Jacksonville Window Replacement Articles

Window Replacement reviews in Jacksonville

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The initial meeting/estimate went great. They answered all my questions, provided detailed explanations of the product, options, etc. I was expecting the windows to arrive and installed late August. I received a call on Wed 8/6 indicating that the windows were in and they had installers available for the next day. The job initially was quoted to take 1 1/2 days for installation, but they were able to install all windows in one day. The installers were punctual, courteous, and very accommodating (I work from home, and had to manage a heavy workload that day). Their professionalism was top-notch, and when they were done, there was nothing that I had to do (clean-up, etc). It was like "magic", I woke up in the morning with old ugly windows, and by 4:30 had beautiful clean new windows to look out of. VERY IMPRESSED AND HAPPY with the overall experience.
- Steffanie G.
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Six of the windows worked great right after the installation. Four of the remaining six were repaired through the window manufacturing company called Custom Window Systems (CWS). However, our front two windows work worse than the original windows we had before the installation. Both FHA and CWS have been to our house a number of times to look at these front windows -- FHA has looked at them twice since the install and CWS has been there 4 times. We are now at a phase where CWS is blaming FHA for an installation problem, and I've reached out to FHA both through 3 phone calls and a posting to their Facebook page with no response yet -- other than they were turning it over to their Customer Care department. That was 2 weeks ago...
The people that we have dealt with at both companies have been friendly in the past, but it looks like they are kind of forgetting about us now -- especially now that each company appears to be pointing at the other. Meanwhile, we are stuck with two windows that do not open, close or lock easily. I hope someone from one of the companies will read this and respond.
- Brian N.
C

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Instore representative was very professional and knowledgeable, but their subcontractor was non-responsive. I even called the subcontractor's number with no success except they said they didn't have us listed for the first appointment, even though I was sent an email verifiy the appointment. I'm not totaly sure of the month, but it was earlier this year.
- Frederick B.
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Windows were ordered and arrived when promised. Windows were scheduled for installation when they arrived. Three man crew arrived on time and finished installation within 5 hours. There was absolutely no mess or inconvenience. All members of the installation team were polite and extremely considerate. Pricing and warranty are exceptional. We would highly recommend services from
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- william G.
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Went very well. They showed up on time as promised and worked very professionally. They took care to make as little dust/mess as possible and cleaned up after the work was done.
- Ken D.
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First, I was pressured at my local Ace Hardware store to submit my contact information for an energy audit. Against my better judgment, I gave in. Then I was hounded with phone calls for weeks to schedule an energy audit. I eventually caved again.
The inspector was professional and thorough in conducting the audit, but refused to proceed with a cost estimate for installing windows and gutters because the MAN of the house was not home during the inspection. The inspector asked to schedule a meeting at which my husband would be present. My husband refused because this seemed like a very SEXIST business practice. Later, I received several phone calls urging me to schedule, but the company refused to proceed without my husband. My husband and I are both owners on the
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- Amy M.
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They were a little late and had called to explain the reason. Normally I would have been put off by this, but they more then made up with their professionalim and how fast that they worked on repairing my windows and sliding glass door. The 2 technicians
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and
Jacksonville Window Installers Provider Name Locked
acted like a "swat team" working quickly and affectively in my home. They were in and out and the work was done to my complete satisfaction. I would certainly use them again and they can be a little late if they want.
- Jim T.
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They arrived earlier then scheduled and went right to work. They had 6 guys working and it went by so much faster than I could of even imagined. The windows are just beautiful. Brightens up our house.
- Penny L.
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FANTASTIC from the phone call to set up the initial appointment thru completion of the job.
The sales rep, Bill, was on time, well-spoken, professional, personable and did not shy away from any question.
We wanted to see some actual double hung windows so we went to the office, un announced. We met with the owner, Gates Dearen, and like Bill he was fantastic. He, too, answered every question with no equivocation.
!The windows were ordered. They actually came in a week early. The date and time of installation was set. The installers were about 10 minutes early. What a nice change...installers are never on time!
The installers were an extension of what we'd already experienced with the rest of the company. They set to their task and were they good and fast....and neat!
The home builder had neglected to put some trim above 2 windows. The installers would have none of that, they put up 2 trim pieces!
Will we ever use this company again? You bet the house we will.
Will we recommend this company to friends? We already have.
Give them a call. You won't regret it.
- FRED S.
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Gates and
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came over an measured windows and door. I agreed to the $9,914.00 price for Hurricane windows and patio door. Gave 50% deposit on 12/31/2013. I was advised by Gates that I would receive a 30% discount, if I put the deposit down before the year ended. My windows and patio door were installed on 02/10/2014. Funny thing is, the 30% discount is still running!
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and his crew arrived on Monday morning 2/10/14 bright and early. They were very clean and courteous! The problem is, several windows and the patio door were not the right size. They were under-measured, too short. They were made to fit in the space by caulking and wood . I feel the noise level is the same as before I spent all this money on new windows. When I asked Gates about the difference, he said they didn't make the sliders that size any more. I told him that, he is the only contractor out of six estimates that is saying the sizes aren't made anymore. He said it was a known fact among contractors and he just neglected to mention it. He did apologize for the oversight. However, given that information prior to the job, I would not have used
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- della W.
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All Window Installers in Jacksonville, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Glass Specialists Inc

1198 Mayport Rd
Atlantic Beach, FL

GLASSMAN

2990 ROOSEVELT BLVD
Jacksonville, FL

GM Handyman Services

4324 Windergate Dr
Jacksonville, Fl

Golas Construction LLC

6318 Autlan Dr
Jacksonville, FL

Gold Coast Windows & Doors, Inc.

4700 West Prospect Rd.
Hallandale, FL

Golden Hammer Restoration and Roofing Inc.

4422 Manchester Rd.
Jacksonville, FL

Good Fellas Construction

2048 Game Well Rd
Jacksonville, FL

Grande Openings, Inc.

3431 Trout River Blvd.
Jacksonville, FL

Green Energy Builders & Solutions

13720 Old Saint Augustine Rd Ste 8
Jacksonville, FL

Greene's Quality Construction Inc

3287 Chimney Dr
Middleburg, FL

H.W. Home Improvementsw

85432 North Harts Road
Yulee, FL

Hagerty Construction & Roofing, Inc.

12850 Winthrop Cove Drive
Jacksonville, FL

Hampton Builders

2901 Plum Orchard Dr
Orange Park, FL

Handyman Matters of Jacksonville

2600 Seneca Dr.
Saint Johns, FL

handyman2hire

3324 W University Ave
Gainesville, FL

Happy Homes Remodeling of Jax., Inc.

5230 LANNIE RD
Jacksonville, FL

Harrington Home Renovations

3948 3rd St S
Jacksonville Beach, FL

HECKARD'S DOOR

1315 NW 53rd Ave
Gainesville, FL

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