changed our septic pump. He and all of the employees of
are professional and very helpful. We had major work done in April, 2013, by
to replace ...more dosing tank. Now, in June, 2014, the toilets made a bubbling noise and although my husband said, "Oh, it's probably nothing," I called
. So glad I did.
came out and switched out the bad pump. They honored the warranty and replaced the pump. Couldn't ask for better service.
Everytime I've called
, everyone has been so nice and they have sent someone as soon as they could. The workers, like
, are courteous, professional, and never stop working.
I will always call
Rated Review by Laura M.
did an excellent job. He was honest about what was required and how much it would cost to get the job done. He was punctual and showed up on the promised start date. He did not start work for about 10 days after I gave him a ...more deposit, but he explained in advance that he could not start the work until the city approved the permits. I had a very small area that was available for the drain field, but
worked with the city to get a special exemption for the easement requirements.
is a busy man - all the best people are. I had to wait a couple of days for an appointment when I first contacted him, but the wait was well worth it. He kept me apprised of any issues he ran into and worked to resolve the unexpected surprises beneath the soil. When the job was over, I had a slightly raised area that looks like the natural topography.
I definitely recommend him for any septic work you have. "
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was very thorough in explaining everything to expect, and ultimately came in on the low end of his estimate. He was extremely prompt, very professional, and attended to every detail to leave my property the way he found it. I'm very happy with the work he did, and have recommended him to several friends who are equally happy. ...more Thank you for the excellent service!! "
"I contacted this company before for a similar issue. The tech called before arriving, arrived on time, and was able resolve the issue quickly. The only thing that I could see that could have been improved was a little more attention to clean-up after but given that I had been unsuccessfully trying to fix it myself first, I can't fault the tech ...more for that.
I have used this company on two previous occasions and have been very happy with the work that they do and the price is reasonable to the point where I am kicking myself for having tried to fix it myself rather then call them first and wasting the better part of a perfectly good Saturday. Highly recommended. "
"Very well. They called that they were on the way and arrived within the estimated time. Went right to work and were completely done in just over an hour. Very knowledgeable and made sure I understood the importance of having the tank pumped every 4 to 5 years to add to the life of the drain field. Will definitely use again.
"We called on a weekend (Saturday) with the complete understanding that the work would not be completed until Monday. We were told by what i could only tell was an answering service that we would be in their queues for the work to be completed on the following Monday morning. I took time off from work to meet the truck for when it came. The appointment ...more time came and went and when i called the office (2 hours after the appt time) , i was told that i was not on their list to have work done that day and that i would not be able to have the work done until the following day. i voiced my displeasure at having to take time off from work for nothing and that i would not take additional time for what i thought was their issue. i made arrangements with another vendor."
"Not honest in time it took to get permit, so 3 weeks later my tenants (6 people) were still w/o a septic system. later learned that the permit could have been obtained in 2 days, fired them, got a partial refund, hired another company to do the job; that company had the permit and completed the job w/in 4 days at a better price. Lesson learned.
"I could not have been happier with the services provided.
They called my back on a sunday, while they were on vacation, scheduled an appointment and made several calls to assure all was as planned. The follow up was amazing and truly appreciated.
They were actually able to repair my system and saved me the cost of replacement. My home ...more was built in 1989 so I was expecting the worst. Truly a great company to do business with and they will have all of my business in the future. "
"They gave us a good price. He could have tacked on extra money for extra services, but he didn't. They built the system from scratch. The staff was completely courteous and professional.
The only qualm I have is that no one picks up the phone, but he always calls within 24 hours. He also got me a good deal and gave me other options ...more on what can be done with the process. They were good with making sure they didn't damage our yard."