway we'd see what happened if you let Will clean the carpet........... OMG!!!!!!! It is an amazing transformation. The new tenant thought it was so beautiful that she asked us to please NOT replace it, she was so happy!!!! That is just one example of the challenging cleaning situations we've called them in for and they always handle them with thoughtful decision making and powerful results. Once again today, Will and Zinnia arrived at the job site, as always, excited by the challenge of a new situation, pleasant, friendly and eagle-eyed in their commitment to quality cleaning and excellent customer service. So we think that if you need it cleaned well, the FIRST TIME, look no further, in RW you have found the eye for quality cleaning you been looking for.
- Brooke S.
A

Rating
He worked quickly and placed protection under furniture legs where necessary. He pointed out issues and methods to prevent future problems. He also provided us a spot treatment when he left.
- Rhonda J.
A

Rating
The truck came on time as was scheduled. The employee was very professional. He explained me what he will do with all details.Did the job VERY good and professionally. Was very happy with job and price too. He also cleaned carpet for my mom, and she was very happy too. Will use their services all the time, plus they are the most affordable in the area. Good job!!!!
- iryna N.
A

Rating
When it was determined the preventative spray would not work well on one of the carpet types, he cleaned the stairs for free to compensate. Good old fashion customer service...very refreshing. Carpets look great! This is the second time we have used and will not be the last.

- William F.

Carpet Cleaners in Kansas City

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

180 Restore

3309 E 107th Terr
Kansas City

A & A Royal Auto Trim

647 W 39th St
Kansas City

A & M Cleaning Service

11423 Holly Ct
Kansas City

A Better Clean KC, LLC

11105 NW Walnut Creek Dr
Kansas City

A Green Way Home Cleaning Inc

3111 Wyandotte Street
Kansas City

A&D's Janitorial Cleaning Service

657 S 71st Terrace, Apartment 6 Apt 6

A-1 CHEM DRY

1118 E 78TH ST
Kansas City

AAA Results

1215 S Pleasant St
Independence

AAS Restoration Inc

3131 Wheeling Ave
Kansas City

Above and Beyond Cleaning

9504 E 63rd St Ste 215
Raytown

Advance Clean Solutions

8505 E 47th St
Kansas City

ADVANCED CARPET SYSTEM

5215 NW 83RD ST
Kansas City

Advanced Gutters and Remodeling LLC

1215 SW Hampton Ct
Grain Valley

AIR-VISION DUCTS The small company.

