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Jacksonville Hvac Articles
Hvac reviews in Jacksonville
When the warranty finally expired I called
Polite, Prompt, Professional-can't say enough good.
I'll be calling them soon to replace my current system.
able to hook us up with a slightly used Jandy AE-Ti pool heater for the cost of
a new control panel. The heater works great but we noticed a difference in
temperature between the heater and the pool. The heater seemed to be reading
the ambient temp rather than the pool temp which had me resetting the heater
every day to maintain a good temperature. I did some research online and found it was
probably the temperature sensor that was bad and when I notified our pool
contractor of this problem, he told us to call
Refrigeration for help. After a few calls and a couple weeks,
came out to look at our unit. I explained the problem and without even doing a
partial inspection of the machine, he came to the conclusion that it was
definitely not the sensor but probably the control panel, even after I
repeatedly reminded him it was brand new. He spent about 15 minutes with me and
told me to start a temperature journal and call him back at some point. He
quoted us a new panel for over $600, charged us $95 for the trip out and then
left. Feeling very unsatisfied with
internet and finally found the company that took over Jandy. I wrote them, explaining
our problem and the tech confirmed my belief that it was the sensor and he even
gave me the part number. We ordered the part, replaced the sensor and the unit
is functioning exactly as it should. No more daily resetting.
you would have just said “No thanks” rather than charge us $95 for no help what
I need them to patch more of their duct work, which for the second time, is leaking condensation and staining my ceilings.
The work should take an hour, but I have to pay just for them to tell me how much the "book" rate says.
They don't work on an hourly rate. So an hour's worth of work could cost $$$$ because the book says they can get a certain amount.
If you want to get a bid from someone else because the "book rate"
is too high, you are out the $96.
I am moving on.
I will use another company; one that is highly rated on Angie's List.
We were very happy with the installation. Over the day four people, we recall, were involved, and all were very competent and professional.
Overall we were very satisfied with the product and the work performed. We would use Tropic again and would recommend them highly.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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