(one of the two owners) was a pleasure to work with, and was very responsive and accomadating to my several questions and design changes.
(who did ...more the actual work) was very professional and meticulous, and did an outstanding job installing my screened enclosure. Very hapy with the service and installation, and would definitely using
Rated Review by Thomas Y.
"Wish all my business dealings were this pleasant!
was prompt to the initial appointment. He thoroughly explained the product choices and options. He answered my questions and gave recommendations. Work was completely within ...more the time frame quoted. I didn't get a
who actually did the work, but we spoke. He didn't just answer my question, he explained it very well. "
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Jacksonville Sunrooms Reviews
"They followed my grandmother's
to the T: They did what they said they were going to do, they did it when they said they would do it, and they did it RIGHT the first time. I highly recommend this company to anyone who wants high quality, professional and courteous work performed well. We love the "Super Screen". ...more
did a great job with my new screen room despite many complications with my old house, spending extra hours to make sure things were done right. He was very professional, but also very hard working, and did a quality job. I liked the fact that he was the one on site, and not a crew of young strangers.
even ...more did extra things for us which were not in the quote, yet he felt would enhance the appearance of the room. I knew that we had made a great choice, and would wholeheartedly recommend
to anyone. What really sealed the deal, was even after I paid the final check, and the room was complete,
followed through on a last extra finishing piece at no cost to me, because he said he would do it. In my opinion
Improved was hired to renovate my sun-room. This company was problematic from the beginning. The were slow starting the project, and when they finally started, their worker cut electric wires, which almost caused a fire. Next, their worker removed shingles from our new roof and did not replace them or cover our roof. The roof ...more was exposed and it rained all night. Our ceiling and wood floors were damaged. After damaging our home,
refused to complete the sun-room. This company has taken $5000 from us and have refused to finish the job. This is the most unprofessional, and unethical company we have dealt with. I am disappointed with their service and their lack of integrity. Our sun-room is approximately 30% complete and
has refused to abide by the contract. My husband and I have hired an attorney and are in the process of taking them to court, for breach of contract. I would advise anyone, not to do business with this company, inevitably you will regret it. "
listened to how we intended to use the room then made recommendations based on what we were attempting to accomplish. From the beginning the experience was positive; every question received a quick response, the employees always kept us updated with the agenda for the day and what to expect in the coming days and even the sub-contactor ...more used for the electrical explained the process prior to starting the job. With that being said, no construction job will ever be 100% perfect so my true measure of a contractor is the overall quality and how they respond to issues after final payment is received. About a month after our room was completed we had our first big rain storm and discovered a small leak. I left a message for
and he responded the same day and had someone out to the house the very next day to resolve the issue (no issues since the last visit). While next day service should not always be expected it was a pleasant surprise. I would highly recommend
"It took several weeks for the awning to get here and I was the one to call Lifetime to inquire about it, in the meantime I received a call asking if I was still interested in purchasing the awning. I told them the awning was paid in full and I'm waiting for them to scheduled an installation date. When the installers came, they did not have a ladder ...more on the truck and had to reschedule a date, When it was finally installed the installer saw a tear or hole in the weather breaker, he noted it on the invoice and said when a new one come in they would be out to install it. From May 2013 to Sep 2013 and after several calls to the office, they thought it was installed and they kept
promising they would take care of it. I finally had to file a complaint with the better business bureau, only after they told BBB that it was installed and that I was satisfied, which was not true so I rejected it. I talked again with
, they realized it had not been installed that the product was there at the office. It was installed Oct 15,2013.
did a great job. The work started sooner than I expected and the work performed was excellent. The on-site workers were courteous and accommodating. The job was completed well within the time frame quoted and the final results were great.
I will use BHI again when I have a job of this size. "
"This was an overall great experience from our first contact through project completion. This project had several options and the written estimate was very detailed and explained the work that was proposed, including offering multiple options allowing me to choose the best options for us. He also engineered the roof so that we wouldn't need a post ...more that would have interfered with our deck space.
and his team were great to work with and very professional. The work turned out great and we are very pleased with our new outside living area.
I would definitely choose