6708 Vermont Ave
Kansas City

All Action Contractors

303 North West Central
Lee's Summit

All American Construction Contractors

12500 NW Skyview Ave
Kansas City

All Season Renovations

1501 S Maywood Ave
Independence

AMERICAN CARPET & UPHOLSTERY CLEANING

P.O. Box 140692
Kansas City

AquaJan

11400 College Blvd

ASTAR CLEANING

7924 PASEO BLVD
Kansas City

Azure Carpet Cleaning

715 SE 13th St
Lees Summit

B&J Textures

11201 Orchard
Kansas City

B&W Handyman Company

11007 W. 49th St.

Belzer Carpet Cleaning

801 W 86 Ter
Kansas City

Benjamin Franklin Plumbing

7748 Troost Ave
Kansas City

bigFIX

2212 w 48th ter

Bock's Steam Star

6736 W 153rd St

BROOKE'S CHEM DRY

4751 S 13Th St

BROOKES CHEM-DRY

4246 NW 78th St.
Kansas City

BUILDING KEEPERS

1113 E 13th St
Kansas City

By His Grace Janitorial Service

P.O. Box 1048
Harrisonville

C & C CARPET CLEANING PLUS

PO BOX 46721
Kansas City

C & S Carpet Cleaning

919 Columbia Ave

CARPET CARE BY GARY RAY

1435 SWIFT AVE
Kansas City

CARPET CARE CARPET CLEANING

7419 E 51ST ST
Kansas City

Certified Carpet Systems Inc

4001 E 137 Ter.
Grandview

CJS Systems LLC

9600 E 53rd place
Raytown

Clean Co Fresh Carpet Cleaning

6212 NE Upper Wood Rd
Lees Summit

CLEAN INTERIORS

737 NW SOUTH SHORE DR
Kansas City

Cleaning Edge Inc

109 SW Cross Creek Dr
Grain Valley

Color Your Carpet

9733 Elaine Rd.

Darrell's Carpet & Upholstery Cleaning

1061 Maple Woods Dr
Liberty

DEATH TO DIRT

3914 WINDSOR
Kansas City

DELUXE CARPET CLEANING

4334 E 142nd St
Grandview

DG Busy Bee Cleaning Service LLC

6339 Blue Ridge Blvd
Raytown

DUMIT CARPET UPHOLSTERY & TILE

3406 MAIN ST
Grandview

Dumit Rug Cleaners

7746 Wornall Rd
Kansas City

DUMIT RUG CLEANING

7746 WORNALL RD
Kansas City

EBM Maintenance, LLC

PO Box 29018
Parkville

ENVOLVE

417 DELAWARE ST
Kansas City

Ever-Ready Pest Control Inc

7105 N Locust St
Kansas City

Express Fresh Cleaning

7504 E 134th Ter
Grandview

Faith Restoration INC

7751 Cleveland Ave

Fetz Cleaning and Restoration

7105 N Locust
Gladstone

FIBER CARE INC

9801 State Line Rd
Kansas City

FlipService LLC

13311 Ballentine St Apt 10

Floor Perfect

1915 Nebraska Ave

Fresh Scent Cleaning Service

300 E Armour Blvd
Kansas City

Friendly Cleaning Services

22 Drake Circle
Kansas City

GRIME SCENE

PO Box 9721
Kansas City

Hartley's Executive Cleaners

Grandview Road
Kansas City

HEAVEN'S BEST CARPET CLEANING

115 NE 102ND TER
Kansas City

HENRY E LYONS & CO

PO BOX 270691
Kansas City

Hernandez Remodeling

2501 n 49th terr

Holidays Catering and Hospitality Services

4121 St. John Ave
Kansas City

HOME RUG & DRAPERY CLEANING CO

14312 W 100TH
Kansas City

Hometown Painting & Flooring

604 NE Persimmon Ln
Lees Summit

Impact Restoration, Inc

7111 West 151st Street

Innovations in Floorcare

7778 N. Mercier Street
Kansas City

JT's Carpet Cleaning

2825 N 110th Ter

K & G Home Renovations

5031 Lees Summit RD
Kansas City

KARPET KLEEN

1625 SWIFT AVE
Kansas City

KC PROCLEAN

2947 N 83RD ST

L&B Carpet and Upholstery Cleaning

13001 Sycamore Ave
Grand View

Latona's Clean Team LLC

1819 Lauren Lane
Kearney

LEATHER PRO & INTEGRITY CARPET CLEANING

7809 E 134TH TER
Grandview

Lees Summit MaidPro

12920 Grandview Rd
Grandview

Legacy Carpet Cleaning

6115 Westgate St.

LIK-NU

11904 W 70TH TERR

LJ Janitorial Services

P.O. Box 24
Grandview

LOWE'S CARPET CLEANING

722 E 73RD ST
