Jacksonville Plumbers

"The plumber assigned to our request ( ) arrived on time. He had a pleasant demeanor, did the all the tasks quickly and correctly. When he removed the old toilet he discovered that the existing seal between the toilet and the sewer pipe was faulty, so he fixed that too. Finally, we asked him if the plumbing in the kitchen was ...more set up correctly to accommodate a dishwasher that we are planning to purchase in the near future. He said it needed one other part and that he could come back to install it (he didn't have the part with him because we didn't ask in advance), but that it was fairly

to do on our own, and he provided instructions. We are very pleased with the service provided by this company."

" and are brothers. They have done work for us for about three years now and we have been nothing but satisfied with their work. They ?t swear, they ?t drink and they ?t take cigarette breaks. They clean up everyday right before they ...more leave. They get here on time and when they come, they come to work. They are not loud. They are wonderful people to work with. I would give them an excellent grade for every category. They

?t quote you on a price and they work by the day no matter what they do during that day. If they get finished with something at 3:15, then they find something else to do till 4 o?clock. They won?t say that they would start again tomorrow once they finish one job. They work from 8 o?clock in the morning till 4 in the afternoon. If they have to stay later to finish the job, then they will. They are very good people to work with. We spent about $14000 for the last job. I would definitely use their services in the future too. In fact, they are coming back in a couple of months to finish up some additional work that we want done. "

"It did not go well at all. The standard pattern for dealing with request for service includes delays and msny difficulties to clear. For example, though I was later reinbursed, I had to have my leaking roof repaired. The story usually begain with an assurance on most request that there is not a problem - which was difficult to sustain when electirical ...more outlets were tiled over and a backsplash was never installed. When problems were discovered it was then explained as a maintenace issue even though it was noted as problem since installation. "

"The person who answered the phone was very polite, very friendly and even though I was not in any rush to get the job done, she said the plumbers would be out the same day and gave me a 2 hour window. I was surprised and delighted. I received a call from her about 30 minutes later letting me know when they would arrive. The plumbers showed up on ...more time. I told them what I wanted and received no response. They didn't even look at the old plumbing to tell me if it could be removed. They got to work and installed the new faucet quickly and efficiently, checking for leaks after installation. I tried a couple more times to engage in general conversation only to be met with one word answers. When one of the plumbers brought the bill to me to oversee it and sign, he snickered at my table which had several things on it since he had no place to

it. There was no "thank you for calling us", "call us if you need anything else" or such. In general there was an attitude of disrepect to me the customer. Also I was nearly exposed to the "plumber's crack". I do not understand why plumbers don't/won't wear clothing that covers up these areas so as not to expose people to such unpleasantness. I debated whether to answer "no" on "Would I use the company again?". I put "yes" because the person on the phone was very pleasant, the response time was fabulous and the work was very good. The overall experience would easily have been an "A" if the plumbers had been more responsive, less dismissive and better dressed."

"The best! Very reasonable - Did great job on everything - once I was late to meet him he was gonna paint - instead of waiting for me he was pulling weeds & removing debris. Very proactive."

"I called to replace the tub and shower valves in my guest bathroom during renovation. I previously used to replace the tub valves in my master bathroom - for that job, I had someone come out and give a written estimate first before setting up an appointment for service, and the final bill matched the ...more estimate. This time, I called and had someone come out to do the work without first asking for a written estimate. When the plumber arrived and I explained the job, he said it would take a couple hours and cost between $160-$180. The job took almost 3 hours and cost $335. When I questioned the cost, he said it took longer than expected and he didn't account for the cost of the parts, which added about $100. The work seems fine but I will shop around for a different plumber next time."

"Great. One phone call, a site visit from , and our problem was resolved. Their availability was great and easy to coordinate."

"This company, and , deserve an A+ AND an OUTSTANDING! There can't possibly be a better plumber anywhere. This company is very responsive to emergencies. hangs around until he is certain that things are right for you. He works quickly and efficiently while doing a high quality job for a reasonable price. ...more He's absolutely WONDERFUL!"