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Jacksonville Car Washing Articles
Car Washing reviews in Jacksonville
Over the span of a few months I have called this company numerous times because they never answer the phone. They have answered the phone about 2 to 3 times out of the various occasions I have called them. Initially left a voice mail which they returned several days later. However, I was not able to reach schedule an appointment with a live person.
I finally decided to drive by the place. Nobody was sitting at the front desk when I walked into the establishment. Eventually an employee passed through on his way to another task, but he was not the secretary there, he was one of the people who actually washed the cars. I stopped him and asked about making an appointment. He said I can't make an appointment without speaking to the secretary. I told him that the secretary never answers the phone. He says I need to call early in the morning, because she "runs errands" in the afternoons.
So an employee from this place calls me literally over a month after I last spoke to someone. She says they stay very busy over there, so the earliest appointment they have is about a month from now. I go ahead and make the appointment. No one shows up on the day of the appointment, so I call them after they are more than 15 minutes late. To my surprise, someone actually answers the phone. She says that the company's mobile detailing van broke down a couple of weeks ago, but the owner can use his truck to handle the service. However, he doesn't want to reschedule for today because it is forecast to rain shortly. So she wants to reschedule for 2 days later. Well, that was today. I wasn't at all surprised when no one showed up. I called after they were late, and predictably, no one answered. I left them a voice mail informing them I was cancelling the appointment.
The one day I went by the establishment I noticed the few people that I saw outside washing the cars were dressed like hoodlums, as was the employee I met inside. While I have no proof that the company is involved in any shady activity, I can say that they are rude, unprofessional, and apparently don't care about their customers. What a joke.
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