Jacksonville Home Security Systems Jacksonville, FL

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Home Security Systems in Jacksonville, FL

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  1. P.O. Box 732 Indianapolis, IN
    800 868 0134
    Service Area: All 50 States

  2. PO BOX 49098 Jacksonville Beach, FL
    904 721 7722

  3. 522 Bay Street Neptune Beach,, FL
    904 721 7722

  4. 725 Calico Jack Way Green Cove Springs, FL
    904 322 2120
    Service Area: Clay, Duvall, Putnum & St. Johns Counties

  5. 4721 E. Moody Blvd Palm Coast, FL
    386 986 7630
    Service Area: Our Service Area Covers Jacksonville To Melbourne And All Areas In Between, Including Orlando. Please Call Us If You Have Questions About Your Area. Come See Our Showroom In Palm Coast, Florida!

  6. 8505 BAYCENTER RD Jacksonville, FL
    904 262 4323

  7. 6801 ROOSEVELT BLVD Jacksonville, FL
    904 771 7600

  8. 3728 PHILLIPS HWY 60 Jacksonville, FL
    904 399 8912

  9. 5311 SAN JUAN AVE Jacksonville, FL
    904 384 7222

  10. 10550 DEERWOOD PARK BLVD Jacksonville, FL
    904 641 9194

  1. 7818 PHILIPS HWY 1 Jacksonville, FL
    904 380 2881

  2. Jacksonville, FL
    800 981 6353

  3. 8640 PHILLIPS HWY Jacksonville, FL
    904 730 2808

  4. 310 Fox Street Jacksonville, FL
    904 562 2028

  5. 9001 Atlantic Boulevard Jacksonville, FL
    904 758 2610

  6. 4111 Atlantic Boulevard Jacksonville, FL
    904 713 2497

  7. 221 West Forsyth Street Jacksonville, FL
    904 402 8565

  8. 4845 S Old Peachtree Rd Norcross, GA
    800 238 2727
    Service Area: Nationwide

  9. 10550 DERWD PK BV BL 200 Jacksonville, FL
    904 646 5200

  10. 7818 PHILIPS HWY 1 Jacksonville, FL
    904 332 9600

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Home security company unresponsive to service complaint

COMPLAINT: Susan Higham, Jacksonville, Fla.

"I set up an alarm system with Safetouch Security Systems and signed a three-year contract. After six months of service I switched to an Internet phone company for security purposes. I no longer had a land line so the alarm service was unable to be used. Safetouch informed me that since I signed a three-year contract I must continue my payments, even though I'd no longer have service.

"Six months later Safetouch advertised they were offering wireless security service, and I called to see if my service could be transferred. They said they'd only transfer it if I paid an additional $75. I asked if what I'd already paid could be applied, and the answer was 'no.' For the next two years I paid $733 for nothing. When Safetouch called to say our service agreement was up, I gladly suspended my automatic payment to them. Five months later I was billed $147 for the remainder of our agreement. I made a payment to avoid going to collections, and upon receiving it they sent a collector to my house. They've been profoundly difficult to deal with."

DESIRED RESOLUTION: "I'd like a refund for two years of payments without any service."

STATUS: Penalty Box

Home security company unresponsive to service complaint
A Jacksonville homeowner is seeking a refund for two years of payments without service from a home security company...
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