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Over 1,389 reviews for
Jacksonville Septic Tank Services from people just like you.

"I asked them to fix my plumbing issue. They told me that I needed a pump out of my septic tank. They charged me double because my tank was 4' in the ground." They pumped it out and now 3 weeks later I still have a plumbing back up issue. Now they think they need to replace the pump! For another $425. Why didn't they check that the first time they were here?!

-Tonya L.

"I knew I was having possible issues with septic tank. So I started checking things out. I figured there was an issue with pump. I called " . They had me do some things to double check possible issues, but there was no change. They said they would be out next day first thing in the morning. They were there as promised. Dug up ground to get to septic tank, checked everything out. Pump was indeed bad. They replaced pump, added a high-water alarm and then put everything back in place. Great people to work with. Always do what they say and know what they are doing. Highly recommend them.

-Barry W.

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Local Articles in Jacksonville

Septic tank

How To Maintain a Septic System

A contractor describes how to properly maintain your septic system and drain field. Here are five tips to help.

man flushing septic system

Septic Systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

landscaping around septic system (Photo by Brandon Smith)

Don’t compromise your septic system while trying to spruce up your landscaping.

septic tank system

You’re looking to buy a home with a septic system, which you’ve never had before — so what do you do now?

professional septic tank pumper cleaning residential tank

Follow these safety precautions when working on or near your septic system.

septic tank distribution box (Photo by Eldon Lindsay)

Do you believe these septic tank suburban legends?

Angie's Answers


In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.


I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.



There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Cleaning reviews in Jacksonville


Gable was nothing less than awesome, when I was having trouble with another company, and I had called her for help, she went so much more then above and beyond to help me!. She even came out the next day to check to make sure the people had done a good job. (At no charge) also educated me on so many things ...More about septic/drain field issues. It turned out I needed other work done, that her brother came out to do.
and Gable were both phenomenal people! I would not only use them again, but refer other people to them as well. Both went above and beyond to help me, and I can't say thank you enough!
- Stephen A.

We called on Saturday of Labor Day weekend because they had a 24 hour Emergency Service listed. Although was not the first place we called, all the others listed on Angies List as 24 hour service did not answer their phone. We left messages for the others, when we got to this number they answered the phone. They said they ...More were very busy but could fit us in in the afternoon, which they did and we were very pleased. He was very nice, professional and honest, and explained what was wrong (alarm had gone bad and was going off without a reason). He even said it was optional to replace the alarm, that some people choose not to have an alarm at all. We chose to replace the alarm, and he had one with him, he replaced it and charged a reasonable amount. We were very, very pleased with this service. We would definitely recommend.
- Mary Y.

This was my first time using , the truck crew called and told me what time that they would be there. They went to work right away! With in 5 minutes of opening the tank my problem was found, which was a clog. While the tank was being pumped i was was shown what I need to do to fix the clogging problem.
After the tank was ...More pumped and the lid reinstalled, the soil and the grass was placed back over the area. Work area was cleaned up to my satisfaction.
- Robert B.

Not the usual septic company I use in however they did show up the same day. Extremely overpriced as compared to other local companies. On top of that the driver left no invoice and I had to call for 2 days to get them to fax me a copy.
- Jorge R.

came and pumped out our septic tank. We were worried it was a bad drain field causing our problems but he assured us it was a maintenance issue and that we needed to get our tank pumped out every 3-5 years regularly. He was very knowledgable and I will use him again for anything septic tank related.
- Leslie S.

They pumped out the septic tank but then told us we needed a new drain field on one of them and that if we hired him on the weekend we wouldn't have to go through the company and it would be cheaper; $2,500 vs the companies $5,000! Not a reputable company at all!

I called and was given a same day appointment. The workers came at the time allotted for the job, took their tool and found the tank. at my request they opened the tank at the drain field end so I could verify the drain field was working. They measured the lip for me so that I could verify my drain field was working. they pumped the tank, had me flush ...More the toilet a couple times recovered the tank and leveled out the grass and wrote me up a ticket. I paid him and they left.

- louise A.

I had no trouble getting through, but I called promptly at 8am before he got busy on a job. We set up the appointment for the next morning and he was here on time. He was friendly, professional and polite. He got right to work. He listened to me and answered all my questions. His phone rang many times but he only answered specific calls so he could ...More get my job done promptly and properly.
I think this was the kind of businessman our country was built on. He was straight forward, honest, reliable and kept his price reasonable when my tank was really, really bad. It was obvious even to me. It also turned out that I had two leaky toilets! He told me how to put dye in the water to identify the leaks. It worked and I've already fixed one of the toilets. Turned off the water to the other until the new flapper valve comes. I recommend this business.
- Cecelia L.

Septic Tank Services in Jacksonville

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911 Restoration Orange County

520 Main Street, Windermere, FL

A A Septic Pumping Inc

8300 W Beaver St


PO BOX 47181

A-Z Contracting & Plumbing

3924 Beach Blvd

Acme Septic Tank Co Inc

638 Carlton St

adam ant fill and clearing

7332 shindler dr #4

Advanced Pump Service

4446 Tumbleweed Rd


PO BOX 49225
Jacksonville Beach







ASAP Plumbing

PO Box 48070

B & G Plumbing, Heating and Air Conditioning

2232 Corporate Square Blvd


Saint Augustine

CCI Restoration Services

1750 Emerson St

Champion Septic

PO Box 141

Clay County Master Plumbing LLC

449 Arthur Moore Dr
Green Cove Springs

Complete Coatings Inc

857 Eastport Rd


1478 3RD ST S
Jacksonville Beach



Englewood Well and Pump Co Inc

1303 Hickman Rd

Extreme Plumbing

8620 Blarney Stone Ct

Florida Pump Service Inc.

192 Industrial Loop S
Orange Park

Gable & Mackey LLC

PO Box 380085

Hessco Innovations

7749 Normandy Blvd

J. L. Smith Septic Tank Services LLC

1933 Witten Rd S

Jacksonville Plumbers

841 Prudential Dr

Jaxhandyman Warranty/Service & Repair Corp.

1232 Blanding Blvd
Orange Park

Magic Rooter Services

5924 Hwy Ave


8892 Normandy Blvd

Mr. Rooter of Jacksonville

2508 Academy Ave

O E Smith's Sons Inc

11749 New Kings Rd



Pipe Works Plumbing LLC

8340 Thornton Ct


PO BOX 1000
Glen Saint Mary

Roto-Rooter Plumbing & Drain Services

2028 W 21st St

Roto-Rooter Plumbing & Drain Services

1960 US 1 S
Saint Augustine

Southern Grace Homes

10605 Theresa Dr



The Malle Company

5425 Riverwood Rd. North
Saint Augustine

Tier 1 Construction

13245 Atlantic Blvd

Tillman Septic Pumping Inc

108 Halsema Rd N



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