Kansas City

Malnar Remodeling

7415 stearns

MC INTYRE MANN CARPET

2944 SOUTHWEST BLVD
Kansas City

Mid Continent Maintenance

PO Box 300761
Kansas City

MILLICARE COMM CARPET CARE

6528 RAYTOWN RD
Kansas City

Miss Brightsides Maids

2001 E Prairie Cr

Molthan Construction

4304 Cambridge st
Independence

Musser's Advanced Carpet Care

1258 Howell St.
Kansas City

Musser's Advanced Carpet Care LLC

1258 HOWELL ST
Kansas City

Nate & Sons

5705 N. Garfield
Gladstone

Natural Balance Paint Co

602 n.e.73rd terrace

NCRI INC

8065 FLINT

Pro Carpet Care

6500 NW Morrell Dr
Kansas City

PROFESSIONAL CARPET SYSTEMS

1221 CLAY ST
Kansas City

Professional Cleaning Solutions

16300 E 48th Terr
Kansas City

Projectquote LLC

7123 west 95th street

R & L Carpet, Upholstery & Restoration

8718 E Roberts St
Independence

R&W Enterprises& Special Services

4212 S Hocker Dr
Independence

Rainbow International of Kansas City

809 Winchester Ave
Kansas City

RAYS CARPET CLEANING

1435 SWIFT AVE
Kansas City

Red Carpet Service

350 S Geospace Dr
Independence

RED OVAL FLOOR CARE

3101 MERCIER ST
Kansas City

Rick's Carpet Cleaning

2217 NE Vivion Road
Kansas City

Rigdon Inc

13827 Mackey St

RKD's Carpet Cleaning & Restoration

13810 South Mullen Street

Robbie's Reasonable Carpet

3610 Chestnut Ave
Kansas City

Rug Goddess

11809 W 148Th St

SEARS

5600 BANNISTER BLVD
Kansas City

Segers Properties LLC.

7221 Troost Ave.
Kansas City

SERVICE MASTER

8832 N KENWOOD
Kansas City

SERVICE MASTER ADVANCED SVC

8115 N OAK TRFY
Kansas City

ServiceMaster DSI - Kansas City

11632 Grandview Rd
Kansas City

SF Carpet Cleaning

1100 Brooklyn Ave
Kansas City

SIMMONS CARPET CARE

5601 N BOOTH AVE
Kansas City

Spotacular Cleaning & Painting

3718 Wayne
Kansas City

Stain Pro - Fence & Deck Staining

9603 NE 96th CT
Kansas City

Stan's Handyman Services

9322 Bales
Kansas City

Stanley Steemer

11066 Strang Line Rd

Stanley Steemer

2660 NE Hagan Rd
Lees Summit

Starburst Cleaners

10611 Wallace Ave
Kanas City

Steam Action Services

520 West 103 Street
Kansas City

Steam Master Inc

PO Box 79
Bates City

Steamatic of Kansas City Inc

1249 Burlington St
North Kansas City

STRICTLY STEAM CARPET

10214 BELLAIRE AVE
Kansas City

Suburban Home Services

312 E. 78th Terrace
Kansas City

Summit-Restoration, Inc.

713 W South St.
Harrisonville

Super Premium Cleaning II

PO Box 8821
Kansas City

Superior Carpet Care

18921G Suite 129 E VALLEY VIEW PARKWAY
Independence

Superior Service Solutions, LLC.

5559 NW Barry Rd Ste 133
Kansas City

Swesco LLC

P.O. Box 6952
Lee's Summit

T REX CARPET CARE & UPHOLSTERY

10315 N VIRGINIA AVE
Kansas City

T Rex Carpet Care & Upholstery LLC

PO Box 46622
Kansas City

The Maids of Johnson County

8220 Robinson Str.

The Maids of Kansas City

1015 Gentry St
Kansas City

THOMPSON'S SPECIALTY CLEANING

7508 STERLING AVE
Kansas City

TMC Painting

5111 NE 45th St
Kansas City

Trushine Commercial Cleaning

11658 S. Pflumm Rd.

Two Gals & A Broom Inc

PO Box 12473
North Kansas City

Unlimited Janitorial Services

12523 Askew Street
Grandview

USClean

3304 N Virginia Ave
Kansas City

VALUE CARPET CLEANING

3505 NE 62ND TER
Kansas City

Whole Home Cleaners

814 E Main St

WILLARD'S PROFESSIONAL CARPET

11418 HOLMES RD
Kansas City

XTREME STEAM

PO Box 29109
Kansas City

Zerorezkc

520 W 103rd St

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