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Banking reviews in Kansas City
She is always Prompt, Pleasant & Professional !
She maintains her focus on the transaction and Customer she is dealing with, no distractions or time-outs occur when Ms. Mi Brown is handling ALL of your Banking requirements.
She expedites the transactions and always offers value added options to take complete advantage of the many
She is clearly a Primary Asset in her chosen field of expertise !
She also clearly understands the complexities of Banking, but always simplifies the process to expand your grasp of Saving & Banking, and it is sincerely appreciated !
I found out that during this upgrading they threw out all these people. When I put in a bill to pay, apparently it was delayed or something. When I called the insurance company, I was talking to a robot and they said I didn't owe them anything. Apparently when they upgraded, they dropped that or they were late paying it. Apparently everything is okay other than that. There was a guy, a very nice guy who went to another level and found out it was the upgrading issue. I have two vendors in there with no names, just the account number that I have with them. How would they make such a mistake?
How do you get people that are doing this and they are still working. There is no history on my card. They upgraded and instead of making something ”
Funds have been beyond helpful. The plan and procedures are not always
apparent to the small business owner, or start up business. You don't
typically find out this valuable
information from friends, family,
other business owners or your banker.
for me, guided me along the way, and the information has made me more
confident to move forward with growing my business than ever before. I
think all business owners should be given the opportunity to know all
the products and services available to them. Unfortunately, it doesn't
work that way in the business world, and without
empowering me to grow my business, I would not be where I am today
5- Beginning Balance in Checking
500.00 $250.79 Payroll Deposit - Pending, hold till Moday June 8th (never held before in past 7 yrs)
35.00 -$133.88 Overdraft Fee
35.00 -$321.95 Overdraft Fee
35.00 -$406.98 Overdraft Fee
35.00 -$484.33 Overdraft Fee
According to my records, I should have $155.67 still. However, Because BOA
held my payroll check for some reason for the first time since I've been banking with them in over 7 yrs, AND $500.00 was not available on Friday like it always has been, AND I did not get an alert till MONDAY that my account fell below $50 so that I could transfer money or make another deposit, AND they chose NOT to use the OVERDRAFT PROTECTION I have linked to this account for a fee of $10 rather than the $35 they charged me for every item that came through and they paid...I woke Monday to learn that instead of having $155.67 in the bank....I had a NEGATIVE (-) FOUR HUNDRED EIGHTY-FOUR DOLLARS AND THIRTY-THREE. W.O.W.
As if that weren't bad enough, I went back as far as my online banking records would allow, 12 months, and BOA has been doing this every month it looks like. I haven't gone through all my statements, but I wouldn't be surprised if it's they've ripped me off into the thousands of dollars over the course of 7yrs.
P.S. I know some of my good friends bank there also and have commented on getting the alerts the day after (when it's too late).
They are a smaller bank/credit union and you get better personal help when going in to the bank or calling them.
Unfortunately, I just refinanced my mortgage with them, and I have to say that was my first negative experience. The refi itself went fine, but I thought I'd be dealing directly with the credit union on servicing my loan. My bad for not reading the docs close enough and asking questions. Immediately after closing, my loan was transferred to Amerisave. Now my FIRST payment is coming due, and I tried to call Amerisave to find out how to make online payments. Oh, sorry, you have to MAIL in your first payment because WE are transferring your loan service to PennyMac!! And I'm reading HORRIBLE reviews of PennyMac's servicing of loans.
If you need a good, friendly bank in the area, by all means use TSCU. But if you are refinancing anything over a 15 year loan you'd be better off checking elsewhere as your loan can and will be serviced by...no one knows!!
Banks in Kansas City
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